Prime Air Group has been my go-to HVAC company for the past year and a half, and I couldn't be…read morehappier with their service. I've used them three separate times, twice to inspect my contractor's work after an apartment renovation, and most recently for a minor repair on my split system AC. Every single visit has been professional and thorough. What I appreciate most is how much time they take to explain the technical details of what they're looking at and what needs to be done. It's clear they actually want you to understand the work, not just take their word for it. Their most recent visit was during a heatwave, and they still managed to get to me promptly and fix the issue quickly. I'll absolutely continue using Prime Air Group going forward and would recommend them to anyone in NYC looking for reliable, honest HVAC work.

Extremely professional and trustworthy AC installation and maintenance service. Have used them…read moremultiple times to install new ductless mini splits and for some repairs. Would recommend

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.

Good wood did an amazing job! They removed old rotted deck and rebuilt a new one in 5 days. They…read morewere fast, efficient and very communicative throughout the entire process. Highly recommend them!

Prompt communication. Quality work. Reasonable prices. A pleasure to work with. Will work with them…read moreagain for future projects.

There are not enough words to describe what an incredible service Katie and the Handyma'am team…read moreprovide. Katie provided me with guidance to do a renter friendly renovation that was perfect for me. They provided me invaluable advice and helped me find my perfect design. The team are incredible professionals, and I cannot recommend everyone enough.

I have hired Handyma'am to install dimmers, switch out sconces, install an sink filtration system,…read morehand mirrors, and replace door hinges. I have been very happy work their promoted and professionalism. Highly recommend.

Nice store that had everything I needed. The cashier was nice and helped me find what I was looking…read morefor. There is a lot of stuff in the store but it looked well organized. I will definitely be back.

Never realized how many great items are in this store. They helped me with my list of things I…read moreneeded for my new apartment. Thanks for making things easy for me. Great customer service!!

My initial experience has been good. I called them because my steam radiator has been extremely…read morenoisy lately. The diagnostic cost was $200. The technician spent a couple of hours diagnosing the issue and was thorough and communicative. The technician on site was not 100% conversant in English but it was important to him that I understood the problem and he did an admirable job explaining it. Then Alex called me to explain it again and his explanation was consistent with the technician's. He emailed me a detailed description of the problem along with a proposed solution and clear pricing. I paid the $200 diagnostic fee via Zelle. Unfortunately, my boiler needed several new parts in order to be safe to operate (news to me as I had just had a maintenance visit from another provider 3 month prior). The technician was emphatic that I not run the system until the problem was corrected. I understand that the team drove out of state to retrieve the necessary parts for me so that my family would not be without heat overnight. They returned the same day and installed the parts. Again, I paid the sizable but reasonable repair cost via Zelle. The team was careful to explain to me that this safety/pressure problem was not the reason for the noisy pipes! So, they fixed the dangerous issue but still needed to do a valve replacement. They came the next day to replace the valve and found that a more involved job would be necessary because of the age and condition of the radiator battery in my bedroom. But, they explained that they could not do the extensive work in the cold weather because of a risk to the pipes and a possibility that we would be without heat for an extended period of time. They replaced what they could and said they would do a more complete job in the spring when the weather is warmer. So, my pipes are still noisy and I spent a lot of money but at least my boiler is safe to operate. Assuming that they are able to complete the repair job in the spring at a reasonable cost and with the same timeliness that I have experienced so far, I will be happy to continue working with them. It is refreshing to deal with a repair company that handles client communication in such a professional manner. Everyone was careful about wet shoes and mess and all of that, which was also welcome.

They never called back after the initial outreach. So we found someone else…read more I value people getting back to me when they said they would.

If you're looking for reliable, knowledgeable and accommodating experts when you suspect there may…read morebe mold you should make NYMS your first stop. Communication was A+. We reached out to them directly via Yelp and had received a response within minutes. A quote was provided immediately and all following questions were promptly responded to. Getting a time and date that could work for my schedule was easy as they make themselves available quickly and even offer weekend visits. The site visit was scheduled and they followed up with me a few hours before confirming that they'd arrive a few minutes early and to check if that was ok. Yes, not late- but EARLY. A pretty rare experience for any service provider. The actual testing was thorough and easy. From a visual inspection and moisture testing tool to the high-tech inspection tool that sees moisture and heat through walls all the way to the air sampling Tal was efficient and explanatory. He specifically sampled each area that we were concerned about and was done in about 25 minutes. I was told that lab results and analysis could take a few days and we were all set. In only two days I got the official report back and confirmed I understood the analysis with an email exchange with Tal. It was great to learn everything was completely safe and no abnormal mold was present! Overall NYMS was an excellent experience and highly recommended. To save a little bit take advantage of the Yelp deal they have offered too!

These guys are amazing. They have now done 2 jobs for me now and Carmelo, left my bathroom…read more spotless after cleaning the vents. He called me a half hour before arriving, came on time and told me up front how long he would be. A completely seamless process. It's amazing how much better I am breathing and the musty smell is completely gone in the bathroom

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.

Called and got a quote over the phone. Came on time. Was professional, efficient and clean. Would…read morerecommend.