Mike was very responsive at the beginning of the project, but as work progressed, we found ourselves having to repeatedly contact him to find out when the crew would be coming to the house. We were originally told that the fence installation would take three days to complete; however, it ultimately took three weeks.
The installation crew worked very hard and were courteous throughout the project. Unfortunately, we had to request several corrections to the workmanship. Portions of the fence were not straight and required adjustment. One gate was installed with the hardware mounted backward, and the other gate was installed upside down--the drainage holes that should be be located at the bottom were positioned at the top.
While the crew was willing to make corrections when issues were brought to their attention, the overall project took much longer than promised and required more oversight from us than we expected.
The quality of the fence itself is good, and the price was competitive. However, considering the delays, communication issues, and the number of corrections that were needed, we're left wondering whether the savings were worth the frustration and extra time involved. read more