Due to the recent wind storm and incorrect installation of the roof by the original contractor,…read morePrime Painting of Chicopee, our home was left vulnerable to the upcoming winter elements due to shingle issues. The latest damage occurred this past Friday/Saturday (02/03/23 - 02/04/23). I live near Dana Park and Eugene, owner of Pioneer Valley Handyman, happened to be visiting the afternoon of 02/07/2023 with his daughter. I was in my yard and asked for a minute of his time. He took a look at the roof and gave me a price and repair date of the following afternoon. He arrived on 02/08/2023 as promised, completed the work promptly and professionally, and I feel much better going forward. I highly recommend Eugene Quinlan as a general repairman. I wish all businesses operated like Pioneer Valley Handyman. SIncerely, Brian:)

Our experience with Eugene at Pioneer Valley Handyman was disappointing. We are stationed overseas…read moreand needed some work done for our tenant in our rental. After we agreed on a price, things changed once he arrived. He added work without gaining approval first. In fact, we had told him in writing that the tenant might ask for more work to be done, but we were not authorizing it. He did it anyway and charged us. He was also not transparent about disposal fees until he was already on site and there wasn't much we could do about it. Not only did he lack transparency, but his overall professionalism was lacking. We had to ask, multiple times for an invoice for our records. The invoice terms stated Net 30 but he began harassing us to pay the invoice via text and email within hours of sending the invoice.

I recently bought a house and needed to put in a fence. My dog thought the neighbors dog was his…read moreyard:) I asked my friend who had put in a fence a couple of years ago. She did her due diligence and had received quotes for a fence. She told me Donahue was the cheapest. I called Donahue Fence and left a message. I knew this was a busy time of year for contractor, people were trying to put in fences before the ground freezes. It took Donahue a while to get back to me, but my patience was rewarded. He came out gave me a quote and about three weeks later my fence was put in. I put in a white vinyl fence. Donahue was great to work with and so were his workers. I would give Donahue a five but it took a while for him to get back to me. He was cheaper than the other contractor. That is why I waited for him. He has been doing business for over 40 years and you can tell. I wasn't even concerned about the ascetic, my biggest concern was keeping my dog it. But a lot of neighbors have stopped and told me how great the fence look. Also, the red color on my house doesn't look so over whelming, so I don't feel like I have to change the color right now. I would definite use them again.

From the owner: Donahue Fence Co is a fence contractor in Springfield, Massachusetts, that has more than 40 years…read moreof experience installing and repairing residential and commercial enclosures. We are a family owned and operated company and are fully licensed and insured to perform any type of job. Contact us today for a free estimate.

The fence itself is great, but the communication from this company is poor. It was easy to make an…read moreappointment to have someone come out to give us a quite and collect a deposit, but we had to wait months for the install to happen and when it did, we never got a call to schedule the install, their team just showed up at the house. When I called and expressed my frustration that we would have appreciated a heads up they said "that's just how we do things". After the job was completed we didn't get a call to follow up to make sure everything was as discussed, and we had to wait for our invoice to arrive by mail to pay it. This company needs to improve their customer service so clients don't feel left in the dark.

Very disappointed in almost all aspects of Hastie Fence as a company for residential property. They…read moreinitially were very responsive to the work to be done. Got the quote and request for deposit within a week. That was in August. Finally the work was done the last week of November. And it was done poorly- uneven and issues near the gate. Workers left old fence segments with nails in them on the ground (and I have dogs). I notified them of my concerns and was told they would be in touch in "early spring". In late October I they just showed up, with no notice, to do the repair. My dogs were going to be out that day and my neighbor notified me that they were working on the fence (I was at work). I wrote an email to voice my concern- no response. I sent a letter (with the balance due) to voice my concern again-no response. But check was cashed. Horrible experience, very disappointed. Hastie used to do good work.

I watched my neighbor two years ago replace her old existing fence and once completed I asked who…read moreshe used and she told me GMH. I got in touch with someone this year about a quote to replace mine, soon enough Cam came and did the measurements and sent me a quote. While here he also quoted my neighbor as he too was ready to replace his. I was able to knock down the price by paying it all in cash which was helpful. Soon enough, the guys were here tearing down the old, hauling the debris away and installed a beautiful new wooden fence. Don't mind my "No Mow May" yard Very pleased overall with the service, quality of what I paid for, and the communication.

I was really excited to work with GMH Fence Company on an aluminum fence project for my home in…read moreEast Longmeadow. Unfortunately, my experience fell far short of what I expected from a professional company. From the start, my interactions with their Sales/Quote representative, Glenn, were frustrating and unprofessional. He struggled to hold a clear conversation about product specifications and talked over me when I tried to ask questions. When I held him accountable to the original options he had presented, he even suggested I should just go with another fence company. On two separate occasions, Glenn promised to deliver a detailed quote within 24 hours. Both times, GMH didn't deliver. They did provide an excuse by saying they were waiting on me to provide quote options for vinyl but that is not true. Glenn stated "I just bought a trailer of aluminum and had to see what the freight was" before the quote and now I understand they were trying to push me a different product than originally provided. Over all I waited over a week to receive anything. When I finally got the quote and began asking detailed questions about the aluminum fence I wanted to order, the experience went downhill quickly. Glenn seemed unable or unwilling to answer my legitimate questions and started pushing a completely different product than what was originally discussed. After reaching out to GMH with my feedback, the company showed little concern. Instead of addressing the issues, they sent me a revised quote that was nearly double the original price, claiming the fence option I wanted had been discontinued. This was a clear case of over-promising and under-delivering. Before doing business with GMH, I strongly recommend that future customers: * Carefully validate the exact product specifications and options immediately available * Ensure everything discussed (including brochure details option) is clearly listed on the written quote * Get all promises in writing I truly wanted to work with GMH and had high hopes based on their initial presentation, but the entire process--from quoting to follow-up--was filled with unnecessary frustration and inconsistency. I hope this review helps my neighbors in East Longmeadow avoid a similar experience.

Great service, great product, installation done in a timely manner. Ray was on the job the whole…read moretime. Thank you!

From the owner: We are a locally owned and operated company, where you will always deal with the owner, not…read moresalesmen or subcontractors. We specialize in all types of fence: wood, chain link, vinyl, ornamental aluminum, gates, decks, pressure washing, concrete work, on site vinyl fence fabrication, custom fencing, style matching. repairs

Joe at Invisible Fence was great! We are really happy with our fence. Game changer for our doodle…read morewho is living much happier and safer!

This is our 3rd experience with having our dogs trained with Joe Fitzgerald and the invisible fence…read moresystem. While we've always walked our dogs several times a day, we love having the option to let them out for a quick potty or spending time with them in the yard without worrying about their safety. We couldn't be happier with the results! Joe made sure that our dogs were kept safe and secure and was also sensitive to our concerns that our newest rescue dog start slowly at the lowest setting as to not frighten her. After just 2 weeks she was happily playing in our yard, off leash and most importantly, safe and secure. We would highly recommend Joe to others!

I had a small job to take care of, and King Bull was the only contractor to return my call. Fast,…read morefriendly, and forthright, everything you want from a home improvement specialist.

From the owner: Fence installation and repairs of Chain Link, Vinyl, Aluminum and Wood…read more Deck repairs, Railings for Decks and Porches. Handyman services: Mailbox installation/repair, Replacement of kitchen and bathroom faucets, Spring clean-up (brush/leaves), Entry door replacement, Storm/screen door replacement.