1. Fenton Ford

    1. Fenton Ford

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    Camden, NY

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    Fenton Ford

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

    Services - Fenton Ford

    Auto brake repair

    Auto general diagnosis

    Fenton Ford Photos

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    3 months ago

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    James Mitsubishi - Full tank and 5 original miles

    James Mitsubishi

    (23 reviews)

    Heard the ad on the radio about 11:45 AM and stopped in about 1/2 hour later on a whim. I was…read moreskeptical, as I had been there about 3 years earlier and was totally disappointed with the sales staff. Then stopped in about 2 years ago and had the same problems with the sales staff. Both time trying to push me well above the price range I had told them. But, I have had 2 friends get vehicles since that time, so decided to try a 3rd time. Dylan, the Sales Agent who approached me, was polite and I was up front and honest about the past. We sat and talked, he reminded of the sale and that it could not be extended - no problem with that. Inquired about my price range and even what color I was interested in. He then asked if he could show me a few vehicles and let him show me that he was not going to repeat the past. He proceeded to show me 6 different vehicles, all within my price range, and even explained all the little differences between each. Yes, it was his job. We decided to concentrate on Outlander Sport, well within my price range. After a nice test drive, we discussed more about price. He not only kept me within my price range but actually got me below my range. So far, the experience was extremely pleasant and easy. Dylan was professional, not pushy, not full of pressure and more then willing to listen to me and my techno-phobia. 4 hours later, I left him with my badly broken Escape and was driving off the lot in a 2019 Outlander Sport. If the maintenance department can live up to this level of service, I will have no problem recommended both to anyone. For now, I reserve my recommendation to Dylan.

    Currently on the 5th day without a car. My problem currently is the dealership should honor your…read morewarranties promptly, furnish loaner cars. The vehicle has a serious transmission issue. No one there to fix it. Trying to make the customer pay to diagnose the issue, what ?The codes specifically state what work is needed. A class action lawsuit is pending due to this issue. Recommending that no one should purchase these vehicles. Poor service and an obvious transmission issue that the company won't accept responsibility for. Buy elsewhere! Oh, going on an hour trying to discuss the matter with the corporate office, lol !

    Fenton Ford - autopartssupplies - Updated July 2026

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