Jon is professional, clean, neat, punctual, courteous, along with his office staff . These are…read morethings we want when dealing with an accountant.

I can't say enough great things about John and the entire staff at Butte Tax Office. From the…read moremoment I walked in, they made the whole process smooth and stress-free. John was incredibly knowledgeable, patient, and thorough. He took the time to explain everything in plain language and made sure I understood each step. It's clear he genuinely cares about helping people--not just getting the job done. The rest of the team was just as friendly and professional. You can tell they work well together and truly value their clients. Whether you have a simple return or a more complex situation, this is the place to go. Highly recommend Butte Tax Office if you want expert service!

Heather and her team did an outstanding job preparing our tax returns for us. I was especially…read moreimpressed with the timeliness and knowledge used to accomplish this. Quick and accurate with the most up to date changes in the tax codes that applied to our return. We have no hesitation in referring Treestar Solutions to any and all of our friends!!

She did my taxes correctly for the most part as far as I can tell, except that I ended up paying…read moreduring a year when I hadnt made hardly any money at all. I had a problem with an accountant before her, and I hired her to help me fix the issue, which as far as the returns go she did. I also asked her to help me deal with FTB about the debt, and she basically did some procedure with them that took 6 months, before which I HIGHLIGHTED REPEATEDLY that I did not want to pay more interest, she responded that that account would be on hold and there would be no interest. Well at the end of 6 months, I ended up having to take the matter into my own hands, pay nearly 2000.00 dollars in interest. When ever I have any questins about anything I have to wait 2 weeks to a month, and our appointments never seem to resolve anything I repeatedly ended up calling FTB myself to resolve it. I am now about to pay more money for something she did and didnt take responsibility for. if you want straight forward work done, she will do a good job, but don't hire her to clean up any messes, it will end bad. I am grateful for her help, but it was AGONIZINGLY SLOW, and disappointing to have to do everything extra myself. I dont know that first thing about talking with FTB, or maneuvering their systems, and I was forced to resolve 'clean up' part of the issue my self, paying over 5000+$ for a bill that was originally 1800.00 or 2000. She made excuses that seemed legit but was really hiding behind the confusion left by the man who messed it all up in the first place (before I hired her) the extra money was over 60% interest for her mis information, and misleading me by telling me that the account would be on hold, and despite me asking and insisting if that meant NO INTEREST, AND HER SAYING YES THATS WHAT IT MEANT, I payed the interest.

I have known Harold for many years, and while he has been doing my taxes, he has been professional,…read moreattentive to my needs, and always willing to help. He always responds to my e-mails in a timely fashion, we have NEVER missed a tax filing deadline. I look forward to many more years of working with Harold. I recommend him to anyone that needs expert tax services. Respectfully Walt Hobbs

Harold has done my taxes for the past 3 years. He has done a great job with all the complexities I…read morehave had. I had taxes for both Oregon and California States for 2 years. He is very knowledgeable of Oregon State Tax Law as well and of course of California. I look forward to meeting with him again for my 2021 taxes.

Mary Owen is terrific. We had a quick phone appointment and I was able to sign documents virtually…read more She was very friendly, professional, and made the whole process extremely easy. It also cost me the same as it cost me last year to do my taxes myself, minus the headache though. Mary was very knowledgeable and I would highly recommend her.

Was able to get my taxes done, didn't have an appt. Melissa Ramsey was the tax analyst and was very…read moreprofessional,friendly, explaining questions I had. Definitely a positive experience. Certainly recommend this office and their staff.

We had a complicated tax year this year, with the sale of a residence and the a house purchase in…read morethe same year. We also sold some equities and had some other transactions complicating our taxes. Andrés made it all look so easy, the sign of someone that knows what he is doing. He made sense of the various tax complications and really helped us save some money. I just didn't trust that I knew all the rules and complications of tax law. I was really stressing out about out taxes this year, but he made it all seem so easy. Their value is in piece of mind, and that goes a long way for me.

Andres put all my nerves at ease! I was there less than one hour and all my questions were answered…read moreand my taxes completed. The office staff was friendly, knowledgeable and very helpful leading up to my appointment. Two thumbs up!!! I'll be a customer for life.

Do not hire Samantha. She has failed to submit our tax returns 3 years in a row and keeps saying…read moreshe'll fix it and keeps failing to do so. Very unprofessional. We're going with someone else, finally.

After many years with this firm I was dropped when the CPA that handled my taxes left the firm…read more When I initially asked Ms. Willingham what had happened her response was basically, "We've dropped many others who have been with us longer than you." No apologies or empathy. When I shared that I had been promised my amended return (due to tax legislation re. PG&E payments) would be done for free, I met with resistance and doubt about the legitimacy of my claim. After verifying my claim I was told the promise would be honored when guidelines were established regarding the process. After two months of unanswered emails and phone messages (and long after the guidelines were made available) I finally gave up and asked my new CPA to complete the amended return. It took her about three days to complete. Based on my experience, I would not recommend Ms. Willingham for tax services.

Couldn't get a ballpark figure over the phone on how much it would cost to do a simple tax form…read more Guess I'll keep looking

A friend recommended them for taxes because they charge a more reasonable amount to do your taxes…read morethan I was paying somewhere else. You upload your documents to a "secure site" (which is a joke I think? My browser gave me a warning about it not being secure and someone could be trying to steal my information - LOLZ!). Then you dont hear back from them for over a month. April 15th passes, no word. Luckily the tax deadline was extended this year (2021). When you call, you are told "its being reviewed and they will reach out to you, probably today." No one does. The next week you call again and they say the same thing. Then someone does reach out to you, huzzah! But it's not the person who did your taxes to go over them with you. That would be helpful. Instead you hear from the receptionist telling you your taxes are done and what you owe them and the government. Okay. Great. You look at your taxes and shit you owe A LOT. You're not used to owing SO MUCH. If you happen to have a question about something, they treat you like you're an annoying idiot and say "I've only been doing taxes for 34 years, I think I know the law..." Mmkkk. Yes, thats the reason you, and not me, are doing my taxes. And I'm ignorant, so I have questions. Jesus, I'm not attacking your intelligence. On the contrary, I'm seeking information to understand. If there is a mistake with the paperwork (payment math isnt adding up to the total balance, the first payment shows its already past due), when you ask about it, they tell you Tracy is busy and won't be able to look at whether the information is correct, for a month. A month, seriously. Your tax paperwork has errors and they can't even look at it to check their own work within a reasonable time frame. You need this information to be accurate because you need to take action on the information (the first payment is due in a couple weeks). Or is it already past due? Its too bad you're unimportant enough to get prompt service. I dont understand why someone else other than Tracy can look it over. She didnt even do them in the first place. Someone else there did. Not great service.

I have used Scott gaily for 10 yrs or more. I have never met a more personable person in my…read morelife.not only is he a good person but an exemplary CPA. I have never had any problems. I would highly recommend him to you for any CPA problems, information, or help.

Erin is amazing at what she does! She takes time to explain and review tax information with you…read more Gives great advisement, timeframes of when to expect returns, prepares packet for your records, and if there is any issues that arise she is there to help with any follow up questions or next steps. Typically, in past years I would file on my own via paper or e-file. This year I had extra tax documents and forms that were more complex. She made it such an easy process. She took the headache out of filing taxes. I highly recommend her!

From the owner: Professional and friendly with over twelve years experience in tax preparation and Bookkeeping.read more

Jenny McReynolds- Kenoyer helped us tremendously to try to save some money on our taxes. She guided…read moreus in the right direction when we asked questions.. she was respectful, courteous, and helpful. Thank you Jenny for your efforts. We will be there next year!

Jenny McReynolds-kenoyer out of the paradise, ca office did an excellent job in guiding me through…read morethe process of gathering my taxes and took the time of what I needed to do if I got stuck in not understanding of how to do something. Continue to do a good job!