Francisco at the Chico location was polite when he sold me a policy, but at the end of the policy…read morewhen the company sent me a letter that I owed them money for cancelling the policy before it's end - when I was confused how this could happen - he said, "Francisco out" over the phone and hung up on me.

I really hope someone takes the time to acknowledge the fact that Michael G. at the Reading…read morelocation is harassing his female customers and being really disrespectful and saying inappropriate and sexual things that I'm to the point where they feel uncomfortable and have complained to other employees. He's a manager and needs to be fired or demoted that is unprofessional and disgusting. He makes the company look bad and has been doing it for a while now. Someone needs to take the time to have a sit down with him, or some kind of repercussion. Other than that the Chico location has been very helpful and seems to know how to answer questions and help get insured within minutes. They will take the time to explain everything and break it down so there's no misunderstandings and will help you find the cheapest insurance that is most reliable.

Stocks, Mutual Funds, retirement funds, IRAs, good God there's lots to know. If you put money…read moretoward retirement, can you also put money toward your spouses retirement ? What are my responsibilities to my employees if I set up a retirement fund for myself ? Well, these folks know. During trying financial times they've stayed the course, calmly taken my panicked calls and to set limits and boundaries so my money is safe. I started really saving for retirement later in life and these folks have been the guidance I need.

Miste and Steve continue to amaze! The person care they put into each of their clients is beyond…read morewhat is required. They care not only about my money, but about me as a person. Yes they are phenomenal at growing my retirement, but they also make sure I am living my best life! Throughout this process they have become more than my business manager- I am proud to call them friends.

I highly recommend this place to have taxes done. Sharon is very knowledgeable and gives good…read moreadvice and information.

Couldn't get a ballpark figure over the phone on how much it would cost to do a simple tax form…read more Guess I'll keep looking

A friend recommended them for taxes because they charge a more reasonable amount to do your taxes…read morethan I was paying somewhere else. You upload your documents to a "secure site" (which is a joke I think? My browser gave me a warning about it not being secure and someone could be trying to steal my information - LOLZ!). Then you dont hear back from them for over a month. April 15th passes, no word. Luckily the tax deadline was extended this year (2021). When you call, you are told "its being reviewed and they will reach out to you, probably today." No one does. The next week you call again and they say the same thing. Then someone does reach out to you, huzzah! But it's not the person who did your taxes to go over them with you. That would be helpful. Instead you hear from the receptionist telling you your taxes are done and what you owe them and the government. Okay. Great. You look at your taxes and shit you owe A LOT. You're not used to owing SO MUCH. If you happen to have a question about something, they treat you like you're an annoying idiot and say "I've only been doing taxes for 34 years, I think I know the law..." Mmkkk. Yes, thats the reason you, and not me, are doing my taxes. And I'm ignorant, so I have questions. Jesus, I'm not attacking your intelligence. On the contrary, I'm seeking information to understand. If there is a mistake with the paperwork (payment math isnt adding up to the total balance, the first payment shows its already past due), when you ask about it, they tell you Tracy is busy and won't be able to look at whether the information is correct, for a month. A month, seriously. Your tax paperwork has errors and they can't even look at it to check their own work within a reasonable time frame. You need this information to be accurate because you need to take action on the information (the first payment is due in a couple weeks). Or is it already past due? Its too bad you're unimportant enough to get prompt service. I dont understand why someone else other than Tracy can look it over. She didnt even do them in the first place. Someone else there did. Not great service.

Mary Owen is terrific. We had a quick phone appointment and I was able to sign documents virtually…read more She was very friendly, professional, and made the whole process extremely easy. It also cost me the same as it cost me last year to do my taxes myself, minus the headache though. Mary was very knowledgeable and I would highly recommend her.

Was able to get my taxes done, didn't have an appt. Melissa Ramsey was the tax analyst and was very…read moreprofessional,friendly, explaining questions I had. Definitely a positive experience. Certainly recommend this office and their staff.

I have received great service from Dirk over the years and would recommend this agent to anyone…read moreseeking insurance for auto or home, life insurance or umbrella policies. He is very educated in this field and year after year he locates the least expensive policy that fits my needs.

Great agent to work with. Very fast and efficient. I highly recommend Dirck to all people that…read moreneeds insurance. You won't go wrong.

Everyone I've worked with here has been very helpful and accessible - we keep working with them…read moreeven though we're hours away just because they are really easy to work with.

I have had to get insurance on multiple properties and calling Gary'a office has made the process…read moreso easy and practically effortless. I switched my personal insurance with them as well and always receive great, helpful customer service! Gary and his crew are awesome!

Acceptance Insurance, Elysha Moore did a fantastic job helping me for the second time with my…read moreinsurance. Elysha is phenomenal at what she does, very professional, patient, helps you understand and get to a very satisfying adjustment when dealing with your insurance. I really appreciate her help and expertise and definitely highly recommend Elysha Moore at Acceptance Insurance.

Kriste was such an amazeing help got my quote and insurance in no time such great energy you made…read moremy day highly recommend