Everyone I've worked with here has been very helpful and accessible - we keep working with them…read moreeven though we're hours away just because they are really easy to work with.

I have had to get insurance on multiple properties and calling Gary'a office has made the process…read moreso easy and practically effortless. I switched my personal insurance with them as well and always receive great, helpful customer service! Gary and his crew are awesome!

I truly never write negative reviews, but the way I was treated by Golden Apple's representative,…read moreRon, was ridiculous. My wife is a teacher and we bought a brand-new home in 2023, excited to start our story here. We were able to get insurance through Golden Apple at the very last minute which was a relief at the time, but it took them forever to even process our quote. Still, we eventually got coverage and thought all was good. Our home is fully equipped with the required fire safety measures: fire sprinklers, alarms, and more than 150 feet of defensible space in every direction. So imagine our surprise when Golden Apple sent us a letter saying we would be dropped. No explanation, no chance to ask questions, just a letter. I called Ron immediately. At first, he was apologetic and said he was reaching out to other agencies, and we were given until mid-December before being dropped. That was over a month ago. Since then, there's been zero follow-up. My wife kept urging me to call back, so I did today. This time Ron basically shrugged me off, saying he had already called around and "nobody could service Paradise." The kicker? He never bothered to communicate that to us. Who knows how many others he left in the dark. At this point, even if Golden Apple could cover us, I wouldn't want to work with people who clearly don't care about their customers' wellbeing. I then called Nevin & Witt. Their agent listened, understood, and promised to follow up quickly. She even said they are having success writing policies in Paradise. Night and day difference go check them out if you want someone who actually gives a damn.

I had an expensive homeowner claim. It was handled flawlessly and the company couldn't have done…read morebetter.

Stocks, Mutual Funds, retirement funds, IRAs, good God there's lots to know. If you put money…read moretoward retirement, can you also put money toward your spouses retirement ? What are my responsibilities to my employees if I set up a retirement fund for myself ? Well, these folks know. During trying financial times they've stayed the course, calmly taken my panicked calls and to set limits and boundaries so my money is safe. I started really saving for retirement later in life and these folks have been the guidance I need.

Miste and Steve continue to amaze! The person care they put into each of their clients is beyond…read morewhat is required. They care not only about my money, but about me as a person. Yes they are phenomenal at growing my retirement, but they also make sure I am living my best life! Throughout this process they have become more than my business manager- I am proud to call them friends.

I had a very professional experience with Ultaxa my family will use them in the future we were…read moreextremely happy with how knowledgable they are.

Jeff is extremely talented, honest, and trustworthy. By far the best CPA in the Butte county area.read more

Do not hire Samantha. She has failed to submit our tax returns 3 years in a row and keeps saying…read moreshe'll fix it and keeps failing to do so. Very unprofessional. We're going with someone else, finally.

After many years with this firm I was dropped when the CPA that handled my taxes left the firm…read more When I initially asked Ms. Willingham what had happened her response was basically, "We've dropped many others who have been with us longer than you." No apologies or empathy. When I shared that I had been promised my amended return (due to tax legislation re. PG&E payments) would be done for free, I met with resistance and doubt about the legitimacy of my claim. After verifying my claim I was told the promise would be honored when guidelines were established regarding the process. After two months of unanswered emails and phone messages (and long after the guidelines were made available) I finally gave up and asked my new CPA to complete the amended return. It took her about three days to complete. Based on my experience, I would not recommend Ms. Willingham for tax services.

I have received great service from Dirk over the years and would recommend this agent to anyone…read moreseeking insurance for auto or home, life insurance or umbrella policies. He is very educated in this field and year after year he locates the least expensive policy that fits my needs.

Great agent to work with. Very fast and efficient. I highly recommend Dirck to all people that…read moreneeds insurance. You won't go wrong.

My experience with the tragedy of the campfire is with a multi family community…read more We had Three homes, all next door to one another. Each one had its own policy. 1st Allstate, (total loss- our personal home) 2nd was a Duplex, (total loss) 3rd was a four bedroom home with a detached garage,( it received fire damage but survived.) When we purchased these homes back in 2015 and 2016, we had offered our primary home to Darren. I was really impressed, he said "no keep it with Allstate". This is a testament to his integrity, he could have easily bundled the 3 policies, instead it was left with Allstate. He throughly explained each new policy to us. For instance he had them insured as rentals. This protected us in case there was a loss of use and (a loss of income.) He dignified me with many answers to each question. He even offered extra coverage that I declined (I now regret) this too shows Darren is not a high pressure salesman. He suggested more personal property coverage, but I didn't feel our personal property was worth much. But that was MY Decision. With this new learning curve I now help others as others have helped me. AFTER THE FIRE- Everything had to be moved to a new location. If anybody understands business that means phones, faxes, communication, connections and Internet. That is not an immediate fix. They opened their doors as quickly as possible to start fielding calls and helping their clients. Many agents lost their homes. Coming into work, with folding chairs and folding tables. Just to get their doors open. Some without having a hotel to even stay in. For they too found themselves homeless, without their community and family. They were absolutely inundated, by the distraught, overwhelmed, sad and many angry clients looking for something and someone to blame. The staff took it all. Open during these extreme circumstances, Darren told me, there was nowhere else he would be. It was his civic duty to be here for his clients. Thankfully he was my agent and broker. He covered my assets as if they were his own. The tears, shock, distressed and depressed. I stopped by, and they graciously checked on me gave me personal hugs offered me water. This is an agent you would want. I couldn't suggest him more highly. if you're looking for someone with integrity and knowledge, Darren is the right broker for you. I have two homes in his capable hands. Now it's time to rebuild. I'll be staying with Darren.

I came here 03/2025 and the only way to get my home insured was to bundle my car/home insurance…read more.. which would double my car payment from 120 to over 220!! Didn't work out for me so I went to Farmers