By far the best animal clinic I've ever been to. Worth a drive up there. The folks are just…read moreoutstanding. You do have to get there early because they don't take appointments. But their prices are spot on and I'll go to them them every time I'm in the area.

Neutered only one testicle…read more. Angry, hurt, disappointed..where do I even begin. I live in Dallas. I drove 80 miles to get my Sheru neutered. I work full time and don't have days off very often. This place was the only place that does walk in surgeries which I was happy about. As soon as I walked inside, I felt the worst energy possible. Everything in me told me to just go home despite driving 80 miles to get there. The front desk girls are just horrible. Customer service was awful, I didn't even get a hi from anyone. Nor was I told the price of surgery, how long it will take, what they were doing, when they were starting..nothing. The front desk girl just told me to bring him inside (he was in the car) and that's it. I took him in from the back of the clinic where they keep the pups post surgery. One of the cages was DROWNED in blood and it was unsettling. Since there was absolutely no communication, I finally asked the girls in the back WHILE they were sedating him in front of me "No one really told me the price, how much would it be?" They snarked at me and said it's my responsibility to ask the price myself (she said $200). Fast forward to later when I pick him up, thank the heavens he looked fine and even had energy to hop in my car seat which I'll give this clinic credit for..thank you guys for not butchering him. But guess what..THEY CHARGED ME $250. That's not including the cone and pain meds. I told them this wasn't the price I was told. 30 mins of back and forth, they fixed it. When I left the clinic and arrived home in Texas, unfortunately that's when I noticed they only neutered one testicle. Please look at the pics below.. I called the clinic 20 times (different parts of the day)..no one picked up. And when someone finally did, they implied I'm lying and how "unusual" that sounds. Please tell me why I'd be lying driving 160 miles in total for my dog while having one testicle removed. Needless to say, this place is absolutely awful and they genuinely do not care about your pets. They are just running a business. I now have to spend more money to get the other testicle removed. So ridiculous and upsetting.

I took my dog in on Monday because she was not acting like herself. After bloodwork, I was told she…read morehad a pelvic infection and needed surgery. I paid around $800 total for the procedure and care. After surgery, I was informed that it went well and that she would likely be able to come home once she started eating again. Unfortunately, she later passed away. What made this experience even more heartbreaking was the communication. I only received one phone call, which I unfortunately missed, i wasn't able to say goodbye to my dog. It was devastating knowing she spent her final moments alone in a cage surrounded by barking dogs. I understand complications can happen, but I truly feel the seriousness of her condition was not clearly communicated to me after the bloodwork and surgery. The long wait times and lack of follow-up communication made an already painful situation even harder. I brought her in because I trusted she would receive the care and attention she needed, and I left feeling heartbroken.

Exceptionally great veterinarians and pricing that does not break the bank. If it's an animal they…read moreprobably treat it. No appointments, but wait time is under an hour.

My dog went in to get fixed and we checked the boxes to get his baby teeth pulled and microchipped…read more When they brought him out, they hadn't pulled his teeth OR microchipped him. They claimed that it wasn't checked on the chart, but when they checked again, it was. They took him back to get mircrochipped but now we have to find another time to get his baby teeth pulled. What if that had been an allergy that they overlooked? Absolutely ridiculous and dangerous. Worst vet experience I've ever experienced.

I recently had to bring my little 16-year-old Chihuahua, Monkey, to the clinic as he was suffering…read morefrom congestive heart failure. The treatment and care provided by the entire staff were truly above and beyond. From the moment we arrived, every team member demonstrated exceptional compassion, comfort, and helpfulness during an incredibly difficult time. When Monkey passed away, the staff supported me with professionalism and genuine kindness. They assisted with every detail, making an overwhelmingly painful experience as gentle and manageable as possible. I am deeply grateful for their compassion and the loving way in which each staff member treated both Monkey and me. It is rare to encounter such heartfelt care in a veterinary setting. I cannot recommend this clinic highly enough. Their dedication and empathy meant the world to me, and I will always be thankful for the comfort they provided. Thank you for your outstanding service.

Professional and thorough exams done by vet and staff members for my beloved pets. Staff were…read morecalming for my teenage cats.

They answer the phone! They take walk ins! The staff is friendly! It's not overcrowded! The prices…read moreare reasonable!

Have boarded my dogs with them fore the past 11 years. Always satisfied and my dog always wants to…read morego.

Love this place! My Dachshunds have been going since they were puppies, and they get excited each…read moretime we make the turn into RRPR! Ruby, Stella and the Stuteville's think the caretakers and facility are wonderful! Thank you for taking such good care of our girls!

We have been using Pet's Place Lodge for years. They are always dependable and friendly, and they…read moremake the boarding process as convenient as possible. But the best part is, our dog loves to stay there! The tail-wagging starts as soon as we pull into the parking lot. That tells me that she gets care, kindness, and plenty of attention when she's boarded there. We don't have to worry about her when we're away. That peace of mind is priceless.

We are very picky about the care our dog gets and we love Pet's Place Place Lodge. The owners are…read moresuch kind people and truly care about the dogs! They walk the dogs three times a day outside and our dog always comes home happy and healthy. The new location has a large area for them to play and get exercise. Plus they are highly recommend by our vet and work closely with them if any issues ever arise. We've never had any health issues but it's nice to know. Our dog is happy when we take her there, too, which is a great sign.

Today was a tuff day for me, my cat awoke me with painful cries at 4AM, she was laying by her food…read moreand water bowel and couldn't eat. I bit the bullet took her to VEG ER for Pets, only to find out she had advanced congestive heart failure. I don't believe in putting animals down, so I went for surgery. The team was great, they did everything they could ultrasound, removed 2 12 once cans of fluid which was preventing her from eating. They gave me some discounts making the emergency visit more reasonable then normal. I get home with her, let her come out of the carrier by herself, then she moved over to the couch stayed there for some time, then she jumped off the couch heading to the bedroom wobbling, then i heard the most horrible scream of pain and she just fell. I went to pick her up she was limp, I shook her and she came too, called the vet then went back, while driving to the vet she was talking to me, when I arrive, they start working on her and her heart stopped. I told them DNR. They brought me into a consoling room to be with her gave me as much time as I wanted. Finally, when I was ready to leave, they offered cremation services which was very expensive, so I declined they gave me a cardboard coffin and went back home to do some research. While conducting research I found Pet Passages online. They made the process very easy, you order online, you bring your animal in then they take care of the rest. I like the fact pricing is all up front, no games, no guesses. The owner was really nice and totally understood what I was going through, he just lost his dog a few weeks ago. He pulled Josie out put her out on the table you see here attached. The waterfall feature in the room made it perfect to hold her one last time and greave. May she rest in peace.

Pet Passages made one of the hardest days of our lives so much more peaceful and compassionate…read more We had to say goodbye to our sweet 12 yr old dog Wilson and was referred to Alan and his team. From the moment we arrived, they treated our family, and Wilson, with such kindness, dignity, and care. They allowed us to take our time saying goodbye in a serene, calming setting and never made us feel rushed. That meant everything to us. Losing a pet is incredibly painful, but the way they guided us through the process made it feel gentle and respectful. We are so grateful to Pet Passages & Dr. McPherson for helping Wilson cross the rainbow bridge with such compassion.

I lost my sweet cat Boo on Sept 17, 2024. I received his ashes on the 19th. When I opened the bag…read moreup I found a small package of his fur along with his paw print with the box. I burst into tears seeing they had given me two things I didn't expect and will cherish. Thank you for your care of my sweet baby Boo.

The service was arranged through my veterinarian hospital and I did not know it was through…read moreHeavenly Pet Cremations until the precious remains of my dear Tofu was returned to me. Enclosed and presented in a privacy package was a kind note from Heavenly Pet Cremations along with a card from the staff of my vet hospital. Every item was placed neatly and with evident care within the package. You have made a tough moment easier to process and I am grateful to know care was extended for his gentle soul to rest peacefully. Thank you for the preservation of a beautiful memory.