How to lose a good customer over less than a dollar! I often…read moreshop at Burney True Value Hardware as it is convenient and I have always liked to support local businesses over the chains like Home Depot and Lowes. Today, was my FINAL shopping experience at Burney. I had purchased a few screws for a project a week or so ago and didn't need them. Today, I tried to return them and buy some more items. I thought I had the receipt in the bag but I did not seem to have it with me. I asked if I could return them without the receipt. The total for the four screws was a whopping .82. I was told that they couldn't return them without the receipt as they have hundreds of SKU numbers and they wouldn't know which one I was returning. This made logical sense until I looked at my bag a little further. The gentleman that helped me pick out the screws didn't seem to write down the SKU number on my bag! How was it rung up when I purchased it? I assume by some generic key that charged me the .82, the same generic key that could have refunded my .82! Sorry Burney you lost me for good over this one, shame on your staff!

Do not buy your Stihl equipment from here. I bought a ton from there and soon as a pole saw gets a…read morecracked gear head they tried to price gauge me when it's under warranty. The tech called Stihl and sent them pictures trying to get them to deny doing the warranty. The saw had a scratch from where it sits on my trailer. The tech told Stihl I did some crazy stuff when he didn't even know. So Stihl denied it. I called Stihl and they told me they don't know why the tech called and sent them pictures trying to get it denied but they said yea clear warranty problem. I've emailed the store several times trying to speak with a manager and the won't respond. They kept my saw for two months before they called me and said we can't fix under warranty. Now I have to take saw to different shop out my area. Sorry place. Hate I spent so much money there

We have purchased Kohler products from Ferguson for several years and shopped the Aberdeen, NC…read morestore today. We were assisted by Christine Tingen (Sales Manager) who provided outstanding service to my wife and I. Based on her high level of product knowledge, business knowledge and people skills we had a great customer experience. Finally the showroom was beautiful with competitive product pricing.

If you're a plumber you may be able to get what you need here with no problem at all... but if…read moreyou're remodeling your kitchen and would like adequate customer service I would go else where. The person we worked with is a nice person but was without a doubt unavailable...perhaps overworked. Our ten year dream kitchen/remodel plan happened and we're thrilled but if I were to do it again, there's only one thing I would do differently.

We were warmly greeted, both in person and also by the fragrant aromas familiar with Kirkland's…read more The store has daily sales on special items. Today's was deep discounts on all lamps. This store is a bit smaller than most other Kirkland's we've shopped, but there were a large variety of items to choose from. It just so happened were we're looking for nautical themed items for our bath. Struck gold. If you're looking for quality art to hang, they've a significant inventory of items marked 20% off.

Always find the staff and manager very friendly and helpful. They always have a wide selections…read moreand the store is always clean.

Horrible customer service. Charge me $100 in labor for a $2.50 part. The service department is a…read morecomplete disgrace. I will never do business with this place again. Stay away from Kabota and this dealership if you want to keep your money.

Customer service sucks, Farmers beware you spend a lot of money on equipment and they want $3.50 a…read moremile to come and get it at your expense or you can bring it to them and keep your crap tied up for a month while they figure out what they going to do, what happened to customer service so I was going to spend $10,000 on a zero turn lawn mower but guess what somebody else is going to get my money for the lawn mowe. I can send him every photograph that they needed to look at this thing and they can tell me what they could do about it but no that ain't good enough it ain't like I'm trying to get one over on they sell faulty products and won't stand behind anything they sell I will not be back.

work and assistance. Nice people and knowledgeable. Very tolerant of seniors.Thanks Schneider stone…read moreHope & Kevin Molloy Working with manager of Pinehurst Smart and caring Hope & Kevin Molloy .

They are AMAZING! So nice, helpful, knowledgeable and have such great products!! Everyone is…read morefriendly and fantastic people! I cannot say enough great things about them

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

They have great prices on markdowns all over the store! Picked up some gifts and some stuff for…read moreourselves! Name brands too.. can't go wrong .. staff was stocking the floor because they will be closed for Easter Sunday! Everyone was very nice and helpful. Store was very clean and things were in place!

I tried to return some mens DSG socks today that are literally all firming holes. The manager…read morewould not budge to help me. We are customers of Dicks in Ohio, Florida & NC. I can't believe he was so hard-nosed not to exchange them for another set of socks or refund us. We've bought these socks for several years & never had them get holes before after only 6 months of wear. You lost a customer manager Scott over a $20 sock sale. Sad.

Full service farm supply, clothing, tools, seed, plants, Most helpful and friendly staff.read more