Deans Appliance did a great job fixing my gas dryer, was very affordable, finished quickly,…read morefriendly service

Updating my review. They gave my contractor the correct price of the vanity pretty fast so I cannot…read moreleave a one star review. I'll give them 3 stars since it's still AWFUL PRACTICE to change the price mid shipment. Especially for contractors. Don't you want their business?

Worst experience ever I was trying to process a return and they advised me my ID was expired so…read morethey could not accept the return. This was said by the manager ED no if that was truly the case, how did they allow me to pick up an online order with an expired ID seriously I've worked at Home Depot before and I remember it was policy to be a lot more helpful than they were at this store

Love supporting local and that's the best part of Guler's. They've been in the area for decades and…read moreknow their stuff. They have a broad selection of appliances and mattresses, everything from value deals to high-end, top-of-the-line items. I needed a new dryer and Mitchell and Scott both were super helpful in helping me find the perfect one for my needs without being pushy at all. Super nice staff that care. They also offer professional installation (and hauling away the old appliance) for $99 which I think is a good deal. Just plan for at least a week out for that. Will definitely be back for other appliance needs!

Thus far, we have purchased a range hood, dishwasher, and refrigerator. (Refrigerator still on…read moreorder and in transit.) We had to have the hood installed on our own, but the dishwasher was installed by Guler's. The service tech was freaky fast with install, and gone before our window for install closed (9am-12pm and he was done by 10:30am, after arriving around 9:30am). This included haul away of our old dishwasher. I've worked with two sales people, Greg and Mitch. Mitch went above and beyond to get us this fridge and I couldn't be happier (oh wait, yes I can--once I get it lol). We have a 1959 kitchen that we opted to rehab versus reno and as a result are limited to what size fridge we can have. (We did do some tweaks to the cabinets with their recommended handy person, Dan O'berg--highly recommend!) I think what stands out the most about Guler's is knowing they service my purchases. They ONLY service purchase customers. NGL, that's nice and "old school" and I'm here for it! I will never do business anywhere else as it pertains to home appliances. Next up: slide in range. And then, knock on wood, wayyyy down the line, W/D. I think they sell those, but not positive.

Service in the store was good. However delivery service and trying to talk to a human about…read morerescheduling a delivery after the Best Buy driver had an accident was impossible. Made several attempts to reschedule but the earliest was a week later. They had the accident and made no attempt to make it right. Just reschedule a week later. So now we cannot wash clothes at home for a week after spending 1000's of dollars. Also, you cannot talk to anyone/manager at the store on the phone. Improvements are needed or I need to find a new place to shop. Feel free to contact me. I will make sure my AI is on.

Their AI answering system literally hung up on me and said let's get you the support you need right…read morebefore they hung up. There was no option to speak with customer service or an associated in store.