I live in Stoughton Wi. So it's difficult to navigate buying a used fridge. Tony at Park Appliance…read moremade this an easy experience. He knew measurements, and sent me photos. Tony made the entire experience so easy! Thank You Tony.

great guy!! will refer people and be back if in need of appliance replacements. thank u.read more

I called with a request for a repair of a Whirlpool 4 door refrigerator/freezer. It was confirmed…read morefor a next day service call. Never showed up. Called left several vm and texts, never responded. I would not recommend. Used Ted's Appliance Repair. They were awesome.

From the owner: We are a friendly staff that will help fix and maintain your appliances. We don’t believe in…read moreupselling or taking advantage of our customers.

If there was a 0 stars rating, that's what I would give them. In January my dishwasher was leaking…read moreonto the kitchen floor. Called these guys and scheduled an appointment for a diagnostic appointment; they rescheduled twice for one reason or another before finally showing up. They returned in about 2 weeks to install a new door on the dishwasher ($860). All's good for about 2 months which is when the water on the floor appeared again. That was 3 weeks ago. I've been calling and calling, leaving multiple voice mail messages and am still waiting for a reply. The "message" on their phone saying they will contact you in 1 to 2 hours is complete baloney as is their spiel about how valuable I am as a customer. If they don't want my business, just TELL ME, and I'll patronize someone who actually wants to do the work. Save your hard-earned $$$ and go somewhere else for your repairs.

Sam has repaired my dishwasher when one repairman, just left for the grocery store as he stated he…read morewas going there before he looked for my part; then I got on the internet when he said its hard to find; and wanted to order where he recommended and left me with a dishwasher pulled out in the middle of my kitchen; never to hear from again. So here comes Sam and with all his skill, magic and know how; found a part for me. My dishwasher works great, then the same former company put in my top load switch the quick easy; WRONG way on my washer years ago. Sam, came as I had the part in hand ready to go and he saw what was done and put it correctly. He also in this same washer replaced the transmission, and yesterday put in my new tub, seriously the man is a genius. I have a 'Sam to do list' for three more home repairs; microwave latch, air condenser/vaccum coils (and all the things) and a oven ignitor.

If you buy any appliances from Costco and this company is assigned to install it, immediately…read morerequest another company. I had a dishwasher recently installed from Costco and the team they sent destroyed my hardwood floors around the installation area as they scrapped off the top finish of my floors. They came up with every wild excuse possible (Water Stains!?) in a long letter so they wouldn't have to cover the repair costs. They also didn't wear shoe coverings and left my kitchen an absolute mess. Stay away from this company by all means necessary.

The technicians who came were masked, as requested, which I appreciate! They came when they said…read morethey would and worked reasonably quickly. Two issues though: 1) It turned out that the dishwasher needed to be plugged into an outlet and could not be directly wired. They offered to install one for $120+tax. We clarified that it would be a GFI outlet since that is code for outlets under a sink. They said it would be. After they installed it, we noticed it was not a GFI. They got the owner on the phone who claims "we don't install outlets" and was very defensive. Outlet was removed and we were told to make an appointment with an electrician. 2) the dishwasher was set too far back and is not flush with the rest of the cabinets. Nor was the inside of the dishwasher set up (basket left upside down). The film on the dishwasher was left as well. These are small details, but they are part of overall customer experience.