Great and fast service for many appliance brands. Reasonable rates. Very communicative. I have no…read morehesitation recommending Gil.

Someone came to check my fridge, they told me the problem was the board, it needed to be replaced…read more I paid for it, it wasn't working. They told me they were going to be back with a new board and never came back.

Called the repair person said he will call me Back to fix my…read morewasher and he never did. I text him my address (since he didn't ask for it) and he never got back to me at all. It's been 2 weeks no follow up.

My dryer went out for the second time.post warranty. The last time the repair cost about half of a…read morenew dryer and I wasn't looking forward to doing that again, and buying a brand new dryer would be even worse. I checked around and found Espino Appliances right here on yelp. Drove on over and found out she had a large stock of used appliances covering the whole range from basic to high end. I bought the best dryer she had on hand at a price that almost felt like stealing and she gave a 90 day warranty plus a guarantee for cheap repairs if needed after that. That was many months ago and the dryer has been working like a champ the whole time. My wife loved it more than the dryer we had before. I liked the deal so much that when my refrigerator went out I didn't spend even a second thinking about a new one and bought a great high end stainless Frigidaire from Espino Appliances...which has also been working fine for many months. The price was so good I even bought a standalone freezer for my garage, something I always wanted. I will NEVER buy another brand new appliance again as long as Espino Appliances is there!

As you can see I've not selected any rating because Sears' customer service is lower than a single…read morestar when it comes to warranty service. My Kenmore warranted water heater started leaking on Sunday, 1/ 5/25. I called Sears service and was told a technician could come out only on Wednesday, 1/8. I made the appointment. He came on Wednesday and spent exactly 15 minutes to ascertain that indeed the water heater was leaking and filled out an on-line repair order for warranted replacement. This 15-minute visit cost me $119. Then on Thursday and Friday, 1/8 and 1/10, I spent a total of 3+ hours on the phone with Sears service reps, being handed off from one rep to another, until I finally found out that it would be another 5 business days before I would get an "update" with schedule for replacement! 5 days! So, if you don't mind waiting for 5 to 10 days (or more) to get warranty service on Sears-Kenmore appliance go ahead and buy it. Otherwise stay away from them! I gave up on Sears warranty service, contacted a local plumbing company on Friday, 1/10, and had a new water heater installed the same day. By the way, it seems that all Sears servive reps have been outsourced to foreign countries, so be prepared to contend with English-as-a-second-language accents. NAF

Recently I purchased Sears smart protection agreement, well that as the dumbest thing I did in my…read morelife. There is nothing smart about this. I got it by calling 1-800- My-home. Sears did not honor their contract, claiming washer not repairable. Although technician told me that I have the option of getting $500 toward purchase of new washer, after further follow up. Sears denied my request. They claimed washer is too old, although in the call they never mentioned any thing about the age. I canceled the contract minus $75. I rarely buy from Sears. I did this because of a recommendation. Just be warned, this is a bait and switch scheme by Sears

I love that this Best Buy is amply staffed and never over crowded. Having an Amazon drop off helps…read morea lot as well. Best Buy has a pretty versatile stock of "need it now" items which makes a stop here easy and efficient. Always clean. Always friendly. Excellent prices. I'm happy!

Horrible service. Ignored delivery date after it was confirmed-- twice. Did nothing to let me know…read morethat they weren't going to show up for delivery. Did nothing to expedite my delivery. Had to wait a long time for the delivery.

Gave me some great advice and was super flexible. Will hire in the future. They were really prompt…read moreto my request.

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

GA Installations provided excellent service. We had to keep moving the installation date due to…read moreconstruction delays. Stephanie in the office was consistently kind and helpful. On the day of installation Martin and his crew took their time installing our top of the line appliances. Martin knows his business well and gave us tips on how the appliances function. You are in good hands with GA!

I have worked with GA Installations for 200 years and I cannot think of another installer in the…read moreSouth Bay that I would recommend higher than GA. Very straightforward, honest and well trained installers. Do yourself a favor, call GA first.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

super quick service! I called in the morning with an issue with my diswasher and garbage disposal…read moreand they not only were able to come same day but also repaired in a timely and friendly manner. would recommend!

Well......I hired him to fix my freezer. He knows his stuff and repaired my freezer. Here's the…read moreissue.....on his own, the entire time, he talked politics. I don't talk politics. He went on and on about how Trump is going to fix everything, how Biden was terrible. How some guy named Soros was bad. I just let him talk. I didn't debate or disagree afraid the price might go up. So if you're a hard right Trumper, hate democrats, think Covid was a scam, think masks and vaccines are a conspiracy then this is your guy. Enjoy your dose of "Butt cracks and Bullshit" as your appliance gets repaired! Next time I will just buy a new freezer.

Customer service need experince personnel not new and employees who have little or no lnowledge…read more My miltary discount was not working and following their instructions to re log in also did not work I got back in line, waited 20 minutes only to be ignored as they called up people behind me in line. Sad. I left and will not shop Lowe's period. Sad.

This is a big store with a better selection of goods "IMO" than that other hardware chain store. I…read morewas pleasantly surprised when I spied gas riding lawnmowers in front of the store. "Now I know where to go when mine gives up the ghost, but I digress, I came in to get tie downs, rope, and plastic covering to secure a mattress I put in my truck bed..... I walked up to an employee and asked him if he knew where I could find the items I was looking for. His response was immediate... Isles three, five, and 13.... Now that's what I call knowing your products and store!! I can't tell you how much time he saved me "probably at least an hour" trying to find the product on my own. Bottom line I was very impressed by their customer service and the availability of products some other hardware stores don't have.