Recently our fridge developed a problem and wasn't cooling properly. I had no prior experience with Marian but the excellent yelp reviews were enough to get me to "take a chance." Turned out to be an excellent choice. I sent out my "SOS" on a Sunday afternoon and got a response within 30 minutes fain Marian offering a mid-day Monday service visit. I said yes, he arrived as promised (with an advanced message saying he was on his way). He had the problem correctly diagnosed in about a minute, and the needed part available, and had it installed all in less than an hour. I thought his price was reasonable, particularly in light of the excellent super fast service. Marian is now in our contacts for the first one we'll call if (probably when) we need another appliance service. Overall, excellent, fast friendly service. Can't ask for more. Thanks. read more

Repaired a broken controller board on a Kenmore in-wall double open. On time, excellent work, fair price, and comprehensive service.

My fridge had a burned main board, they replaced it and that was it. Very quick - the technician drove to the parts store to get the part.

I'm probably one of the most difficult people to please. I'm not proud of this but my past was in the restaurant business. Letting repair people into my home psychologically is not easy. Most think the homeowners are not knowledgeable and we aren't, otherwise we would fix it ourselves. However, we have everything else you need to be a judge of a clean, knowledgeable, honest, and efficient repair person. Marian's first visit was to vacuum out our Thermador refrigerator and garage fridge. I wasn't in the mood to meet him but my husband told me how he worked. I liked what I heard. About 2 weeks later the heavier door on the Thermador fridge slumped. To be honest, it wasn't to my satisfaction brand new, the door was sticking out a little but after a remodel of the entire home, one gets burnt out. Marian fixed the door better than the brand new one installed and showed us why and how the problem happened. The stove he changed the lights effectively and fast. Then the big question came from me, can you take the oven door off and take it apart to be cleaned? I've asked 2 other appliance companies if they could but they said it takes a long time and is not easy. Then I said, I can make a new appointment for this for you to come back. He said, he could fix it now. My oven door has 3 glasses. To watch him take off the door and apart was pretty amazing because of his calm, perfected work speed and stress-free demeanor. We all know talent when we see it. I think by now, I told him 3 times how happy I was, and thank you too. Lastly, if you are wise enough to call him for help then you must have done many great things in life to get him. Also, YES his prices are well thought out and fair and reasonable. If you are the kind of person who tries to get a lower price from businesses, don't call because you don't deserve him. read more

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue with our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you! read more

I scheduled Marian Appliance Repair through Yelp and Marian was super responsive right away. My fridge had been making a weird noise, but it actually stopped after a couple of days. I let him know, but he still suggested coming out to check it just in case--which I appreciated. When he arrived, he was on time, very friendly, and professional. He checked everything and noticed my freezer had a lot of ice buildup, which was likely the cause of the noise. He mentioned we could wait for it to defrost so he could clean it out, and I was like... are we really going to wait for that? Then he casually said he had a steamer and could take care of it right away--I was honestly impressed. He cleaned out the ice buildup quickly and explained everything clearly. Super helpful and easy to work with. Overall, great experience--honest, knowledgeable, and went the extra mile. If he ever offers full fridge/freezer cleaning, I'd book that too lol. Highly recommend! read more

Contacted Marian to return after our Miele Dishwasher was delivered. He did a perfect install. Everything was done correctly. He was again very professional, extremely detailed in his workmanship. He double checked everything, adjusted everything that needed to be adjusted. I am very satisfied knowing it was installed correctly. I also enjoyed talking with him in general. He is our appliance guy . read more

Knowledgeable and swift work. Fixed the problem with efficiency and a good attitude. Understood the system as well

I highly recommend this repair service! I was able to book an appointment for the very next day, which was incredibly convenient. The technician arrived on time, quickly diagnosed the problem with my dryer, and had it repaired efficiently. His professionalism, expertise, and attention to detail were outstanding. He explained everything clearly and made the entire process stress-free. It's hard to find someone this reliable and skilled. If you need an honest, knowledgeable, excellent value and efficient appliance repair technician, look no further. 5 stars! read more

Marian, appliance, is very professional, courteous and knowledgeable. He was able to fix my icemaker. It didn't work at first when he repaired it. But he did return the next day to fix it with a new one. You will not regret hiring him for your repairs. read more

Fast, effective service. Very knowledgeable repair tech. Very satisfied with the cost.

Fast, courteous service! They got back to me right away, and were at my house and fixed my washing machine the next morning. Couldn't have been smoother. read more

Wow, unbelievable service. Arrived within 15 minutes knew exactly what the problem was and had our refrigerator back in service with an hour. Marian was friendly and professional and his price was appropriate for the job! I would highly recommend Marian appliance to solve your appliance problems. read more

Dishwasher repair for a leaking appliance. Marian came to our house within 20 minutes of our call, diagnosed a leaking hose, and immediately repaired it. Pricing was reasonable for fast and professional service. Would recommend. read more

The icemaker on my Whirlpool gold french door, 3-drawer refrigerator stopped working. Had another technician come and he could not fix it. Marian was the first person to respond to my yelp request for help and his reviews were positive so I took a chance. Marian is very professional and friendly. He arrived when he said he would and wore shoe covers when entering my home. He troubleshooted and replaced my ice maker and it still didn't work. Returned the second time and figured out my refrigerator fan was not working and the ambient cold from my frozen food was keeping the fridge cold. He ordered a new fan, came back to replace it and now I have ice and the fridge is humming. Marian's pricing is fair and is workmanship is excellent. I trust him to help me with future appliance repairs. read more

My 13-year-old refrigerator quit cooling on the weekend (of course!) On Monday, I called a recommended appliance repair shop, but could not get an appointment before Friday. They gave me a list of 5 other shops to call, but only one returned my call and -- Friday again. Then I saw Marian Appliance Repair, with highratings, but only a small review sample. I called and immediately Marian answered, and set up an appointment for the very next day! That was only the first of my good news, because he showed up on time, found the problem quickly, quoted me a very fair price, said he had the parts, and asked if I wanted to repair it. About an hour or so later, my fridge was up and running and COOLING! I am so pleased with the service, plus Marian was able to explain everything he was doing, and was very pleasant to talk with. After he was done, he explained why my refrigerator was worth keeping and other useful facts. He also guaranteed his work for 3 months. I would definitely call Marian again, and I hope he gets a lot of business, because he was top-notch, easy to get in touch with, had the parts (smart!!), arrived on time and worked quickly and thoroughly. read more

Marian Appliance Repair Tech - My now-working Fridge - Appliances & Repair Near Me

Marian is the best!! Very knowledgeable, speedy, good communicator, courteous, well priced ... seriously I couldn't be happier! Would give him 10 stars if I could. You will not be disappointed. Highly recommend! He's my appliance dude from now on. read more

Prompt responses. Easy communication. Job done well. Billing and payment process was great too

Incredibly competent and great experience. I truly appreciate your professionalism and your know-how. Thank you so much.

Most reliable and responsive. I have not called anyone else for my appliance needs after using him one time. Its been about 5 or 6 service calls on a few items. I have no issues with prices , especially with great customer service. You get what you pay for. JT read more

Marian is a very attentive business owner and appliance tech. We have had the best experience with him. He is on speed dial for all our appliance repairs. read more

Marian sent a tech as scheduled, but we had to make a last-minute cancellation due to an issue with family logistics. Although the tech had already traveled most of the way there, he allowed us to cancel the service call at no charge. Fantastic customer service and we will definitely plan to reschedule with Marian in the near future. read more

Prompt returning my call. Knowledgeable and accurate with diagnosis of my failing washing machine. Out next day, and On-time! Diagnosis was correct and finished in 45 minutes at a reasonable price. He is friendly and listens well. Had him back a few weeks later for another replacement I knew was coming. Again, no hiccups. In the future, he'll be my first call. Thank you! read more

Quality. Punctual, professional, friendly and kept the job site clean. My dishwasher is working great now.

5-Star Review: The Appliance Whisperer You Actually Want to Call TL;DR: This guy fixes things right the first time, shows up when promised, and won't upsell you into bankruptcy. I've used Marian for multiple appliance emergencies over the past couple years, and honestly, finding someone this reliable in the appliance repair game feels like winning the lottery. The Good Stuff: - Fischer Paykel dishwasher rescue: Instead of ordering expensive parts like most techs would, he diagnosed a simple fix that saved me hundreds of dollars and weeks without a functioning dishwasher. This is the kind of honesty that's rare these days. - SubZero fridge repair: When your high-end appliances break, you need someone who actually knows what they're doing. He does. - Communication game strong: Actually responds to calls/texts and gives you realistic timeframes. Revolutionary concept, I know. - Punctuality: Shows up when he says he will. Another shocking development in the service industry. - Quality work: Things stay fixed. Not bandaid solutions that fail in two weeks. Bottom Line: If you're tired of dealing with technicians who either don't show up, don't know what they're doing, or try to sell you a whole new appliance when you need a $20 part, call Marian. He's become my go-to for anything appliance-related, and in a world full of service nightmares, that's saying something. Highly recommended - bookmark his number now before your next appliance decides to give up on life. read more

Marian was amazingly quick at triaging and fixing the issues. We have had multiple technicians look at this and they all washed their hands off and off issue.. but not only did Marian quickly figure it out he also had parts on standby to quickly replace it. read more

Very quick response. Showed up on time and was able to quickly identify the issues with my range. Very reasonable and fair pricing. Was extremely helpful in offering other options and potentially a new range, where he offered recommendations as well. Will definitely use them again in the future! read more

Clear scheduling, got me in fast. The technician was fast kind and effective, even explaining how I could prevent future problem. Definitely recommend. read more

He was super fast and responsive! Fixed my dryer up in no time! And was very professional

I'm so happy that I happened upon Marian. He fixed my Samsung refrigerator. Very thorough and explained every thing he was doing. Arrived right on time, was efficient, pleasant, and reasonably priced. He puts "service" back where it used to be!!!! read more

I just put Marian Appliance Repair Tech into my Contacts. Marian was responsive with scheduling, upfront with the diagnostic price, on time with his arrival (including a heads-up contact), and pleasant to have in my home. The job wasn't necessarily difficult, yet he spent a lot of time making sure he was satisfied with the job. Our 20-year-old DCS All Gas 5-burner range had a couple of burners that were "sputtering" in an unusual way. Seeing as we've had the range for 20 years, we know when something is different. Since the "mother ship" had never really needed a check-up before, I felt it was time for a professional to determine her health status. Marian came into our home eager, confident, and ready to apply himself to the job. Again not rocket science I guess, but a legitimate issue to resolve. After cleaning the pinholes and burner covers, after testing, retesting, and testing again ALL the burners - not just the ones I'd been wary of - and then testing the flame's variable performance with and without a pan on the burner, he was satisfied. I checked it out myself and was satisfied my baby was back to normal. Still not complicated, but I appreciate when people know more than I do. Marian also took a few of my questions about a quirk from a design flaw the DCS has, as well as forewarned me about any future things to look out for. After payment and the service call was over, I could tell Marian left with as much enthusiasm for the next job as he had for mine. Thank you, Marian. read more

Amazingly quick work... squeezed us in the week of Thanksgiving. Would use again for future appliance issues.

Marian responded fast, was super flexible, courteous and diagnosed the issue with a leak in our Electrolux dryer right away. Recommended and implemented a cost effective option and fixed the problem in under 30 minutes. Would highly recommend. read more

Marian did provide quick reply to schedule diagnostic appointment and follow up visit with replacement parts I do highly recommend as reliable and accountable service Thanks read more

Marian is awesome! Diagnosed my ice maker problem and was very professional! Excellent communication! Will use again when I have appliance issues! Thanks again! read more

My refrigerator stopped working so I did my own troubleshooting and narrowed it down to the temp sensor but they were going to take a week to be delivered so I called Marian. Marian mentioned on the phone he believed it was not the sensors and came out the same day. After troubleshooting he stated it was the fan so he replaced it and started working so he put everything together but it immediately stopped running again. After more troubleshooting he found there was a short in the wire and found the connection cracked. Marian fabricated a new connector and everything is working great. I'm glad I called him because I would never have found that, wasted money and then spent $2K on a new fridge. Would highly recommend Marian and will call him for any future appliance repair needs. read more

Marian came out as scheduled and spent a good deal of time here until he found the problem with our dishwasher. It really took some sleuthing, so I give him a lot of credit for sticking it out. I will definitely use him again. read more

Very responsive. I didn't know he serviced Santa Cruz as headquartered San Jose but glad he had other calls nearby next day. When appliance performance cleared up he was very gracious in allowing me to cancel appointment. I will use him in future. read more

Quality tradesperson, honest, trusted and professional raising the bar on any appliance company I've ever contracted.

Amazing service and efficiency. I sent a message to Marian on a Friday night about our dryer. He was able to squeeze us in the next morning and showed up right when he said he would. He took about 45 minutes to complete the repair (bad pully) and cleaned up/ bagged all of his trash. This is all you can ask when you are looking for a service; someone who is dependable, reasonably priced, and does a good job. Marian checks all the boxes. I've saved his contact for future use and to refer to friends/family. Thanks, Marian! read more