I called ahead and made sure they had the part. When I got there, Louie remembered me from our…read morephone call and took me straight to the part I needed. I paid at the register and left. It was that quick and easy. Louie and Oscar were great and much appreciated! I'll definitely be back.

very helpful place. they always have things i did not know i needed. They have always gone above…read moreand beyond to help me start and finish my plumbing needs.

I haven't felt great using the water at my place since the fires and being so close. For Christmas…read moreI got the gift of water filtration. Problem is my place is old so the connections under the sink weren't ready out of the box. AI and I got into a fight about the parts I needed after a late night trip to home depot. I'm grateful for PWO being so close but also that I'd taken so many pictures, showing Chat. They helped Angel and Nick get me the parts I needed to get my system going. Happy camper with water I feel better about. Super knowledgeable and kind staff. They didn't stop til they had it. And they did. Extremely grateful!!

GREAT STAFF! The staff is friendly, professional, helpful, and knowledgeable! They've been here for…read more15 years and I just discovered them today! I've been missing out for 15 years. They seem to have a great selection or at least exactly what I needed, which was a little obscure. they have their own parking lot although it's a little small. They're open on Saturday, which was a tremendous help, but they're only open till 1 o'clock on Saturday Mike and Marquis helped me. They were not only friendly, helpful and knowledgeable, but they were very patient with me.

Long-time customer, but this was easily one of the worst interactions I've had here…read more Asked Patricia (manager) for help finding an electric impact gun and was met with vague, lazy directions like "aisle one," which is essentially the entire store. After searching and asking again, she still couldn't be bothered to give clear guidance and claimed she was "busy with another customer," even though she was just restocking shelves. It would have taken under a minute to walk over and point it out. Instead, I got dismissive behavior and zero effort. Honestly, it's concerning that someone with this level of customer service is in a management position. If this is the standard, it explains a lot. I hope Lamar who's the general manager could see this and probably educate this manager on good customer service values.

This store is always clean and employees are helpful. They have various tools and accessories for…read moreany kinda of repair. When they have coupons going on, the price is even it better.

After going to Dunn-Edwards, I went to this SW store. WOW!!!!!!…read moreAmazing amount of choices. I found exactly what I wanted. Luis Ayala was also the deciding factor to come back and shop here. He was very helpful, kind and appreciative of my business. I bought several thousands $ worth of paint, for those two reasons: The colors and Luis Ayala.

Location is off a busy area but it's not as busy as other Sherwin Williams. The service was great…read more Very friendly and helpful staff. Good selection of paints and I was in and out. The only reason they didn't get a 5 star is other Sherwin william location have a better selection of coffee pods etc. this way while I browse around I can enjoy a cup of pleasure

The staff at this store are exceptional. Knowledgeable and willing to take the time to help. I have…read moreworked with Brisas, Pash and others. All very customer oriented and kind. Because of their support, I have taken on projects I wouldn't have even considered.

Didn't expect to have such a great experience at a paint store, or any experience really. Buy paint…read moreand leave was my goal. Apparently that's hard to do when you have no paint knowledge. Brisa to the rescue! She was so helpful! She walked me through each sheen, different grades of paint for different rooms, and waited patiently while I called my painter. I left with confidence, which is a great feeling after being frazzled by colors and costs. I returned days later for more of the same wall color and stupidly brought my Home Depot color match sample and not the Dunn Edwards formula I was actively using. Despite being busy, Brisa and crew found my formula in the computer and got me exactly what I needed! Thanks, y'all! Also, don't sleep on the sick merch. My whole household is repping Dunn Edwards.

I came in because Home Depo couldn't help me and didn't have an old set up. John was great and told…read moreme where to go and what to buy to solve my problem. I'm only sorry they didn't have the items in stock, but he found them for me somewhere else. This was such a relief after 2 trips to Home Depo. I will always go here first from now on.

Great customer service. Employee took the time to find an alternate product bc my model was…read morediscontinued and it worked. Good price as it was similar to that on amazon and google shop. Has its own parking lot and street parking.

Don't buy anything here unless you're 1000% sure! NO RETURNS! Go the extra mile and go to Home…read moreDepot! Great neighborhood concept but not consumer friendly!

Only been coming here for decades. Next generation running the store. So convenient in Echo Park…read moreand next to Bunker Hill, part of Downtown LA. Very personable employees and helpful. Keys made, paint, plumbing, electrical, screws, nuts & bolts. They rescreen doors and window screens as well. They got lots of goodies to keep you going. Call or check their hours before you go. Closed Sundays. Come check it out.

Do not use the online Color tool. Go into the store and get samples. I made the mistake of using…read morethe online color tool ordered my colors over the phone wasted a lot of money on a color that didn't match what was on the tool. I wasted a lot of money because it didn't match what was displayed in the tool.

Ima begin with Minor I belive he was in charge , Guy was great and helpful !!…read more That store is not a busy as some of the other stores so you get ll the attention meaning if you got a small project they will take they're time with you , everyone wants the big customer but don't forget about the small guys !! Over all i always have a good experience at this store !!