Great floors staff from carpet sales, carpet measuring to carpet installation was outstanding. We…read morewould highly recommend working with the Lacey store staff for any of your flooring needs. I especially want to acknowledge Gavin, and Jose (and his work crew) for a job well done. Thank you!

We would like to offer our honest review of our fabulous experience with Great Floors in Lacey…read more Beginning with Michael Shultz who understands how to take care of his customers and doesn't miss a beat with follow up and excellent customer service. We were living out of state and visited Michael at Great Floors for carpeting, LVP flooring and granite countertops. We were here one week and then gone for a month, before permanently moving to Olympia. A lot of communication, moving parts, changes and questions/answers were needed to complete this large project in a month's time. Not only is Michael delightful, but his attention to detail was unpresented. We felt he 'had it covered' every step of the way. Working with Michael and his assistant was simply a pleasure. The most important message we received from Michael was making sure we were happy with the service, products and results. In addition, he offered services over and beyond what was expected. Pricing was fair with him utilizing the 'best deal' for us and negotiating with the granite supplier. We come from big cities and noted it was refreshing to have such a positive experience. Michael, you Rock and we look forward to working with you and your team again!! Pictures to

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

This is a great place to shop for house decor! I gave it a…read more3 star because of the mold I found growing on some baskets.

I love this store. BUT it is expensive as far as these kind of stores go. It is similar to TJ Max,…read moreMarshalls, Ross....you get the idea. HomeGoods has a little of everything but definitely focuses on higher end home goods. Lots of variety, and I always find something I didn't know I needed. I have also encountered a few rude employees during my shopping trips.....and long lines with just a few cashiers...

Chris and his crew did an amazing job on our home. They remodeled our kitchen and master bath as…read morewell as installed new flooring throughout our downstairs. They kept to their timeline and continued to keep us updated on the progress and any problems that arose. At the end of the day, the crew did a fantastic job cleaning up the site and putting away all tools and such so that we were still able to function during the renovation with little ones in the house. Devon was also extremely helpful during the designing process when picking out material and provided many options for decor and lighting that worked well with the design that we chose. We would definitely use Chris and his team for future renovations of our home should they arise.

CW Construction was recommended to us by Abbey Carpet where we bought the tile for a remodel of our…read moretwo upstairs bathrooms, and after completion I'd like to pass that recommendation on. Chris and crew did a fantastic job! Demolition was quiet and dust free. Re-routing of plumbing and electrical, heating, shower pan, tiling, fixtures etc. all went smoothly, in rapid order, with no missed days, without a single hitch. Time was always given freely to answer our questions and a few small extras outside of contract were done at no further cost, ie. installation of a grab bar we had forgotten. Painless, professional... Thanks again Chris, Don and Van

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Tried to do business with Tops. Visited store, picked out a quartz. Got our cabinet plan. Called…read moreTops to let them know I had plan ad got the email address to send it to. Sent it in requested appointment and bid. Waited 7 days no response. Called and was told oh yes they got the email and it was marked read but no one did anything with the request. Was told sorry and that maybe someone could work on it the next day. I chose to give my business to granite gallery

Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

Would love to go check them out but seeing as how I work a typical Monday through Friday 9 to 5 job…read moreI'll never be able to. What is the point of having a business like this that isn't open at all on the weekends or in the evenings?

This is a plumbing supply place, so they seem to usually work with plumbers or general contractors,…read moreso I was a little out of place. Staff was incredibly knowledgable and helpful. They made several calls around town to get information and find parts for me. I could not be more pleased with how I was treated and the help that I received.

I have always gotten fantastic service from these folks, especially the painting and fulfillment…read moredepartment!! worked with Lowes all over the country and the employee engagement seems especially high at this store

I feel that the staff at this location generally cares about customer service. When I visited on…read more1/28/2025, Blaine who was in the middle of stocking plywood, stopped what he was doing, took the time to ask if I needed help, gave me great advice on selecting and finding the appropriate product and helped me pull an 85 lb sheet of plywood off the stack and load it onto my cart. My experience with Lansang was also great as she patiently helped me find the SKU for my plywood and sent me on with a smile. I would only surmise that the authentic customer service that I experienced is a direct reflection of the management team of this Lowes and I am greatly appreciative of this for someone who does much of the work on their own and frequents this location about once a month on average. The only time I was disapointed when coming to this store 6 times over the last 6 months was when all the 3/8 inch compression fit brass couplers were sold out, but that was sorta on me as the online stock did say there was a limited amount.