I came here after the remodel and Daryl was absolutely amazing. He helped me even though I was…read morehaving a super bad day due to LOWES having crappy customer service. Daryl restored my faith in somebody who totally understands what it's like to be a first time home owner and find yourself in positions where you are fixing the house and really just need some small help. Daryl was that guy. It was a small faucet repair and he seriously was able to help and direct me in the right direction. I will be 100% coming back for more products while I upgrade my house. So happy with the service that I received. Thank you Lake Kathryn ACE HARDWARE!!

Best service ever! Very helpful and knowledgeable staff. Good selection for gifts and kitchenware.read more

Simple, easy hardware store that has everything you need! The staff are kind and helpful. I was in…read moreand out of there in about 5 minutes on a midday morning, requesting for a spare key to be made. So nice to have them in the neighborhood!

Stop infantilizing your employees by making them beg customers to buy old lighters. How about just…read moretreat them to a nice pizza party or ice cream just because they're your employees, and not make things uncomfortable for customers who feel bad that somehow these poor employees can't get nice things until they still sell these stupid lighters or better yet pay them a nice living wage so they don't have to do this stupid stuff Great store, though!

The Lowe's Lakewood have helpful staff, but avoid going busy afternoon if you're looking for…read moresomeone to ask questions because they can be short staffed. The best staff person in this Lowe's location is Lee in Windows department, she helped me get my window coverings (blinds and shades) at reasonable price, during holiday season last year, and she is still there. : ) They have wide variety of window cover brands and Levolor, is great quality w/o breaking your wallet. They also had Lowe's Professional Installation team, which is a 3rd party contract service provided by Seattle Blinds and they came out and did all the measurements prior to consultation and then once my products arrived at home, I just had to schedule them to come out and install them in. All payments done thru Lowe's and it was hassle-free for me. I like that Lowe's provide free consultation and estimates for various home improvements projects such as HVAC, plumbing that can be pricey, you can ask about different products and whether you feel their service price is high/average, it still gives you good starting point what to expect for estimate. Lastly, they have good selection of DIY projects tools here, so after you watch YouTube, you can browse here for tools in person instead of scrolling thru Amazon.

The service at this Lowe's was one of the best I've experienced at a hardware store in a long time…read more Brock and Craig are workers that helped me throughout my visit, checking in making sure I'm having an easy time finding everything I need. Very caring staff!

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

Great service and selection at reasonable prices. Scott in paint always helpful as is the rest of…read morethe staff

They're affordable, have all kinds of niche items to meet my weirdo needs and the staff are always…read morehelpful with finding the goods and also for advising on how to get the job done. I will always shop local first..small business lifts up our communities.

Super well stocked hardware store, even by non-big-box hardware store standards. Staff is…read moreaccessible, helpful, and friendly. Realize there are two rooms to this store, the back room seems to be a lot bigger. So if you don't spot what's on your list in the room you enter from the street, go through the double doors & check the further back room. Or just ask one of the rather abundant staff, who will likely lead you to the appropriate section.

I have shopped this location many times , always greeted promptly . very knowledgeable staff ,…read morehelp me on many projects , great product recommendations that fit what i needed . i will continue to shop and recommend this location to everyone i know . thank you Mountain lumber staff .

Customer service is excellent! This is how you run a business. So glad they are local.read more

My family and I visited this store recently to purchase a specific item. Shortly after entering,…read morethe woman who appeared to be the owner began following us closely around the store. She then told us that we were only allowed to purchase the one item we were looking at and that we needed to leave afterward. We were the only Asian customers in the store at the time, and no other customers were treated this way. We left feeling singled out and unwelcome. Regardless of intent, this is not how any customer should be treated, and I won't be returning.

This store has just about everything one would need. Great owners and a super cool old school feel…read moreto it. Worth a trip just to check it out been a customer since the 80's

Looked on the website for seed starting mix before I went in. The site showed 16oz bag in stock at…read morea certain price. The bag was on the bottom shelf. Price tag was too small to see the price and sku clearly. At the register it rang up higher. On inquiring about it , turns out to be a different shu. Same mix, same weight. But higher price. Only choice on the shelf. Seemed like a bait and switch to me. A little under-handed. Didn't appreciate it. ​This place has always been extremely high anyway. I don't care where I have to go from now on for something. It will never be here.

Fabulous customer service!! Well stocked for a small town…read morestore and extremely convenient to order online for items they don't have in stock for in store delivery.

I only leave 1-star reviews in situations where I believe I have been treated negligently or…read moredishonestly, or in situations where I witness such behavior. I reserved a U-Haul truck and two furniture dollies at this location, only to be informed upon arrival that they don't actually have a furniture dollies. The store blamed this on U-Haul not keeping track of equipment, and U-Haul said the same thing about them. Either way, that doesn't paint a flattering picture of the whole operation. U-Haul customer service then sent me on a 2-hour long wild goose chase to two other locations before finally securing two dollies. Even then, the store claimed that U-Haul never contacted them after I was told that someone called ahead to guarantee, so I had to fill out a second contract for the dolly rental. This took so much time that I wasn't able to fully pack the truck. U-haul refunded me basically the cost of gas and the dollies, nothing more. It's Penske trucks from here on out! Obviously only the first part of this journey was caused by McLendon, but it wouldn't have happened at all had their inventory information been accurate.

The intelligence of the people who work at the store is something that I don't know how to measure…read moreit or rate it. The people here look at you like they are a deer jumping in front of your car about to get ran over. If that gives you an idea how dumb the people are who work here! I hate to say it go to Lowe's or Home Depot.

Discovered this place when Dupont was having a community garage sale and it is adorable. It's like…read morea souvenir gift shop but they also have toys, food items, and seasonal clothes and kitchen things. It's kinda like a Cracker Barrel store, but with just a smidge of cottagecore, instead of the heaps you find at CB. This store is located in the middle of a community, and by that I mean it's a cute little retail store surrounded by residents. It was surprising to find it in that location, but it was nice to look at new things after a full morning of looking at everyone else's old things, lol. Can't wait to visit again.

This is such a cute little gift shop. It is off the beaten path in Dupont, but worth the jump off…read moreI-5 to take a look around. There are a lot of gifts, accessories, holiday decor, clothing, lotions, soaps, stickers, you know the usual "I dont need it but I am gonna get it because it is so cute" stuff. A lot of local Washington stuff, which I always enjoy. Prices are on the high end. Service is friendly and attentive and the store is clean and bright.