I needed assistance with my daughter's contact lenses and Sami and team were extremely helpful…read more Sami was understanding, patient, answered all of my questions and kept me updated with phone call and text communications. Thank you so much Sami and team for exceeding our expectations with so much ALOHA.

Refused me after years of going here as a CASH, out-of-pocket customer. (Walmart Maui location) The…read morereason? I'm have Medicare Kaiser?(!) WTF!!?? Kaiser even had told me it's cheaper to go OUTSIDE of Kaiser, so I did and have been since I've lived on Maui. Whoever answered the phone sounded like I was bothering them? Was a female and I didn't get her name unfortunately. But CONGRATS!! You lost a customer but gained well deserved reviews. F- Avoid

Whenever I am walking outside and inside, I love my prescription eyeglasses with the transition…read morelenses that darken and lighten as needed. However, when the whole earpiece breaks off, it is terrible! So someone recommended that I go to Maui Optix for help. The first person I encountered was Sammy. She was so friendly and helpful. She told me the earpiece could NOT be fixed. Oh no! BUT, she might have a spare earpiece that may not match exactly but that may fix the glasses so that they can be used. Oh Boy! Yes, please. She did it in just a few minutes and sent me on my way. Thanks so much to Sammy at Maui Optix. This business started in 2009 by the three young optometrists, Drs. Lee, Leong and Higuchi, who wanted to open their own Optometry Office near their homes in Pukalani. It has expanded to 4 optometrists and 8 staff. They also serve Hana area twice a month and do free vision screenings on Molokai and Lanai each year.

Thank you Shelly and Maui Optix team for helping with my daughter's contact lenses today. We…read moreappreciate your quick, helpful, and friendly service. So much ALOHA in your office. Thank you.

Been dealing with unprofessional trying to get paper work from a doctor who should have had all…read morevisit procedures medications written and ready to hand over to patients ,a disrespectful staff no work ethics or common sense its been 26 days from the date that we were trying to get paper work They do not have the last name of a so call HR administrator very troubling dealing with a Doctor Jewin who happens to be the CEO from another country making his money and hiding behind the word Aloha I challenge this Dr T if he wants to prove me wrong , it's time to stand up to corruption and taking advantage of seniors . Yes in GOD WE TRUST

Everybody is so nice and welcoming in here and being for my first time i was immediately greeted…read moreand given paperwork felt like I was in and out fast.

I have to say I am extremely disappointed with the customer care Premier Vision in Wailuku…read moreprovides. The optical competence of the doctor is questionable and they have a non follow up "policy".... I sent an email with several questions and diagnosis from Kaiser Permanente I received 3 months ago, the "Dr" said I had high pressure and catarct, which wasnt communicated to me 3 month's ago, She never followed up with me and just left me standing for weeks now, ..I sent a second email with a second request for follow up - still nothing... This isnt how you threat new patients.. I will not go back there, not ever. Mahalo for a non Aloha treatment.. Voted the worst service ever. Also just called to ask why is the doctor not replying to her emails, and I was told that she is too busy! Wow...that is some excuse, if she is too busy maybe find another line of work, dont get your patients worried and drop the ball on them. This is very unprofessional, and not a doctorl like... I regret I chose this place.

Great selection of glasses. Doctors and nurses are very knowledgeable and helpful…read more Custom glasses with many options Prices are very affordable and they take insurance!!

Maui Optometry has been wonderful for our family! The staff is always so friendly and welcoming,…read moreand the doctors are incredibly knowledgeable and thorough. They helped treat my child's stye, reassured me about my allergies, and took the time to answer all of my questions. During one of my exams, they also identified an issue with my retina that needed further evaluation and referred me to an ophthalmologist, allowing me to get it taken care of promptly. I really appreciate their attention to detail and the level of care they provide. On top of the excellent care, they have a fantastic selection of eyewear with so many great styles to choose from. I highly recommend Maui Optometry to anyone looking for a caring, professional, and trustworthy eye care team!

Maui Optometry is my "go to" for my eye care needs. My contact lenses are my window to the world…read more My orders are handled promptly and I especially appreciate being able to recycle my disposable lens containers to save the planet. Dr. Nguyen can be trusted to give you the best options and service to guide you on making choices for clear vision for near and far and cares about how it fits with your lifestyle. Maui Optometry participates actively in community events with manpower and outreach to donors. Professional and community service by Maui Optometry is outstanding!

Excellent service, great doctor, very pleasant experience, recommend highly…read more The doctor wrote prescriptions for both glasses and contacts without an extra fee, thoroughly checked my eyes, helped me pick the best brand of lenses. And also, to my great surprise, I got free sample of 10 lenses! Mahalo Niu, see you next year, Shaka Vision

This place is great! Easy and convenient online booking. Greeted by super friendly staff and then…read morehad a terrific and thorough eye exam. Best one yet if I'm being honest. Can't wait to refer my friends and family!

After multiple epic fails with other optometrist' s, my expectations were really low with this one…read more Dr. Nelson was recommended to me by a friend whom found him on Yelp. This doc and his assistant were so amazingly caring and patient, that I had to download the app to write this review. This is how visiting the doctor's(any and all) should be. I'm very happy with my prescription. They've got a pretty good selection of glasses there. I'm definitely going here from now on.

I've been to this practice twice, and each time I've been very pleased. Dr Nelson is very thorough…read moreand I've felt pleased with his services. I do trust my eyes with him. Then his right hand gal is Gerilyn. She is so on top of everything. She's nice, understanding, with a great attitude. Thank you so much!

When my eyeglasses broke on Maui, I was not sure what to do. I googled "eyeglass repair Kihei" and…read morethe first location that came up and had positive reviews was The Eye Gallery. I drove over right away, hoping they would help me. I went to the reception desk and explained what had happened. Gerilynn came out to help and could not have been nicer. She assessed the problem, knew what needed to be done, and made the repair right away. It did not matter that I had not had the glasses made there; she was courteous and helpful. This was one of those experiences that makes you want to shout praise far and wide. Whether you need an eye exam, glasses, sunglasses, or a repair, I would not hesitate to try The Eye Gallery.

my family has been going to her for years my son missed his appointment and she charged us $50…read moredollars for no show when asked that she would make more than that if we kept coming to her she said she doesnt make any money from us or our insurance does that make sense?