Wish I could give zero stars. Product represented as their product is actually a Chinese company…read morethat sells on Amazon called Easelife. He takes your money and orders from Amazon to ship directly for you. I might add at more than twice the cost. If you want to return, he charges 25% restocking fee. In another review response here, he says the restocking fee is to cover his time and effort for packing up and shipping the process. Funny that it is Amazon doing his work. So for a $280 product, charges $70 to return. Only cost him $106 on Amazon. He then probably sells the return on the "Clearance" section of his website. His other comment to me was "We buy and ship from 3 vendors... like other businesses buy for one price and sell for another. " Right but honest businesses don't represent the product as theirs and ship from another retailer. Super shady... Buyer beware.

BUYER BEWARE!!! It's clear barn door hardware can be found anywhere for under $200. I chose this…read morecompany because it appeared they specialized in this area. I bought a set for nearly $500 and based off the description thought it came with the doors. I was so disappointed and shocked to see I paid $500 JUST for the hardware . Same day I reached out to the company but they wanted to charge a 25% restocking fee. Again the restocking fee just to return is the same price to just buy hardware from a competitor so that didn't make sense. I held onto the set, never opened the box, and waited for a bigger project worth this "extremely expensive hardware" We had just purchase a $400,000 property, built doors and for the first time opened the box. We were APPALLED to see we paid nearly $500 for UNFINISHED raw steel. I can't even use the handles because they are marked in plain sight huge "CHINA" this company brags about being made in USA but they use CHINA parts. My husband said he could have built this same exact kit for $40!! When reaching out to the owner he offered absolutely no help but bragged how he sells 1000's of these without complaints. Meanwhile I see the same set I ordered now selling on his website for less than 300. I feel like he is a crook who took our money, provided a low quality product, and doesn't have enough pride in his business to do the right thing despite multiple emails and attempts over 3 years to do the right thing. Very disappointed! Save your money and shop elsewhere. I'm a Realtor and real estate investor and have seen many similar products installed for a fraction of the price that are MUCH higher quality!

With two of these stores on my street equidistant from where I live I can't help but drive past…read morethem every time I'm out. Definitely closer and more convenient that the big box store. I was able to get everything on the list of stuff I needed. The people who work there were really helpful. I made keys, found furniture polish, hinges-- all kinds of obscure things in one place. No excuses now why I can't finish all those projects around the house!

Love this store, if I can't find what I need at one I'll run to the other in Harborcreek.. The…read morepeople are friendly and are always willing to help you out. I just wish they had more colors in chalk paint, so I can keep my projects going. But one thing I always know if I can't find it you can always find someone there show you where it at..

Great family owned hardware store to have right around the block. They have a little bit of…read moreeverything in there - from tools to light fixtures. Right when you walk in the door you feel like you're supporting a small business, not just another commercial store. Employees are supper friendly and knowledgeable and the prices to be comparable to larger stores. It's a great option to shop local. I highly recommend supporting this business!

An Erie institution. You can find almost anything here. Everyone is friendly. Great process.read more

Amazing staff! So helpful, kind and knowledgeable! What a great selection of brick & stone!read more

Terrible hours, I work till 5 so I'd never be able to get there; week mid hours just as ridiculous…read moreValue Home Center here I come! NEVER have an issue with hours there!

Top-notch customer service. My rental properties are not too far from this location so I buy a…read moredecent amount of items here when I'm on my way to a property or when I have my handyman there and we need to buy something. They tend to keep their workers long-term for the most part. I don't know them by name but the lady is really helpful as are the older guys who work there. I had an issue where I needed a screw for a deadbolt. The guy looked through their vast screw selection and even went in the back to look at the oddball screws and couldn't find it. So what'd they do? He seriously (after checking with the manager) busted a deadbolt package, grabbed one of the screws and gave it to me. Now that is customer service! I've also had issues where I showed them photos on my phone and they recommend a product or a specific sized piece of wood for a job. They're usually correct in their recommendations. I will do my best to come here more often to buy as their customer service and expertise is much better than the big-box stores.

They experienced a brown out and their registers went down. Wasted a half hour waiting being told…read morethey are coming up. Offered cash sales then couldn't provide receipt for a rebate. A frustrating experience.