Long Air Conditioning has been taking care of my air conditioning problems for over 30 years. It…read moreis a family owned company & they respond promptly, 24 hrs. a day. Their service reps are always extremely polite and clean up after themselves. I am elderly & live alone & it%'s great to know I can count on them.

Long AC and Mr. Norman have been servicing my Mom's AC for years. It went out late yesterday, and…read morebecause Mr. Norman (her favorite:)) could not get out until next week, they sent Daryl out first thing this morning to fix it..which he promptly did. They are professional, fair, and reliable. Would highly recommend.

Amazing Work and affordable, Edward was awesome!! I had originally made the appt. with Ashley as…read moreneeded our HVAC yearly maintenance performed, which She was a Rockstar as confirming my appt via email reply. Ed arrived today serviced the A/C system which was still working solid from last year and also informed my wife and I on some items that could be installed to prevent certain issues down the road, which was awesome because who wants a problem in the warmer months. Ed was very knowledgeable and His professionalism was great and this company will continue to have our business for the long haul. They treat you Right for sure, very personable about your concerns with your HVAC issue's. Honest and professionalism at its finest. Thank you again. I wish there were more stars to give !!!

These guys stand by their work and I appreciate that! My AC went out this past Friday. After doing…read moresome troubleshooting Saturday morning to see if it's a simple fix, I was unable to get it back working so I decided to give them a call. They did a service call later that day which revealed that the board on my furnace was bad and needed to be replaced. They put in a temporary fix which allowed one of my 2 thermostats to directly control the AC for the entire house until then. Monday roll around, they came out and replaced the board which took a few hours. After being told it was done, there was still no air coming out of the vents. I communicated my problem and the next day, the owner had another tech out investigating my issue which revealed a slightly different issue than what it was originally believed to be. They got it figured out and got my AC working. They also came back the following day just to further troubleshoot and make sure they had the issue fully resolved, then also fully explained to me what was the issue and the steps they took to resolve it. I felt like they took the effort to make sure my issue was resolved properly. I stand by any business that values customer service. I recommend these guys!

Great company and great service. Technician who came today did an excellent thorough job. Highly…read morerecommend them if you need AC work done

Quick to reply and completed the moving of a vent the next day…read moreWould recommend this company

I have been using Kahl's for several years, they have been efficient and timely. I always feel…read moreconfident that they are giving me great service. Special thanks to Dylan P., another great job!

Inconsiderate workers. Blocked trampled across yard and blocked neighbors driveway all day long…read more Never once showed any consideration or concern for the property of others. Rude and disrespectful behavior.

Trung was fantastic! My air-conditioning went out in the middle of the night. I left an email…read moremessage a little after 4 AM. He returned my email at 4:33 AM. He arrived at my home a little after 8 AM and had diagnose the problem within 20 minutes and walked me through what needed to be done. The repairs were completed within a few hours. His team was professional, courteous, and most importantly very clean. I would highly recommend KAC Express to anyone with air-conditioning issues. The pricing was also very competitive and fair.

We had three HVAC companies come out to give us bids for a new AC unit, and we ended up choosing…read moreKAC Express. I honestly couldn't be happier with our decision! Jack came out, looked everything over, and was here maybe 10 minutes. There was no sales pitch or pressure--just a straightforward quote for a Trane unit. We appreciated the honesty and simplicity. The very next day, the installation crew arrived and had everything completed in about six hours. Later that afternoon, while I was cooking dinner, Trung (the owner) called and said he was outside. He wanted to personally inspect the installation before the job was considered finished. He thoroughly checked the crew's work, and you just don't see that level of customer service anymore. To top it off, KAC Express was less expensive than the other two companies that gave us estimates. Great price, quality equipment, fast installation, and outstanding customer service. If I could give KAC Express 10 stars, I absolutely would! Highly recommend them.

Great service, fair prices and stays until the job is done.read more

Called and showed up on time but the technician kept asking to speak to my husband which I thought…read morewas extremely rude. He immediately wanted to sell us a $10,000 replacement unit. He ended up replacing almost $500 worth of equipment for no reason and after he left for an hour the unit stopped working again. I called and notified the company and they sent another worthless technician out who told me that I needed to buy another $500 part that they did not have in stock. He told me that he would call me the next day and let me know if they could replace the part. Meanwhile I'm sweating to death in 90° heat inside my house. They never called me back. Luckily I was a step ahead and didn't wait and called another company called Cool-It who saved the day and fixed my air-conditioning for me the very same day with the part that I needed! If you need your air-conditioning fixed do not call Reid's. Call Cool-It!!! https://www.coolithouston.com

These guys are great! It seems like our AC always dies on a Sunday, but that's okay, Fresh Tech is…read moreopen when no one else is. Thank God!

While the actual AC service seemed fine, how Fresh Tech AC management handles property damage and…read morecustomer service after the fact is completely unacceptable. During their service visit at our family home, the technicians damaged our carpet. I know accidents happen, so I tried to be as fair and reasonable as possible. I hired a specialist and explicitly asked them to quote the absolute minimum repair size using the exact same grade of carpet so I wasn't overcharging the company. Instead of doing the right thing and reimbursing us promptly, management dragged this out for over three weeks. I had to constantly follow up via calls and texts just to get an answer. When they finally agreed to pay, they insisted on sending the money via PayPal as a commercial transaction, which meant PayPal took out a transaction fee. They left me short of the actual repair cost and expected me to just absorb the fee for damage their technicians caused! I have now had to sent them a formal legal demand letter just to get the remaining $20 balance paid. It is exhausting to deal with a management team that refuses to take full accountability for their mistakes. If you hire them, take before-and-after photos of your home.

My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

Scott showed up on-time and explained what he was going to do, checked out my system, and offered…read moresuggestions for future maintenance. I'll definitely be using Air Woodlands going forward