I called 8:00AM and Steven showed up by noon. He was very professional and explained everything he…read moredid. He was very honest and had the AC cooling in around an hour and a half. I recommend this company to anyone who wants a fair price and quality service.

I asked for a HVAC system that is too large for my house. They told me it did not need the extra…read morehalf ton, but did not explain that it would cause the problems it has caused ( high humidity, insufficient sized ducting, short cycling of the heater in cold weather, etc. etc. etc.). Now, I have a system that will wear out prematurely and does a terrible job at maintaining a comfortable home. When I asked them to give me a reasonable accomodation on pricing for a replacement system they did not bother to do that, but they did offer to sell me a whole home dehumidifier to reduce the high humidity levels in my house caused by the wrong sized system they installed. I was a senior senior citizen when they sold me the oversized system. I am told that the AG's office in Austin would be very interested, but I do not want to cause them that kind of problem. So. I am just stuck it seems. Be careful. They will sell you what you ask for whether it is technically correct for your home or not. Service requested: They gave me what I asked for. Quality: I got the Amana brand. Value: Wrong system for my home. Where's the value in that ?

I know I just gave a 3 less than a month ago. But I have to say, aside from that one woman in the…read moreoffice, they really do deserve top notch ratings. Every service tech/installer/etc. that has come out has been beyond polite. They have apologized for the less than stellar CS I've received on the phone, and actually written down feedback from me regarding it. I recently had my entire system replaced. The whole process was so smooth. Wes was great at communicating the quote to me and answering all my questions. Jason came out to do measurements and discuss an additional vent in my main bedroom, and came up with the perfect plan. And the guys installing (Juan and Tony- I think I got that right) we're super polite and worked their butts off on the hottest day of the week with no complaints. They did a great job of being tidy too. My home, particularly my main bedroom, is cooling better than it has since the day I moved in. And honestly I couldn't be more pleased. Suppose I'll just have to hope for the nicer of the office gals when I call in for my twice a year check up.

My 85 yr old parents purchased an annual maintenance agreement from Hal Watson to have their A/C…read moresystem inspected twice/year. HW came, did something to their AC and said they needed a new condenser fan motor. $700.00. As soon as he left, their AC stopped working. Worked fine all year... the exact moment he left it no longer functioned. The odds are astronomical that the system suddenly broke the moment he left. HW maintains it was a coincidence and the motor was already failing. 100+ degrees and elderly people. $700. We called a relative who got the same part for $165 and put it in. We asked for a written inspection report and HW said "we don't do that". You decide for yourself if you want these guys in your home.

Amazing Work and affordable, Edward was awesome!! I had originally made the appt. with Ashley as…read moreneeded our HVAC yearly maintenance performed, which She was a Rockstar as confirming my appt via email reply. Ed arrived today serviced the A/C system which was still working solid from last year and also informed my wife and I on some items that could be installed to prevent certain issues down the road, which was awesome because who wants a problem in the warmer months. Ed was very knowledgeable and His professionalism was great and this company will continue to have our business for the long haul. They treat you Right for sure, very personable about your concerns with your HVAC issue's. Honest and professionalism at its finest. Thank you again. I wish there were more stars to give !!!

These guys stand by their work and I appreciate that! My AC went out this past Friday. After doing…read moresome troubleshooting Saturday morning to see if it's a simple fix, I was unable to get it back working so I decided to give them a call. They did a service call later that day which revealed that the board on my furnace was bad and needed to be replaced. They put in a temporary fix which allowed one of my 2 thermostats to directly control the AC for the entire house until then. Monday roll around, they came out and replaced the board which took a few hours. After being told it was done, there was still no air coming out of the vents. I communicated my problem and the next day, the owner had another tech out investigating my issue which revealed a slightly different issue than what it was originally believed to be. They got it figured out and got my AC working. They also came back the following day just to further troubleshoot and make sure they had the issue fully resolved, then also fully explained to me what was the issue and the steps they took to resolve it. I felt like they took the effort to make sure my issue was resolved properly. I stand by any business that values customer service. I recommend these guys!

Great service, fair prices and stays until the job is done.read more

Called and showed up on time but the technician kept asking to speak to my husband which I thought…read morewas extremely rude. He immediately wanted to sell us a $10,000 replacement unit. He ended up replacing almost $500 worth of equipment for no reason and after he left for an hour the unit stopped working again. I called and notified the company and they sent another worthless technician out who told me that I needed to buy another $500 part that they did not have in stock. He told me that he would call me the next day and let me know if they could replace the part. Meanwhile I'm sweating to death in 90° heat inside my house. They never called me back. Luckily I was a step ahead and didn't wait and called another company called Cool-It who saved the day and fixed my air-conditioning for me the very same day with the part that I needed! If you need your air-conditioning fixed do not call Reid's. Call Cool-It!!! https://www.coolithouston.com

Great company and great service. Technician who came today did an excellent thorough job. Highly…read morerecommend them if you need AC work done

Quick to reply and completed the moving of a vent the next day…read moreWould recommend this company

My AC quit cooling and I called Allied. They came to my home and repaired my AC in less then 1…read morehour. Service person was knowledgeable , polite and completed the work efficiently. I highly recommend this service to anyone looking for reliable support.

Our AC stopped and I called Allied AC & Heating and within 24 hours I had a new system running !…read moreExcelent workers and a a very good price!

Wonderful to work with, honest feedback, efficient, and budget conscious. Incredibly friendly staff…read morewho I've used for years now.

Head to service call this morning and though they didn't promise to come out same day to fix it,…read morethey did promise a zero fee quote. I had them come out with my fingers crossed and within five minutes, they were able to diagnose the issue. They made the replacement and were on their way within fifteen minutes and my house is already cooling down. I am thrilled, and this was a painless process!

Awesome! The ad says…read moreopen 24/7 and they mean it. Any shop can send someone out tomorrow. sure just take a number right? These guys fixed my ac at midnight! best deal ever! I called at 10pm on a thursday. Kyle got here quick, was professional, and clearly knew his job very well. What's more was genuinely glad to help me out of a jam. Making this call put me on hero status with my wife! Plus it saved me the expense and hassle of a hotel room! Broken ac is no joke. If your're living it right now, stop reading reviews and call these guys!

Fantastic service & quality Amana air conditioner/heating system. Call Charlie for a bid!read more