I've gone to 3 RE's in chicago in the past 5 years, and In Via was by far the best. I feel like an…read moreexpert here, so I will break it down. Care: Of all my options, they had the most compassionate and personal care, the staff and MD's were always very nice, attentive. They clearly laid out my options, which had the best chances, and made a personal plan for me. They were dissapointed for me when things didn't work. I always got a call from the doctor, not staff, with bad news, and frequently with good news too. I genuinely felt like Dr. Klipstien cared. Between the portal and phone calls she was easy to get a hold of. Medically they are right in step with the latest treatments/options. The stats are not great anywhere for inferitlity. The stats here are high average. I went to the RE with the best stats in illinois. He offered nothing different. All an RE can do is their best, and I felt like I got thier best every time we tried. Costs: They worked with my insurance, were up front about costs. Inferitlity treatment is expensive. Their charges are in line with the other RE's I went to. It would be amazing if you could only pay if it worked, but that is not how elective medical care works. They have to get money upfront, or people would never pay them. You don't go to your hairstylist and leave without paying. You can't have someone paint your house and own them thousands of dollars for months. Doctors have to charge money for thier services and they can't be your bank. All fertility clinics are like this. Apts: My only complaint was my home office (arlington heights) was not always open. They had some staffing issues during one of my cycles andI had to go to hoffman estates. I much prefered my smaller office, and it was closer to work. Otherwise I was happy with the early am apts, and it was always easy to move around apts. So- after 3 chicagoland RE's, 7 rounds of various treatments, I can say this is the one I'd reccomend in chicago. Smaller, more personal care, good communication and knowledge, nice electronic portal.

I encourage you to do your research on fertility clinics before joining a practice. Struggling to…read moreget pregnant is a hard path physically, mentally and emotionally and you need to be with the right practice for you. While the nurses with Invia were lovely, I felt like a number to the doctors. My questions felt like an annoyance and outside of them doing an initial test to determine why my husband and I could not get pregnant, they stopped trying to solve the problem after it did not work. It felt like they were throwing IUI and IVF at the wall to see if a pregnancy would stick with a vague diagnosis of "unexplained infertility". 30-50% of women who are labeled with "unexplained infertility" end of having endometriosis. Not once was this a possibility brought up by the several doctors I spoke and worked with. I encourage this to be a question asked to your doctors - do a biopsy to help with clarity on your situation. After heartbreaking years here and feeling stuck in the cycle of surgeries and attempts through IUI and IVF, I made the decision to switch practices. This was the best decision because within 3 months I was diagnosed with endo, had a surgery to fix the problem and am now pregnant with our first baby. Everyone's journey is different, but please do your research and trust your gut.

The Arlington Heights office is not functional. They don't have enough staff and frequently call…read moreto move appointments to one of their other offices the morning of. They also can't do most procedures at the AH location so you have to go to one of the other locations anyway. I get mixed information from receptionists/nurses and I haven't seen a doctor since my initial meeting (over 3 months ago). I would not recommend.

My husband and I tried to conceive for 3 years with no luck. I have PCOS and difficulty ovulating…read more I decided to get help from this fertility center. We tried the Clomid cycle with the Hcg injection and scheduled intercourse twice. We wanted to start with medications first. We worked with Dr. Catenacci and her team of nurses. Dr. Catenacci has great bedside manner, she's respectful and honest. I felt she always had my best interest in mind. I can say the same for the nurses. The nurses and secretary were always friendly and there to help. The first cycle I miscarried at around 6 weeks and the second was a successful pregnancy. We just welcomed our healthy little boy this past February. This is a great clinic, a bit hidden from the other places in Chicago, a gem. If you plan on going through fertility treatments just make sure you have a good support system ready, expect ups and downs. We will definitely be going back for our second child when we're ready.

If seeking IVF run far from this chain. We started here February 2024 while waiting to get into Dr…read moreMiller at a different clinic. Stayed for a few months did one egg retrieval, no blasts. Last apt was in May 2024. We just got a call and text for that to be paid.i asked for my medical records the summer of 2024. They changed portals and said they are waiting on IT because they could not access them. I should have access to my medical records. I called like every 2-3 weeks for months, instead because of their incompetence I had to pay to get all those tests done at the new clinic. While waiting for the anesthesiologist to finish getting me prepped at egg retrieval, the doctor was talking about dating life and how he won't date guys he meets at the gym. I felt that was not super professional to be talking about in front of patients. They would not let my husband in the back waiting recovery area, when I requested him to come back as they were giving me discharge instructions and I still feel drugged up. Best part was he came out to see our car got towed (Chicago location). I'm due in a few weeks thanks to Charles Miller. Go see him! Do not give this place a cent!

I would give zero stars if I could. This place gives you the…read morerun around. They are all attentive for your first few appointments then when you have billing questions no one can ever respond to portal messages or when you call they never call back. Each financial person tells you something different and that services are approved and covered then they hit you with a huge bill. The nurses have attitude with you and never respond either or explain the process in depth so the patient understands. This is not an easy thing to go through and not having support and explanation from my provider or his team makes this much harder. I would not recommend this place. They only care about the money not the patient or service. Be VERY cautious here. They are clearly money hungry. They say things are approved and covered through win fertility. I asked to be told upfront what my cost will be and it was always "oh yeah it's covered through win" to get hit with a huge bill after you do treatment. Then you call win fertility and they say that's not true and it was covered. Either someone in billing doesn't know what they are doing or they are scammers. It's also not right that I'm seeking fertility for same sex marriage not infertility yet they code everything as if I'm infertile which leads to me not having coverage at all with my insurance. This place is not upfront with their costs or treatment plans. Every time I ask a question it's "set up an another consult" even if I had one the month before and then get billed for no fertility coverage with my insurance to ask a simple question. This place is very back and forth with you. They either don't answer you back or when they do they don't explain anything and close out the conversation so you can't even write back. I'm very sad I chose to start my journey here and I'm even more sad that I referred 2 friends there which are now having the same issues. Needless to say, I have now switched practices and it's interesting even with it being a new year I owe ZERO to them yet 6 months now I'm starting to get bills from Kindbody. The way they bill is unethical. Their financial navigators know NOTHING. Unless you have over 10k to throw away steer clear of this place!

My husband and I went for IUI and insemination. The nurse…read moreYasuko and Dr. Deutch are and amazing team! Great people, friendly, knowledgeable and easy to talk to about everything. 10/10 would recommend them to anyone looking for any help with trying to get pregnant!

From the owner: Advanced Reproductive Center's Arlington Heights facility is the place you can trust as your go-to…read moreinfertility clinic in Arlington Heights, IL. By offering a range of affordable and effective fertility treatments, we can help make your dreams of a family a reality. We strive to provide our patients with customized treatment through compassionate care.

I would give Dr.Jabamoni more stars if I could...not only is she amazing but so is her staff...she…read moremakes u a priority and the staff makes you feel at home! I was referred to her by my primary doctor after having fertility issues and because of her I have my daughter and will hopefully be going through another treatment with her next year! I believe with fertility issues it's very important to get genetic testing. I'm so upset to see her have any bad reviews because my family and I are so grateful for her and all the staff there. I've never felt more welcome at a doctors office in my life, makes it much easier especially when your going through a hard time. On a side note...they remodeled on the office and it looks amazing!

I've never been to such a great Gyne. She's so thorough and really is so strong, smart and keeps it…read morereal. You can ask her any question and she will answer you straight out. Almost like an aunt, or family member. Always straightforward with her answers. Her staff is great and tip top. I used to live in Schaumburg and found her website and her personality to be the best gyne doctor for me. Now I live in Chicago, but I still drive out there for my appointments. I feel very well taken care of there. She's also an infertility specialist and gyne-endocrinologist.

Dr Orhan is the best OB ever. I wouldn't go to no one else but her. The staff are very nice, and…read morehelpful always. They are a great team.

I went with problem and my test results came after 14 days. Someone didn't do the job . They sent…read morethe results 9 days after they got it . They told me the results will be available in 3 days. I had to go to a different provider and on top of that I got complications. If you want to get the help you pay go elsewhere. Very disappointed.

The staffs are friendly here and check in is easy. I like the fact that they have many locations…read moreand time available for you to go get your labs making things convenient. I've seen Dr Rodgers and was able to get pregnant and have my first child which is great. However, I'm not sure is it because she is seeing many patients and on social media like tik tok but she does not seem to have a great memory. Every time I come in to see her she doesn't remember things that I told her the last visit and I think she almost gave me the wrong treatment plan once. Also, she doesn't seem interpersonal and or have much empathy because I got pregnant with twins but lost one and she seemed to just pretty much brush it off even though I was pretty devastated. Another thing is that I've developed hypertension and hypothyroidism from the treatment but she doesn't seem concern and just tell me to follow up with my primary care doctor for my blood pressure. I also get a lot of side effects like nausea and vomit from one cycle too and she didn't even seem to care when I've brought it up. Her office visits always seem so brief and I don't understand half the time what she told me because she talked too fast for me to understand and not really explaining the whole process for me. I feel like she thinks that I know how Ivf works and this isn't my first time but it was and I was so clueless. I just wish that she and the nurses would summarize the whole process for me in the beginning and go over step by step the process so I can get a good understanding. A lot of times I would have to google the answers to my questions l and research the treatment. If I'm going back to get another child, I'll probably try a diff doctor.

Dr. Rodgers uncovered a host of fertility issues I didn't even know I was dealing with. I'd seen…read moreanother fertility doctor prior to Dr. Rodgers and didn't get anywhere. Dr. Rodgers is extremely knowledgeable and thorough. She knows the latest research, and ran all the necessary tests to get to the bottom of my infertility. She had great recommendations for which medications would make me feel best. Because of that, I felt really good throughout my treatments, which is almost unheard of. While fertility treatments aren't fun, due to frequency of appointments and volume of patients, I always felt like I was in good hands with Dr. Rodgers. Thanks to her, I finally got pregnant after years of trying. I will definitely be going back to Dr. Rodgers if I want to have another baby in the future!

Dr. Jacobs is an incredibly kind and competent doctor. When you're dealing with infertility, it is…read moreso unbelievably challenging to find a doctor who is very skilled in their field, but who will also connect with you on a human level. He answered my emails throughout all of my treatments and when I had difficulties, he reached out to talk with me and check in to see how I was doing. Dr. Jacobs helped us get pregnant a second time through some very difficult challenges and I would absolutely recommend him to anyone who is looking for a fertility doctor who will really hold their hand in this process.

We went to FCI for Frozen Embryo transfer. The overall process with FCI is not satisfactory. We don…read morenot have confidence from beginning because of following reasons. 1. Dr Jacobs is good experience and knowledgeable, but he is busy and you will not get appointment dates quickly. 2. All ultrasounds during the process done by Nurse, none by Dr Jacobs. 3. Recommended to go for ERA because we have filed IVF in past. But no success. Too much of medication and money especially for Patches 4. I don't see any clarification on medication and checking with insurance on medication. I spend too much money 5. Nurses are OK, i didn't felt great. 6. I think they didn't test after we transferred embryos from other centers My previous treatments are in different center in CA, doctor took care from end to end process. We have one success and one failure, but we felt confidence there but not in FCI May be if we start fresh embryos the treatment might be different in FCI. In overall we don't have good experience in FCI with Frozen embryo transfer. I will not recommend FCI if you doing frozen embryo transfer. I went after seeing all 5 star reviews, may be given by who have success in the process Thanks, Rama

This was one of the worst medical experiences of my life. The only positive part of this practice…read moreis the nurse practitioner, who is truly wonderful. If she could have delivered my baby, I would have stayed. Unfortunately, that wasn't an option. I found this private practice after seeing someone say, "I trust Dr. Gandhi with my life." My experience could not have been more different. I began care here during my first pregnancy and felt supported during the first 12 weeks with the nurse practitioner. Once I transitioned to Dr. Gandhi, everything changed. Nine times out of ten I was the only patient in the office. Despite that, every appointment felt extremely rushed and chaotic. She would speak so fast while reviewing my chart it felt like listening to an auctioneer. I assumed she was overbooked, but the office was almost always empty. She would walk in saying "hi hi let me find my brain," rush through my medication list, and incorrectly say I wasn't taking medications that were clearly documented. When I corrected her, she admitted she skipped over them because she was moving too fast. That alone is very concerning for an OB. Her language was also extremely unprofessional. At nearly every appointment she used words like "f***," "s***," and "a**." At one visit I counted at least five times. She even said, "If you don't give a f***, I don't give a f***." I have never heard a physician speak this way to a pregnant patient. It was shocking and inappropriate. Things escalated when I became very sick and was hospitalized during pregnancy. I called her emergency line to confirm if ER-prescribed medication was safe. Her response was, "Listen to them, they know better than I do." She said she would review my paperwork and call me back within the hour. She never called. The next day she barely remembered the conversation and dismissed how sick I had been. I told her I needed the medication and would manage my blood sugars. She acknowledged it would raise them. I later submitted my glucose log clearly showing the medication caused elevated readings, and I still received a Walgreens alert that insulin had been prescribed with no call or discussion. The nurse practitioner later called saying my sugars were "so high" I needed insulin immediately. I explained everything. It became clear Dr. Gandhi had not documented anything from our emergency call and had not informed the team. They were about to start insulin based on incorrect, medication-induced readings. I could hear her in the background say, "Oh yeah that's right, tell her to hold off on the insulin then." There was no documentation, no follow-up, and at my next visit she didn't even ask how I was doing after being hospitalized. At another appointment I had to ask when my next ultrasound was, because nothing had been scheduled after my 20-week anatomy scan with a high-risk specialist. Referrals had not been sent. Had I not asked, I would have had nothing scheduled. She blamed the hospital, then moved ultrasounds in-house, but later still asked when my next high-risk ultrasound was despite making that change. It was disorganized and stressful. If you don't bring questions, appointments consist of weight, belly measurement, rushing through meds, and "any questions?" with no guidance or preparation for what's ahead. She met my husband multiple times, yet later said, "Nice to meet you, we haven't met before." We also declined the Tdap vaccine at 26 weeks, which was documented, yet at 28 weeks she came in saying, "The girls will give you your TDAP," without checking notes. The nurses were confused and already had a declination form ready. When I messaged her saying I felt rushed and anxious due to lack of preparation, she responded in all caps: "IM SORRY YOU FELT RUSHED. I ASK STUPID QUESTIONS OVER AND OVER OFTEN REPEATING MYSELF." None of my concerns were addressed. I transferred care immediately. My first appointment with a new OB was completely different. I left informed, calm, and supported. My new office also found missing and incomplete documentation throughout my records. Additional concerns include the ultrasound technician never introducing herself or communicating, and poor blood draw experiences where blood was spilled. This is now the second time I have left a review, as my previous reviews appear to have been deleted or hidden by the practice. That alone is very concerning when trying to share honest patient experiences. This practice caused unnecessary stress and anxiety during a vulnerable time in my pregnancy. Between rushed visits, lack of communication, unprofessional behavior, missed referrals, poor documentation, and safety concerns with medication management, I cannot recommend this office. The difference after transferring care was immediate.

From the owner: Empowering women through personalized care. We are an All Female staff providing care for women of…read moreall ages. Educating women about their health and wellness specific to their needs. PCOS/infertility evaluation, Menopausal management/osteoporosis counseling, Medical & Surgical treatment of heavy menstrual periods/endometriosis and fibroids, low and high risk pregnancies, abnormal pap smear evaluation and colposcopy, Preconceptual/fetal and hereditary cancer genetic screening, Minimally invasive surgeries including hysterectomy. We offer in-office ultrasound, fetal monitoring, as well as in-office laboratory blood draws.

My experience with Invia Fertility has been extremely disappointing and heartbreaking. I often felt…read morelike I was a number and a source of revenue rather than a patient going through one of the most emotional and difficult experiences of my life. The communication and patient care were very poor. I frequently had to explain my history and what I needed in almost every message, and I often had to follow up multiple times just to get a response. The nurses also frequently appeared unhappy or frustrated, which made an already stressful experience even more difficult. Blood draws were often unnecessarily painful, and I had multiple negative experiences with different nurses. The most devastating issue involved my husband's frozen sperm. My husband previously had testicular cancer, and the sperm samples stored at the clinic represented the only sperm we had available. Despite this extremely important information being in our medical history, all of his stored sperm samples were used without us being properly informed. We now have no sperm remaining. This is something we can never get back, and the fact that we were not adequately informed and that our file apparently was not properly reviewed is incredibly difficult to accept. We retrieved 18 eggs and used 7 of my husband's sperm samples and ultimately ended up with only one embryo. We paid for PGT testing. The result came back stating that no DNA was detected. After the embryo transfer, I unfortunately suffered a miscarriage. To determine whether the embryo had a chromosomal abnormality, we needed genetic testing on the sample collected after the miscarriage. This became another extremely frustrating experience. The order for the genetic testing was apparently never properly sent to the laboratory/clinic. My sample was stored for weeks without the testing being completed, and I had to repeatedly follow up with the clinic and with Dr. Karande to find out what was happening. I contacted them several times trying to get answers, while feeling like I was once again having to fight to get someone to take care of something that should have been handled properly from the beginning. Almost two months later, we finally received the results. The results showed Trisomy 15. This was devastating. We were originally told that the PGT result was "no DNA detected," and yet we ultimately learned through testing of the miscarriage tissue that the embryo had Trisomy 15. Had the appropriate genetic testing been properly completed in the first place, we could have had important information about the embryo before proceeding. Patients deserve careful attention to their medical history, clear communication, transparency about what is happening with their eggs, sperm, embryos, and testing, accurate testing, and compassionate follow-up. Based on my experience, I would strongly encourage anyone considering fertility treatment to do extensive research and consider other clinics before choosing Invia Fertility. If I could go back and make the decision again, I would choose another clinic. I wish I had known then what I know now.

Had such a great experience here! I was having trouble getting a specific test done at my regular…read moregyno office and Invia was my saving grace. I would have been on a waiting list until May-which would have extremely disrupted my plans. Denise went ABOVE and beyond to help me. She was able to help me get into a doctor for testing asap and called around to help schedule even when they were full to capacity with patients. Of all my years and those of practices I have been to-I have never felt so helped and appreciated. She not only was helpful but so accompdating and empathetic. I literally love her and am so thankful for her going the extra mile. I went into the office had my exam. All the doctors, nurses and staff were amazing. It is a far drive from my house but was worth every minute of the commute. So happy with them and would recommend to anyone looking for anythoe of fertility care. They offer a wide array of services. Thank you again Invia and an even bigger thank you to Denise! (p.s. She was so humble and said she was just doing her job but she deserves a raise! I love her!)