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Fetch! Pet Care

1.0 (1 review)
Closed • 10:00 am - 4:00 pm

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15 years ago

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Marjorie L.

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Country Club Pet Resort - Their post of his coat when I originally dropped him off - showing they damaged it and performed unwanted grooming

Country Club Pet Resort

(21 reviews)

My dogs love it here. I was a little nervous when I found it but they are so great and great to my…read morebabies. They are so much better than wag resort.

I had a very disappointing experience and unfortunately cannot recommend this facility…read more After my dog stayed for four nights, he came home with clear shave/scissor marks on his back and hind legs. I did not ask or pay for any grooming services. I was given conflicting explanations from staff - one stating he got caught under a gate, and another suggesting rough play with another dog. This inconsistency and lack of ownership has left me feeling confused and concerned about the level of supervision and transparency. I was also made aware of a hazardous area in the small-dog play space, which had not been addressed. While I did receive a partial refund for Monday's daycare, the situation remains unresolved. I have not received the refund for his bath as promised by the owner, and there was an additional $18 charge posted to a different card on file without explanation. I followed up via email and have not received a response for several days. Overall, the lack of clear communication, accountability, and follow-through has been frustrating. I trusted that my dog would be safe and well cared for, and this experience did not meet those expectations. I have included photos. Including images that they posted themselves to their Facebook on Saturday - then what is coat looked like directly after picking him up.

Fetch! Pet Care - dogwalkers - Updated May 2026

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