I had an experience where I forgot to pay my bill, and with all of the crazy things going on in my…read morelife, they handled it in a way that allowed me to keep my insurance coverage without lapses, it had a lot to do with me being a loyal Allstate customer since 2009, however, other places probably wouldn't have done what Tod's team of professionals did. A++

I am writing to rate this agent as the best agent in insurance ever! I met Mr Clore when I first…read moremoved to Indiana 17 years ago. Since then, he has handled my renters Ins, auto, home owners, back to renters, and so on. Every year on my birthday he would call and check to make sure I didn't make any new purchases that needed coverage, and to see how my year was going. I truly appreciated that he stood true to the company namesake, and treated me like family. Every time I had a fender bender his first question was Are you Ok? There were times I had forgotten to write my check out. He would call me and ask me if everything was ok. He never just let it lapse on me. He took it upon himself to make sure I was covered. He is the reason that I stayed with American Family all of those years. When I recently moved to Tampa, Mr Clore informed me that American Family does not service Florida. I was very disappointed that I had to leave the group. American Family May not be the cheapest insurance, but Mr Clore is the best agent. He is why I stayed for so long! Thank you for all your hard work over the years Mr Clore.

When our State Farm rep of 15 years retired, I wondered who would take their place. Libunao State…read moreFarm was assigned to us, and they alway take care of us. They go above and beyond, and their staff are always so warm, welcoming, and genuine. I truly recommend them for all of your insurance needs!!

Worked with Gabe switching over our house and autos, he made it an easy process and saved us a…read moregreat amount! He answered all our questions quickly and professionally.

would never recommend. went to them and they did not file taxes on time and when asked said they…read morewere waiting for us to pay them. we dropped them off and were never told that we needed to pay anything at that time. we're never contacted any way to let us know. a simple phone or call or even telling us when we were there in person would have been a great idea. do not use them. they will let your taxes sit for months

Have been going to this particular office for a few years. Always quick and helpful, friendly from…read morethe receptionist to all my tax return preparer. Highly recommend them.

I would absolutely recommend (and have!) Patrick as an excellent insurance agent. Insurance is one…read moreof those things that you don't really think about until you need it, but when you need it, you want to make sure that your agent is knowledgeable, dependable and has your back. When my husband got rear ended on I-69 on his way to work one morning, Patrick immediately sprang into action, ensuring that we did not have to pay a cent, had all our questions answered and were taken care of from start to finish. That is something that is worth way, way more than any monthly premium could pay. In addition, Patrick and his team are always available when we have questions regarding our bill, and are quick to show appreciation to us for being loyal customers. As I mentioned above, would absolutely recommend Patrick and his team to anyone who is looking for a new agent. You won't be disappointed!

I've gone to Patrick for all of my insurance needs for the past 5 years. He has always been…read morediligent with advising me on the right coverage for my needs. Whenever I have a question about coverage or a new item I need to insure, he's always willing to take the time to discuss my options and provide insight, in language I understand, into what all areas of my insurance cover. As a business owner I most certainly appreciated knowing upfront what each cost went towards covering my safety and the safety of my employees. Whether it's personal insurance like my home or car or business insurance, I know I have a trusted partner in making sure they're safe.

Great group of people, taking care of your home and automobile insurance! I've not had one bad…read moreexperience with this company.

I was insured through this company for years. Everything was seemingly fine until I actually needed…read moreassistance. I faced a serious lack of communication when needed. Ultimately the Indiana Department of Insurance and the Indiana Attorney General were able to rectify things for me. Erie's 'agent autonomous' model makes it incredibly difficult to rectify simple errors that have large scale implications to policy holders. The once clearly advantageous broker model has now been tainted with high agent commissions for pushing Erie products. This is why the rates are so low.

I hated insurance!!! Never could really wrap my head around the details. Laura, took the time to…read moreexplain the deductible details and how that not only affects premiums but how carriers view "me" as a client. As she explained "why should a carrier invest in me if I'm not showing responsibility"

Michelle was great at helping me understand my best option for a Medicare plan.Being a former…read moreIndiana resident but now living in Florida she even knew the plans available here. Thanks Michelle!

After moving from AZ to Indiana, needed assistance with insurance. I was highly impressed with the…read moreattentiveness and the willingness to assist and guide a newcomer. Michelle had suggestions and options that fit my needs completely. Highly recommended