Agency has poor communication, follow-up, & is unprofessional. You have to call/email numerous…read moretimes to get a response. It was absolutely necessary to check the policy because it is common to find errors. When pointed out mistakes they blame you for making changes to correct their mistake. Learned more about options at Erie from other places that was never shared by Obsborn over the years.

Please be careful with this agency. Pretty sure those that have written reviews are relatives…read more Read the actual policy.... NOT THE DECLARATION PAGE. Chris Osborne is good. His wife,... not at all. She's not a good fish is the fish bowl

Cory is extremely competent about my insurance needs and potential solutions, and very responsive…read moreto my questions and concerns. He has been consistently helpful since my previous agent retired. I would highly recommend to my family and friends.

Shook State Farm is very amazing! They really helped me with my insurance needs! Reach out for help!read more

Had car troubles just as I was heading out for a commute to work. The service tech explained the…read moreETA was 9:15am but insured that they would try their best to get there earlier. Sure enough, the tech arrived at 9am. Not only was the tech prompt, she was very knowledgeable! GIRL POWER

I received EXCELLENT service from AAA. This was my first use and just received membership for…read moreChristmas. From the woman who took the initial call info over the phone to the service man who showed up - this was an unbelievably smooth transition out of a bad situation. (Run 5291 AAA) The first employee contact was a calming, patient woman who asked more than once if I was at a safe place. She walked me through the process and I could feel myself calming. Brian (emp #37 on business card) called 3 times keeping me updated on his arrival. Absolutely what I needed. He was pleasant, friendly, polite, quick and educated me on use of spare tire (courtesy of chuck hole Meridian St Indy Northside). He even checked the pressure on my remaining 3 tires and adjusted accordingly. He was my hero!

Todd Butler made the process of changing insurance companies a breeze! Very helpful, easy to…read moretransition information and saved us money!

Karla was amazing - she's a great communicator and turned around my application to insure a new car…read morewithin a day. Highly recommend this State Farm office!

Teresa's office made my move to from California to Indiana so much more enjoyable. As we all know,…read moremoving is no fun. So much to do and take care of, but Karla was tremendous in helping me get renter's and auto insurance. She helped facilitate transferring my coverage from California and was very responsive during the entire process. THANK YOU Karla!

I would definitely recommend PRM for all your insurance needs. Steve was able to double my coverage…read moreand still save me money. They are polite, responsive, and always willing to answer my questions. Plus, they're a local father/son business, which I find very appealing in today's world of massive, multinational corporations. They give free quotes too, so just call them! Maybe they'll save you some money too.

Steve is one of the most genuine people I know! Professional and knowledgeable? Sure, but he goes…read moreway beyond that for his customers and prospects. I would recommend him to anyone as I know they will be well taken care of!

The staff are extremely helpful. Christy went far above and beyong to work on solving my problem…read morewith Liberty Mutual.

Terrible. Emailed to my request saying they only focus on bundles with home and auto. Not one or…read morethe other. First red flag. I didn't get a response after writing back that I'm only shopping home insurance. Second red flag. Maybe they're doing quite well and only focus on those particular households that are looking for both. One would think it's a copy/paste response with an obvious error because the agent wrote something I didn't provide...that my daughter "may be moving out of state". She's quite young, my wife and our marriage are both solid, I'm not going to ship her off to a random state 1,000 miles away....that response was very weird. THIRD RED FLAG! At the end of the email they asked to provide a review, so here it is.