We are living in unprecedented times in uncharted waters! If you have a small business I'm sure you've been impacted in someway financially. Who hasn't been during this time? I have good news for you though, if you are a small business or an independent contractor, etc., You can get an SBA loan from this company. They are motivated to assist you in anyway they can! They are growing so quickly because they are so successful! I stopped by the new office and it's huge! Its over 11,000 square-foot! It's done so well! I love their inspirational artwork on the wall! (Check it out my pictures)! All I have to say is these guys are professional and 100% legit! If you need anything, I'm sure they can handle whatever any of your needs may be! Reach out and see how the can help you out! Here is the link to their site. http://fprscorp.com More pics to come... read more

Fidelity Pandemic Relief Services - Financial Advising Near Me - Santa Ana, California

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Billed my account. Never heard of them. Was told they were Fidelity Investments in Boston. That was not true. Had to fight the charges over a grand. Scammers? Seems like they are. read more

SCAM SCAM SCAM They called me and told me I was approved for a PPP loan. I told the that's impossible because that's over now. There is another loan I'm trying to get but I don't qualify for due to my address. The rep there then told me .. psst no problem.. he than asked me 5 questions and said... ohh no problem your account manager will take care of it... trust me. So I paid and waited almost 1month and finally I called the first gentelman I spoke to as I had his cell phone. He said the account manager already emailed me and she got me approved. So i opened the new email and she's telling me to just fill this out and don't worry about it ... that i'm approved. Also she say's : "if you want i'll just fill it out for you if you want tomorrow, I fill out most applications (highly illegal). I asked her if my address was going to be a factor as I expressed from the 1 initial call and she said NO.. your approved. OK, so i filled it out and then DECLINED due to address,. I emailed , called, texted, everything and nobody will return my money, calls, texts, nothing. You guys are not just stealing from people your stealing from people that are in financial trouble, that are literally broke or run down due to covid. And to fill out the applications for people is illegal. Whats even more illegal is to take a payment upfront before services are rendered (unless your an attorney) and you are clearly not. Many law being broken here... My next review is going to the dept of justice..... they are literally going to mess you up. Geoff P. read more

This company contacted me about the PPE and a bunch of grant programs, they helped me get the PPE loan and several grants for a little fee and did all the work. I sent them my documents and power of attorney to do it all for me since I'm very busy running my business and I couldn't be happier with them, such a easy process and go me so much free money. What else can you ask for? Please call them for all pandemic related services! read more

Don't waste your money. Fraudulent company. I paid for help with receiving grants they reached out to me one time with a grant template for something I had already researched and done on my own. Since then nothing .... Absolutely nothing. Crickets... my expectation based on what they said was that they would research grants and continually send info on grants that I would qualify for .. It's such a shame that a company would take your hard earn money and not deliver... shame on you ... read more

I thought that this company was going to provide me with a much needed service. And what I got was nothing for the money I paid them. I have called them repeatedly an left messages and emails too. Can't believe how companies of this nature are hustling business owners. Shame on you! read more

Ah heck no!! $500 charge to see if you might get ppp? Just google it and do it for free. Maybe if the phone sales here acted like halfway decent people instead of cocky hard-sell jerks that try to make you feel like an idiot for asking a question. That should be a red flag (if you are reading this). And I'm sure the reviews here that sound like a sales pitch from ladies with one yelp review are fake. Run, run, run away fast, or get your money back. Free PPP filing can be done at places like this http://ssqt.co/mzjdUJS this company will submit your application easily to multiple banks, for FREE - there is no fee you have to pay for PPP applications. read more

This company is a fraud as defined by the SBA oversight committee. For this reason I stopped working with them. First, they charge a $300 to $400 "membership" fee to find grants and other programs that you are eligible for, all of which are available on the SBA website. Second, they have a minimum $500 fee for each and every funding they obtain. In my case, the SBA loan amounted to $4,400 roughly according to the correspondence they have from the lender, which means I would be paying $500 at minimum (with the discretionary ability to go as high as $2,495, arbitrarily, this is spelled out in their service agreement). which means I would be looking at a MINIMUM 11.36% fee IN ADDITION to the $299 fee they charged for membership, just to get this PPP loan. The SBA lays out criteria for loan fees here; https://www.sba.gov/sites/default/files/2020-03/SA2001.pdf The SBA lays out a limitation of a 3% fee for loans up to $50K, these guys are charging almost 4x as much NOT FACTORING in the subscription fee of $300. This operation is clearly a scam, the PPP loan process only takes 15 minutes yet they are charging enormous amounts of money for basically services that can either be obtain for a fraction of the price, or are easily accessibly and executable by the average citizen. read more

Fidelity Pandemic Relief Services - Financial Advising Near Me - Santa Ana, California

11/30 FPRS discovered they hadn't had me sign a supposed back end service agreement for an additional $600 I supposedly owe on top of the $399 I paid. They accused me of taking the money I had to harass them to perform their job I paid them for to get and not paying. Funny how toxic people always accuse you of what THEY do. They didn't return my calls for months and now that they want more money I get 3 emails and 2 calls within an hour. I got threatened to get taken to collections. I was told to shut up. I was told my account would be put on hold and I won't get the magical $10,000 that's suddenly coming if I don't sign this new agreement for $600. SCAM RUN TOXIC I am reporting to BBB. BBB NOT ACCREDITED rating B. read more

Fidelity Pandemic Relief Services - Financial Advising Near Me - Santa Ana, California

This company charged my account for 269.04. I never contacted, hAve been contacted by this company or gave permission to charge my account. I can find no information bout them. I have been the phone for 1 hr and 40 minutes and keep getting music then am told I am number 20 in line then the next time a voice comes on I am 10 in line then I am 20 in line. FB post are from 2021. My next call will be to legal. , read more

I absolutely loved doing business with Fidelity Pandemic Relief Services! I have a business doing online retail which has really suffered during these weird times. Thankfully Fidelity Pandemic Relief Services helped me get funded and I'm so happy! This pandemic has been such a rollercoaster of emotions and it was so nice to receive good news for once. Thank you Fidelity!!! read more

We heard of this company from another small business in our area and wasted no time signing on for their help in finding grants. Some time goes by and we're told by the same person to avoid this company because they are a scam. I emailed my account person because I had not heard from her since the initial payment to them. She wasn't responding so I call their number and explain that I'm now worried. The woman on the phone didn't even seem surprised. Spoke to Omar and he let me know my original account manager no longer worked for the company. I ask him if we can have just a little more communication so I'm not left in the dark. A quick email once a week to let me know there aren't any grants for me would suffice. Weeks go by and I'm not hearing from Omar. I send an email to someone named Shannon, not sure what she does, but I'm concerned and want my $400 back. Omar calls me with the same story about my original account manager no longer working there. He completely forgot that he already spoke to me! I tell him I want a refund or I will be taking this to my bank. He says he doesn't understand why I don't want them to at least try getting me some money but he'll have someone call me who will only try to persuade me to stay. Strange customer service, but whatever. Get a call from a woman telling me a Clark County grant opened which sounds strange because I'm not located in Clark County but sure let's give it a try. I look into the eligibility for this county grant and sure enough, businesses located in Las Vegas (me) are not eligible. I email my new account manager, Kiana, that I am not eligible for this grant because I am not located in Clark County. She thinks we can work around this by using my home address but I don't live in Clark County, I live the City of Las Vegas. She responds with, "We've been in contact with this program and they stated that anybody in Las Vegas is eligible. We will be moving forward with the application." I had to send her the direct link to the county's website and two screenshots where Clark County specifically says businesses located in Las Vegas are not eligible for this grant. I ask for just a little communication and they tell me they have so many clients that they cannot possibly email we with updates. Omar will tell you he will do something but does not follow through or even remember speaking with you. The day I email Shannon asking for a refund they all of a sudden have an open grant that I'm eligible for, but that's just another one of their lies. Kiana keeps emailing me to press for more information from me so she can process this application and is not listening when I tell her I will not apply for something that I am not eligible for. They are a scam. Do not give them your information or any money! read more

Fidelity Pandemic Relief Services - Financial Advising Near Me - Santa Ana, California

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Because I started my company in January of 2020, I was told that I would not be eligible for any of the SBA programs. It would have been nice for them to tell me before I got started. Today, I cancelled my account after a year of no success. It only took me 5 calls and 3 emails to cancel. I am told I still need to have my cancellation approved by a vice president at the company. The VP got right back to me and after reviewing my case and there being so little that was done, he elected to refund my initial payment. A failure, but you get points for good sense and good business. read more

Not at all impressed. I give them all my personal information and have heard nothing back from them Unless I make an inquiry 1st. Then they tell me that they need something which I would assume A reputable company that is really trying to help their clients would take the initiative. I have not received Grant approval or denial After 4 months. read more

I payed this company a few years ago during the pandemic to help our church with financial problems and grants located. They got our money for services and we never received a call or heard back from them and this been about 3 and half years ago. read more

This is a total farce...these guys are a bunch thief's. I paid in April of 2021 for them to process my paperwork and haven't heard back since. For all I know they pocketed the money if anything was ever actually in processed. Sad excuse for human beings...no wonder the world is how it is, the greed and dishonesty is sad. read more

Very seldom do I trust anyone that cold calls me about any subject, especially money or taxes, but I took a chance and listened to what the gentleman had to say about getting a SBA loan because of the Covid-19 virus. The process was extremely fast and well organized. they informed me ahead of time exactly what information I would need, and the timeline. My rep stepped me thru the entire process, letting me know what and when to expect a reply and how long it would take to be approved and get funded. The entire process took less that 10 days. Very please with the customer service. read more

This company is a SCAM, They charged me $500 on 3/31/21 to help me with the PUA Application and a bunch of grant programs, and they never responded. I never received a dollar, and unfortunately is too late to request a refund through my bank. Lorenzo Oliver - I trusted you! Jessica Cholewinski - Kristin Bell Cecilia Reyes Alexandra Mansfield I am still waiting for your call! read more

They will call you every day until you pay for the subscription. Once you paid the game will change, you will have to call them to make them do their job. I recommended them to a friend and my brother and they did the same to them. They just got their money and they didn't show up again. read more

I asked the question at the very beginning of the cold call what is my up front cost. I was told nothing and if I got nothing from their services I wouldn't pay anything. Then in the middle of the conversation I had to put a card on file for a $495 fee to even talk with someone other then the person that called me. Why did it go from nothing up front to $495? I am hurting financially and don't have that much right now due to paying what I can to bills. To me this is another company that is trying to take from hurting businesses. If you have money then they will help. If you don't sorry have a nice day. I would NOT have an issue if they took from the loans or grants that you did get. read more

This is a total scam. I applied in 5-5-2021 and never received any help. Every time I call no one ever calls me back or no longer is there or line is disconnected. the 1-844-242-0040 never picks up!!! I want my money back!!! No rating because they took my money and never helped me . So, I failed in my business. I lost hope. read more

Normally, when I get a call offering financial help I immediately discount it as a scam. This year has been one of the most challenging ones I've ever seen and left me more open to taking a chance. The information was solid and the representative was extremely helpful in answering questions. They found and helped me secure actual financial assistance that my business desperately needed. Our doors are still open with Fidelity's help, thank you! read more

Total Scam. Do Not Give them your money. They spent months working on my file that I had to pay $450 to open. Then they came back and sked for more money before they would give me my settlement. $1,150.00 more. I refused to give them more money and told them to close my file. They came back and said that my file was complete and that they would still deposit $15,000.00 into my account at no charge to me. Never received a dime. Do Not Give Them Any Money!!!! read more

As a struggling business during this time I was taken for a ride. The ppe program was not offered for sole proprietors. This company told me the laws had changed and I was entitled to the ppe. For a fee of $299. 4 weeks later. They said I had been approved for $22000. Then they wanted an $1800 processing fee. I asked for some documentation that said it was approved. They sent me a payment release form only. I called again, they said they're still waiting for the forms. Huh? Didn't you say it was approved already? Needless to say I refused to sign or to pay the $1800. 1 day later there's a fake check deposited into my account for $1800. They printed my account number on a check and deposited it without my authorization. read more

Where to go, which way to turn. Fidelity held my hand & guided me through the rough process & could not imagine anyone making it any easier. Thank you, Kristen is amazing. Experienced & extremely knowledgeable. read more

F.P.R.S. helped secure my company an SBA and PPP loan efficiently and did such a wonderful job! First I had called them just to inquire about the loan process and I had a few questions on how to go about doing that. Not only did they answer all my questions but they guided me through the entire process making the whole experience feel painless and very simple. When all was said and done they boosted my confidence in not only wanting to do business with them again in the near future but they also made me feel confident enough in recommending them to others. Overall it was a great experience having them assist me getting all the necessary paperwork done from start to finish. read more

Ok, let's start with the good and then get to all the bad. (And you can also jump to the last paragraph to find out where to find and apply for all these programs on your own) The Good: The company alerted me to the fact that there are potential grants at the Federal, State, County and City levels and for that I am thankful. Also the people there are pleasant to speak with and come off as being upfront and honest (but keep reading below). And lastly, I did get my payment refunded, albeit after wasting a significant amount of my time. The Bad: First off when they cold-call, they represent themselves as "Fidelity" not "Fidelity Pandemic Relief Services". This gives the impression that they are affiliated with Fidelity - the reputable financial services company. But they are not. Next, and this is my MAJOR COMPLAINT, they (specifically Jessica) assured me multiple times before signing on with them that there was only a one time fee ($399) and that there were never any additional fees of any sort. So I went ahead and paid the half of the fee upfront and expected to pay the rest after funding. Then I went through the steps of sending them many of my sensitive documents and getting set up, only to be told that there was a SERVICE AGREEMENT needing to be signed. This agreement stated that THERE WOULD BE ADDITIONAL FEES BETWEEN $500 - $2500 FOR EACH GRANT THAT THEY GOT FUNDED. This was in addition to my $399 initial fee. !!!! WHAT!!! NO WAY!!! Additionally the agreement asked me to indemnify them...basically meaning that I cannot hold them liable for anything (such as completing the applications inaccurately). NO WAY!! From there, the head underwriter, Kristen also provided me information that I believe to be totally inaccurate and misrepresentative (unless they are doing some really shady things) . Two examples: 1) She told me the California State Grant was around $20 - $30 thousand dollars - I have since found the details/application myself and for a business like mine that makes less than $100K a year, the grant amount is actually limited to $5k. 2) Kristen also told me that (as the business owner) I could pay myself a $100k salary per year from the PayrollProtectionProgram (PPP) and that it is forgivable. As I looked into this, it appears the amount you can pay yourself (and be forgiven) is based on the amount you paid yourself in 2019 (pre-pandemic). That makes a lot more sense to me, and seems a lot more moral and above board. From there my other complaints are just that it probably took me an hour to get them to refund my money. They gave me some BS about having to review the recorded calls. BTW only one of the multiple calls I was on, was I ever told it was being recorded. Then I was told that they wanted to refund me by a different method than I paid (so they didnt have to pay the credit card company a $20 fee). Well, they did refund me via Paypal, but my business ended up having to pay a fee to accept the payment...how uncool is that! Ok lastly I would like to share where I found resources for the Federal, State, County and Local Grants (and loans) that are available. For me all I had to do was go to the City of San Diego website (where I live). https://www.sandiego.gov/economic-development/resources/relief That had all the resources in one place and tells you that the (SBDC) Small Business Development Center (of which there are many locations) can help you apply for these programs if you need the help. So there you have it! Best wishes and do be aware that the application timelines for these programs varies and sometimes they open and close the application window to apply. Best wishes, hope you get some grants! read more

They will stay on top of your file and the owner is very trusting. They have helped me and made my life easier financially with the plandemic. read more

I am a business owner during these crazy times. I'm so thankful for Fidelity Pandemic Relief Services. Kristin was very informative and helped me step by step through the whole process. I couldn't be more happier during this time. read more

First, they called me on a spoofed number, the first sign of credibility issues. Then they wanted my credit card info before telling what they could actually do for me. Lastly, there is no face to this business. The About Us section on the website does not identify who the principles are or what their experience is. Pretty sketch! read more

Laney and her team supported me at a time where i had given up on finding any solutions. They have been a beacon of shining light for me and my business. I totally recommend them for anyone looking for a quality firm to help solve their financial hardships. Thank you Pandemic Relief Services. You're the best! read more

Normally the first response to a telemarketers is to be annoyed, however, when the company is offering a useful service, suddenly there's a great appreciation for that phone call. FPRS does a great job helping people get the money they need during these hard time and I'm thankful to have discovered them. read more

In fact I do not give them any reviews, they are so bad that they do not have stars to rate them, I paid them for a service which they never gave me, they took my money and more I never heard from them, tremendous shit company read more

When you get a call from someone and it is from not only a different number but a different area code as well, you should automatically know it is a scam. I have received PPD monies and I know how it works. They ask for all the correct info but was "rejected" for a reason that demonstrated a total lack of understanding of our corporate structure. I was willing to pay someone else to do this simply because I was too busy and their sales folks are VERY good. The follow up after they get you fee is not as professional. Now, I sent something to the BBB and no more than after I hit the send key I am getting emails and calls. The problem is it is after 6:30 in the evening. I am at home and with my family. They did the same thing on last Friday evening with a $1,000 grant. Are you kidding me???? read more

I never accept a random call but for some reason Thomas Hyde, Fidelity rep peaked my interest since I was always thinking of the possibility that I could get some economic relief for my small business. My wife was adamant that this was a ruse and I'd be throwing away $399 ( the front money they required). Since their offices were an hours drive from my house I decided to visit their offices. I was pleasantly surprised, first they actually existed, ha ha!! Nice set up, I met the staff and signed up. My wife still reluctant to admit she was wrong until the two loans I applied for came through and we're waiting on two grants still pending. Tracy my rep is amazing, very professional, a real problem solver, returns calls immediately... a gem! Kiana and Diana are great. They save you time and know how to avoid the mistakes that I'm sure I would have made had I applied on my own. Definitely a 5 star company!! By the way the $399 up front charge is earned, they spend a ton of time making sure you are set up appropriately. .I'm pleased with the SBAl economic relief loan I received it's an amazing opportunity to invest in a project that has been in the works for quite a while. The PPP does not have to be paid back. Hopefully these pending grants will fund. Again this company is first class, read more

Awesome company helping many people. Great opportunities.

THIS IS BAD NEWS, BEWARE! I sighed up for their grant program. They called and called me to sign up, when I did I never heard a word again. Kiana and Kesha where who I was supposed to correspond with. They lead you on anytime you reach out. They told be over and over again I could not opt out of the program and get my money back. The contract states: if you do not receive any funding for 6 months your fee will be refunded. I asked for my money back over and over again, it was not until I threatened to take them to small claims court did they finally refund my fee. For all you hard working small business owner please stay clear. read more

Don't waste your money on this service. They make big promises up front and then disappear. I hear from them when a new manager is assigned to my account --something that has happened about 4 times in the last 5 months. My7 calls to them go unreturned. There has been no sign of progress, and no evidence that they are even trying to help me through the SBA bureaucracy. read more

Where do I start? I am a small business (hair studio) and with three shut downs I was lost, powerless and completely drained with the financial hardships that came along with the Shut downs. A very close friend suggested I call his friend Dan Sweeny to receive help. I was completely hesitant. I called anyway to see what he had to say. I was still hesitant. I asked Dan, if I were your sister would you recommend I use your service and he said yes. So, I paid the small fee and started my work to gather what they needed to help me. I started working with Kristen Bell and from there everything went accordingly. She is awesome! She understood my situation, she was patient with me and she walked me through the entire process. She texted me on her personal phone, she made sure I was taken care of. I love her! If it weren't for this company my business would have been shut down. I would be completely helpless. Since retaining this company I was able to get two different loans as well as now applying for the PPP. It It's completely worth the small fee and you'll be taken care of. I have referred so many of my personal friends and business colleagues to this company and they are helping them also. Thank God for this amazing company! read more

This company is a fraud. Zero stars if I could. I knew better in my gut that when a company cold calls you for money, it's a scam. But I talked to them long enough that I thought, ok maybe they are helping people. They took my money and haven't done anything for me since. Not only did the first point of contact disappear, then the second. Now the third won't return my calls after I said I want my money back. Don't believe their bs. I will be calling the BBB, these people need to be shut down. Run run run away! read more