Tolkien's is great! I have a boarder collie (Lainey) and she can be a lot to deal with, obviously…read morewith all the energy she has she needs space to run around. The kennels are spacious and covered, so they're perfect for her. She also HATES getting a bath (weird I know) but the staff there is able to give her a thorough wash somehow because she comes home smelling great! Larry and crew are great to work with, very flexible, down to earth, and do a great job taking care of the dogs. I've been taking Lainey to Tolkien's for over 10 years now and every time we go Lainey runs straight to the door, greets Larry, and runs straight to the kennel; completely ignores me and blows me off in excitement to be there. It's definitely a vacation for her every time.

When we picked up the dogs (two little dachshunds) at the appointed time, they were crated and…read morewaiting in the office for me. All seemed just fine. My dogs drank about a gallon of water upon returning home. So just how long were they sitting in the office?

We've used Anna's services for nearly a decade. What began as a client/business relationship has…read moregrown into a friendship. Anna has groomed our last two Goldens and a number of rescue Goldens that we have fostered over the years. She does a great job and is very knowledgeable. Her prices are very fair. Just today she groomed our neighbor's pug for the first time. Not sure how the Pug liked it, but our neighbor was delighted with the job she did and she's now a client. My wife and I highly recommend Anna and would give her a "10" if we could.

Anna did a wonderful job with our Savage Bella. We were so happy with the results there is no other…read moregroomer for us.

Responsive and helpful. Very knowledgeable staff and so friendly. Can't wait to start our pup next…read moreweek!

We took Archie for his first puppy play school today and I'm so glad we did!…read more We worked on a few different commands (sit, stand, eye contact, and touch) and then they're was socialization time. Our dogs are elderly so he doesn't get to play as much as we'd like and this was the perfect thing. It took him a while to warm up to play time but when he did, he was great!

I can't say enough about Dr Z and his team. He was my dog's vet from the minute we brought her…read morehome as a pup until we had to put her to rest at 13 years old. He was always incredibly patient with both her and me. Explained everything in detail, extremely knowledgeable and always very pleasant. Absolutely love Dr Z!

The only reason I'm not giving Brook Run a lower rating is because Dr. Z and Dr. M have been so…read moregood to us and our pets over the years. I had seen the negative postings about the staff on Google, but I had never experienced it first-hand until last week. Whomever they have put at their front desk is one of the most rude, pig-headed, unprofessional individuals I've ever had the misfortune of speaking with. I called earlier last week to try to get a check up for a cat I was fostering. We thought she might be in heat, so I had a pretty long conversation with the receptionist about not getting her spayed immediately but still wanting to get her checked out so I could introduce her to my other cats. I was told that they could see us that Thursday at 4:45pm. I told them that I couldn't bring the cat in, but my son would be able to make the appointment. Because I'd only given my name when they first answered the phone, I even said before I hung up, "so we will see you on Thursday at 4:45, right?" That Thursday my son took the cat to Brook Run and was told there was no appointment on the books. When I called to try to get it straightened out, the receptionist told me that we had not made an appointment! If we had, then we'd "be in the system". I explained that our family uses Brook Run but this was a new foster, so she wouldn't be in the system. Her response to that was they "always" put the animals in the system when they make the appointment. Well obviously, they DON'T always put them in the system because someone screwed up. They didn't make any effort to fit us in and acted like we were trying to scam them with a walk in. There was no apology. The only thing they did offer was to make another appointment for next Wednesday. (I wanted to point out that we already had an appointment, but they wouldn't see us!) I was so furious by the front desk's presumptuous nasty attitude that I declined and hung up. Part of me wanted to give them another chance because Dr. Z has been such a great vet, but how do I know that this won't happen again? It was an inconvenience for my son, but he was willing to let it slide. (He took off from work early.) All they had to do was apologize for the mistake. Even if they couldn't fit us in, I would have been ticked off but not so angry that I'd go elsewhere. Instead, they implied that we were being nefarious and somehow tried to skirt the system. Why on earth would anyone subject themselves to that kind of dismissive and disrespectful treatment again? Totally infuriating!!!

Such a sweet woman that runs this little business. Cats, dogs, bunnies.... She can do it all! And…read moreher prices are not insane at all, she often runs specials so if you sign up for her emails, you'll catch a glimpse of what she's offering here and there.

Cyndi was great with my 3 dogs while I was out of the country for a week. She sent videos and…read morepictures so I could rest at ease.

I've been coming to this groomer for a couple years now. Joe is great with my boxer-pit and…read moreheeler-pit dogs. They are very nervous and difficult during nail clippings and reactive around other dogs. I truly don't know how he does it. They're so bad PetSmart said we couldn't come back. Thanks for all your hard work Hair of the Dog!

My girlfriend had never been groomed by a professional. Not only did she look great, but other than…read morebeing reluctant to stand for the process she did great and will be able to face the summer with aplomb but no plumage!

Today, our lab Pepper's journey came to a peaceful end. It was a very tough time. Fortunate for us,…read moreDr. Michelle Scotti with her compassion and support got us through it. Allowing Pepper to spend her last moment in the comfort of her home with us at her side was a blessing. For all who are facing this situation, we highly recommend Journeys End At Home and Dr. Scotti to help you get through this difficult time.

Dr. Scotti is the most compassionate vet that I've ever dealt with. They provide advice and paw…read moreprint with the pets name. She was my vet years ago when she practiced at Manakin-sabot Vet Clinic, she was great there as well. I would highly recommend Journeys End to everyone going through these stressful times.Judy Baird

I have two Belgian Malinois & was very hesitant in using invisible fence in general. Cathy & Cliff…read morewere very helpful in providing information about the product & their customer service was stellar. The fence was very affordable & Cliff did a good job in installing & training me & my family. We had a few small problems with dogs getting out of the parameter but only because the sensors were not properly configured at the stage we were at (we sort of skip training & steps). Nonetheless, Cliff was quick to call & set out configuration properly. We have not had a single issue since. The dogs enjoy their freedom & the extra space they now have. I definitely recommend this company/product.