I live in Richmond and have been using AuPurr for over 3 years now! We have 2 older cats that…read moreabsolutely hated us for taking vacations. We usually had a friend either stop in or stay at our house, prior to discovering AuPurr. Our would continue to dismiss us for several days after we returned home, UNTIL Allison and Jenna from AuPurr began taking care of them. Now, when we return from our trip, they almost seem disappointed to see us, because they get so much love and attention while we are away! They also make sure and take in the mail, newspapers and packages, which is above and beyond their call of duty! My friends now use them and we all could not be happier!!

From the owner: If you're looking for high quality and personal in-your home feline service, you've come to the…read moreright place. At AuPurr we'll give your cats the attention and personal service they will come to expect and enjoy. We offer the best home cat care services to keep your kitties happy, safe and secure while you are away We'll even send you photos from home showing you just how much fun we are having.

I had a medical emergency and needed to board my dog immediately. Trying to get this done from a…read morehospital bed was overwhelming. Fortunately an acquaintance uses Happy Camper for her dogs and highly recommended them. After calls to other places and to Happy Camper it was clear Happy Camper would be the best place for my 15-year-old baby girl. That all the forms and sending documents could be done electronically was beyond fantastic. My Couscous came home, happy, healthy, and relaxed -- and maybe a little disappointed she wasn't still there. I recently had to go back into the hospital so again needed to board Couscous again with no planning time. Happy Camper welcomed her. I think the best thing a dog parent can hear about a place is what their dog says: As Couscous realized where she was going, she got excited and wagged all her rear body parts in excitement.

Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

I HIGHLY recommend Courtney for your dogs home away from home experience. Apple truly had a…read morevacation, NOT an incarceration, which is what she would have had if stayed in conventional boarding. Courtney took special effort to treat Apple like she was one of her own; she made sure Apple had; her meds, her food, her special quirks - everything right, so Apple could feel safe and comfy. Apple loved playing with Heidi, Courtney's dog and was given the royal treatment from everyone. I will go to Courtney's from now on and let Apple have fun. So much better for her and that makes me leaving her when I travel so much easier. Thanks so much Courtney. oxox Jimmieanna and Apple

I've taken my dog here on many occasions. He's excited to go and tired when we pick him up. I trust…read moreCourtney the owner and they have a wonderful place for dogs to vacation.

I used the sitter at Cool Dogs for years before we moved to a different place. My cat sitter became…read morelike a friend and cared so deeply for my cats. Highly recommend this local business to anyone.

We've used Cool Dogs for over 10 years for in-home petsitting. Elyse is conscientious and very…read moreprofessional, leaving notes with each visit, sending photos to let us know all is well, and asking questions about anything that may come up while we're away. Best of all, all of our dogs (past and present) and cats LOVE her!!

Fetch has done a tremendous job with our elderly dog. He has particulars and our sitter took care…read moreof him perfectly! We are so thankful to have such great service.

Fetch!! I can't say enough good things!! I have used 3 times a week for over 3 months! Every visit…read morethey give me an update, and pics of my babies. Which I love and look forward to seeing! They're reliable, trust worthy and consistent. I will keep using them regularly for a very long time. It's worth the $$ to have peace of mind.

I have dropped my puppers here often for doggie daycare and for boarding purposes. The staff are…read morealways friendly and remember my pup's name. It's nice because they separate the dogs by size and there are cameras you can check to see how your dog is doing. My puppers is always tired out which is great because he's normally full of energy. But he does come home a little more smelly. Dogtopia runs deals and specials throughout the year so I usually try to catch them if I can.

I used to take my pup here several times a week, despite the high price. I'll say... never again…read more He tells me when he's okay and when I pull up and that tail goes between the legs and the shaking starts, I know something is off. The staff used to be friendly and I was okay to leave him there. The last few times, there's a new guy at reception who basically bit my head off because I went to the back since he was in the back for a good 7 minutes before I went back to get my dog. He's rude and I don't trust my dog with him. They say your dog learns to go indoors but mine always pees like he's been holding it for days when I get him. Now I drive the 20 mins each way to the Dude Ranch and I won't ever take him there again. The video footage is unreliable and mostly I've seen mine sleeping in a corner, when it's working. Some of the staff are awesome and my pup loves them. But not worth dealing with the guy at the front desk who interacts like he's doing you a $30 a day favor. This place was fine before they hired Maren (male Karen). Your business is lost to me.

Our dog seems happy and well cared for during his stay, however, recently I had to cancel an…read moreappointment. My doctor would not clear me to take the planned trip. So I called Dog Stop with 24 hours notice and was told that they require 48 hour notice, doctor's note or not. They then charged my credit card $50. I really don't feel that this policy is fair and am not sure I will ever use them again.

Don't work here!! The owner of this establishment, Kelley, does not know how to communicate or…read moretreat people with disabilities. My son who has autism was hired here and despite him working hard and sweating with inadequate AC, she fired him before he even finished his 2nd week of training. She does not communicate and pretty much hid from me when I tried to speak with her about my son's hours and when he is expected to get off work since we need to schedule USURV rides and I alternatively drove 2 hours a day to drop him off and pick him up. She told him they work "to the standard", but when you take USURV rides which is a rideshare company for people with disabilities you have to schedule those rides 2 hours in advance. Her "working to the standard" had him getting off over an hour past his shift time which would not work when trying to schedule rides. All I wanted was a little communication to clarify when we could expect him to be off so that I could schedule his rides accordingly. Anyway, on his last day, she let him finish his entire shift and pushed his lunch all the way back to 1 hour before he got off, before firing him. Keeping in mind, the night before he worked 1 to 8, closed and got out over an hour late with still having to be there the next morning at 6:00 a.m. which meant coming from where we live we'd have to get up at 4:30 a.m. Her response to him was "I had to get up at 3:00 sometimes"..Well, she didn't have to get up at 3:00 a.m. the day she fired him. She came in at noon to do that. He tried so hard. He really loves animals and said this job made him feel like he knew who he was and he said the dogs needed him which is why he was so adamant about coming in the next morning with only 5 hours of sleep to be fired unbeknownst to him. A walkie-talkie clip that he was wearing because he didn't have a uniform yet kept falling from his shirt and she told him he would have to pay for it out of his check. I watched her ignore him when he tried to speak with her after he was fired (I didn't know he was fired yet at the time). She completely ignored him. It's already hard enough for a person with autism to communicate especially in difficult situations and she would even acknowledge him. She doesn't have compassion for people with disabilities how can she have it for dogs? I wouldn't drop a dead dog off at this facility. I wouldn't trust a dog in her care. I am so glad my son is gone and he does not have to work with people like that in such an awful place. This was his first job and a horrible first time work experience. I see that other people mention this in their reviews as well and as a lesson learned, I will make sure I read the reviews on future job prospects and their management before I send my child to work there.

I recently moved to Richmond and needed someone to watch my cat over Christmas week. They responded…read moreto my request immediately. The pricing is extremely reasonable. We set up the "meet and greet" and multiple employees came over to see where the food, water, litter, etc is and to meet my cat. Everyone wore masks to comply with covid precautions. Over the week they were extremely professional and took great care of my cat. They stayed with him for 30 minutes per day and played with him in addition to cleaning the litter and preparing his food. They even cleaned up a little leak I had after it rained really hard one day. After each visit I got a detailed email with all they did and multiple cat photos. I'm always so worried about my cat when I go away and they made me feel so much better. I'm so so happy with this service and will 100% be using them again!

New to Richmond and in need of a great pet sitter, I 'm so happy to have found Kate. We had a…read more"Meet & Greet" with my two felines (who have special needs), and I could tell she was relaxed and confident with pets. She carried out all my instructions and provided me with updates. Very satisfied!! Grace