I purchased a trimmer and after the purchase they took the trimmer in the back and changed lines to…read morean inferior line, called them and got the old two step bull. I'll never deal with them again. Steve C.

Everyone here is really nice and genuinely wants to help you find whatever yard equipment that best…read moremeets your needs. They have an extensive selection. I wholeheartedly recommend them!

We knew what the problem was with our gas logs. The key that sends gas to the logs is broken. We…read morealso struggled yesterday to turn on our pilot light. The rapid repairs tech did that in about a minute. He charged us almost $300. They refused to consider anything other than tearing out a wall to try to fix the key, and told us it would cost almost $800 to make that simple valve repair. I'm pretty sure that did not include the cost of repairing and repainting our wall. The valve is reachable from above, but the technician refused to even consider that idea. He was also extremely disrespectful, including telling me our fire box went up behind the wall. I installed that fire box. I know exactly where it goes. I can say two minor positive things about the team that came, but I won't because I'm afraid it'll be taken out of context, but that's it. My impression of rapid repairs is 100% negative and I would never ever recommend them to anyone.

Horrible customer service! I hired them to install new fixtures for our shower. Easy enough. After…read moreinstallation, a few days later we noticed water damage coming thru behind our shower wall to our kitchen. The water damage ruined one of our kitchen cabinets and we had blowers and air cleaners running in our house for a week. My wife called the owner a couple of times before she got a return call from him. He was very dismissive to my wife and basically claimed no responsibility for their work and would not even come out to look at their work. They did not brace and secure the water line to the shower head and it created a crack in our pipe. They obviously do not warranty their work. I'm sure our insurance company will go after them. If there was a zero rating, I would give that!

Speed of service. And wheel they straightened seems straight and rebalanced. It was a front wheel…read moreso steering wheel doesn't move like it did at speed. And since my wheel is chrome they were able to not mess with chrome since bend they say was on the inside not outside.

Came to this place unannounced. They got it taken care of in the same day and were on top of it…read morefrom beginning to end. Highly recommend

I've used Express Sunrooms for 4 projects now over the past 3 years, and I'm very grateful to have…read morechosen a locally owned company. We just finished our 4th project today, an outdoor patio covering. We've done a concrete firepit, pool decking and sunroom. These projects were not inexpensive, but I felt that the value is there for the craftsmanship, warranty and overall experience. I appreciate that they answer their phones when you call and they get back to you quickly. The craftsmanship is excellent. Jose and his team really did impressive work. I appreciate the fact that Chip who oversaw several aspects of our projects helped to advise us whenever we had questions. In all 4 projects, I never had a concern about who was coming to work at our home. The crews left the work sites clean and orderly and always took great care to make sure our yard was cleaned off. (I can tell you there aren't many companies who actually do that!) The project wasn't always perfect, but no construction ever is. Here is where Express Sunrooms set themselves apart. When my husband and I weren't happy with part of the project, Express made it right. They truly stand behind their work and resolved our concern. I would recommend Express Sunrooms to anyone in the Lowcountry.

I purchased motorized shades for my back porch almost one year ago. Let's start with the sales man…read more He told me the shade would be able to go all the way to the ground. However, surprise,surprise after fill installation we were told that's not even an option for unspecified reason. And of course my contract did not specify the length so we were stuck. Then the installation crew damaged the framing to my porch. Instead of fixing it properly they just offered us money to do it ourselves which was not suitable and did a bad patch job when they finally returned. Now to the present, 3 of my shades are broken and I have been calling the office for over 1.5 month and the "service" person has never responded or called. If I could get a full refund and replacement value I would be happy. I do not recommend anyone me use this company

Excellent professional help! Will always use them. Good advice and great products. !!!!read more

My central vacum is over 25 years old and not connected to the ports in the house. I needed to turn…read moreon and off from the garage which defeats the purpose of a central vacum. I contacted Landon and the service he provided was top notch. It was a challenge to fix due to the vacum age but he would not give up. He would research the issue and always follow up with me what he found. It took him 3 trips to my house but not once did he complain. It was difficult to find parts for my old machine. In the end, he was able to connect it to the house and it works great. I will continue to use them and highly recommend.

3 days start to finish. on time every day. quite reasonable price for the job. took precautions to…read moreprotect our property before, during and cleaned up afterwards. we are VERY IMPRESSED and would without a doubt, we would not only recommend Hernandez concrete but would absolutely use them again for our next project!

Very professional. Quick estimate and quick installation. Two concrete floor staining, sealing,…read moreand one engraving jobs; one was perfect, the other was not exactly the color we hoped for -- variations in underlying concrete can cause problems. We discussed with Toby and they re-did the second job without any fuss or bother. These are the kind of people you want to deal with -- good work at a fair price and outstanding customer service!! Would not hesitate to recommend.

I wanted to share my recent experience with granite by design. Im here visiting my daughter and…read moreher husband and wanted to help with their new home repairs. My thought was to help polish the marble countertop but ran into snags. I looked up stone places and found granite by design. I wanted to ask some advice on polishing the stone. They were fabulous. The sales assistant helped me while the owner was busy the when he was free he gave me great advice then gave me the sample product I'd need to help in polishing. This was above and beyond what I expected. They were so great spending that kind of time and patience I truly thanked them for their help. If ever you need quality stone and stone work I'd recommend that you stop by and see them. i think you'd be very satisfied.

I had a terrible experience with this company and do not recommend them. I went to choose quartz…read morefor my kitchen countertops. The product selection was limited and Maria, the manager was not very helpful. To make matters worse, she cancelled an appointment with me and then failed to return my phone call or respond to my email. I'll continue my search elsewhere....

My husband and I decided to renovate our house. A friend of ours suggested them and we were a bit…read moreskeptical about them at first since we didn't knew them at all. However, they did such a terrific job! We hired them for the finish and trim, and they did not disappoint. The communication was great, their prices are decent, and their works are good quality. Totally will hire them again.