George, Karen and Linda (Brea store) are just fantastic to work with! I bought an entry level…read moresewing/embroidery machine a month ago and attended several classes to learn to use it and I was instantly creating projects! This is surprising since I'd never used a sewing machine before. At a class this week, I met another lady who got a REALLY great deal on a refurbished high end sewing/embroidery machine and after sleeping on it, decided to go back the next day to see if they could find another deal like that for me. Well, George happened to be there and he and Karen found me a near-new machine with less than 10k stitches on it!!! Needless to say, I came home with a MAJOR upgrade at a GREAT price. These folks really know their machines and supplies, and make themselves available to help their clients and answer every question one could have...and as a super-newbie, I have an overwhelming amount. :) I look forward to spending many more happy hours there learning to use my new power tool with thread and mastering my new hobby. I am thrilled to be part of the Moore's family of clients.

I would advise anyone needing service on their sewing machine not to use Moores. We had the…read moreunfortunate experience of dealing with Adolfo Camarena in Brea. I understand that things have gotten very expensive, although Mr. Camarena should cool his jets a bit when dealing with customers. We purchased the machine from them a few years back and my wife is a light user. I made the critical mistake of questioning their repair price and lack of any explanation as to what is included. Mr Adolf became very arrogant and testy with me. You would think that they could have a better attitude with a repeat customer and be a little more customer friendly. Find a better repair option than these clowns!

Good selection of beautiful & quality fabrics and notions. Friendly knowledgeable staff taught me…read moreto make this jelly roll rug.

I meant to write this review a year ago, but, had a baby, and life got crazy . This shop was…read moreamazing at helping me design a beautiful quilt for my daughters class. They were kind, helpful, knowledgeable and very easy to work with. I really appreciate the help and would 100 percent use them again! Thank you!

Wonderful shop. It has all kinds of great finds. The owner was very informative and gave me some…read moregreat advice regarding needle choice for the fabric I was going to use.

Affordable alterations. Professional repair work, customer service is outstanding not to mention…read morethe quick turnaround time. Would definitely recommend and will return for all my alteration needs.

I love this place, it has a variety of material which you can order…read more Whenever I need something special, I come here. It is a little pricey, but I feel it's worth it. There is plenty of parking and the staff is friendly.

So many fabrics, designs to choose from! The owner was extremely helpful and so pleasant…read more He helped verify the amount of fabric we needed for a project, helped us cut it and off we went!

Crazy selection, great people! Had to make some dog beds and they do not disappoint…read more My only go-to now for fabrics!!

Okay, so it was my first time coming here…read more I'll let you know what I bought, and paid , you be the judge I bought lace, for a project. 2 yards ea. , for 5 different lace frill styles. Charged me $20... They have a ton of different fabrics , you will definitely find what you need in regards to fabrics ....

My first visit - and it was so pleasant! The ladies that helped me were so sweet! And what a cute…read morelittle shop. They have a small assortment of fabrics and it looked like they had a good selection of notions. I actually dropped in to drop a machine for service. Fingers crossed that they'll be able to get my machine back up and running. It was a machine that my friend gave me, but I wasn't able to get it to work. I'll update my review in about 3 weeks when I hear back from them. They had several machines ahead of me - but that's ok, I'm in no hurry.

Initially very helpful BUT...I visited this store for the first time recently, hoping for the…read morepersonalized service and expertise you expect from a local business. I brought in my older, discontinued Bernina to find a new sewing foot. While the staff initially helped me determine that the parts wouldn't fit my model, the experience took a sharp turn for the worse once I expressed interest in upgrading my machine. As a digital artist, I was genuinely excited by the modern digital displays and asked technical questions regarding firmware, Bluetooth connectivity, and the ability to upload my own vector-based artwork. Instead of answering, the senior saleswoman repeatedly cut me off. Her response to almost every question was a condescending, "Why can't you look that up on the website?" or "Did you know there's a website?" Her tone was arrogant and made me feel as though my questions were an inconvenience. A few major red flags for potential customers: Lack of Transparency: No prices or information are displayed on any of the machines. High-Pressure Tactics: I was verbally quoted $1,999 for a model and told if I didn't buy it by the end of the month, the price would jump to over $3,000. Poor Customer Service: When I thanked her upon leaving, she gave me zero reaction. I even called another location to report my experience, and the person on the phone seemed completely indifferent--not a single apology was offered. I am a sewer who helps teach beginners in a local senior group, and I was prepared to be a loyal customer. Instead, I left feeling irritated and dismissed. I will be looking into other brands like Juki or Janome and will certainly be advising my sewing community to avoid this establishment.