I travelled to Kelowna for a couple of days skiing at Big White and experienced my truck engine…read moreoverheating severely on uphill climbs. They were friendly and helpful over the phone, understood my urgency and made time to inspect and diagnose my issue in very short order. They get my truck running enough to get me home (back over the Coquihala to Vancouver Island) without major issues. They identified the larger issue that couldn't be dealt with in my time frame, addressed what they could to make sure i got home, and also avoided me spending extra money that i didn't need to spend. to be honest they could have milked this for a bunch of stuff i didn't need, but they were honest and helpful, answered all my endless questions (thank you Enzo!) made sure i understood all my options. i would for sure recommend them to anyone needing help in a pinch.

Outstanding service, professional, timely and very knowledgeable! Great guys with competitive…read moreprices!!!!! I would never take my vehicle anywhere else!

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

amazing just amazing! from the greeting and knowledge and communication from Jordan to the work…read morebeing done ! efficient! on time ! and reasonably! thank you Jordan and crew!

Helpful staff and the work is always done well. Maintenance work is affordable. Last time I was…read morethere they showed me in the shop exactly what had to be done on my vehicle and why.

Audi Kelowna has been a pleasure to deal with. My service advisor Cali has gone above and beyond to…read morecomplete my service. Not an easy task with " supply chain issues" he managed to get the parts needed in and arranged a service apt right away. The staff there were all great. I never leave reviews but I figured this time I would because they did a great job. Christina M

Poor communication; several messages never returned and always had to call them back. Poor…read moreinternal computer systems; we were charged for scheduled maintenance that should have been covered under our Audi Care. Their system showed that we didn't have Audi Care but we did as per the Purchase Agreement. Still trying to get a refund.

Best prices and service in Kelowna . My family has been coming back for years …read more They have a complete selection. Highly recommended

Been dealing with fountain tire for close to 20 years. Always helpful service…read more Wife decided to get a lift done and tires done by by them. Under 3 month later we were back in with worn bushing on the new parts they installed. Understandable sometimes part are faulty... but they don't warranty their work so had to pay the install labor on warrantied parts. ???? So over 500 bucks later new drag link and aligment included. We make it half way home driving sloppy as hell. They forgot to tighten up the bolts!!!! And steering wheel is at 10 o'clock when driving strait....so what did I just pay for??? Got a we are sorry, fixed up and sent on our way.... unfortunately this experience has left us with no confidence in their quality of work or qualifications to do the work. I now have take it eleswhere to get thier work inspected due to this lack of confidence. Lesson learned only deal with shops that have the confidence in their work to warranty the install for as long as warranty on the part they are installing.

They had said I needed a nitrogen pressure check then went ahead a did a diagnostic with out…read moreasking, increasing my bill by $75. They also took my insurance papers out of my car to see the VIN# and forgot to put them back. I was called the next day to inform me of this mistake. I was very unhappy with the level of professionalism as well as the change in service with out calling. I would not recommend them

Dave is amazing! It is refreshing to find someone that still cares about their service and what…read morethey do. He saved me money and explained everything as he went and why he was doing things. I will recommend to as many people as I can.

I have a BMW . Had to change to change transmission oil which can be tricky and expensive on these…read morecars . These guys came in with a quote 1/3 the price of their competitors who quoted me in the four digits . Was a bit suspicious and asked around ; even their competitors recommended them . Fast, courteous and above all honest service . Cam walked me through the invoice . The only surprise was the great price. Highly recommended.

We had a difficult problem with a 2005 Nissan Pathfinder after repiair at the Kelowna location…read more Tom went the extra mile to resolve the issue to our satisfaction including countless hours of research to determine what was causing the issue. Tom is number one in our books!

Fantastic job restoring my Infiniti EX 35. Looks like new…read more Plus they washed it so well I have not seen it that clean since I bought it. Very satisfied customer. Pete W Peachland

I have never experienced such quality service from a body shop prior to this. If it was possible I…read morewould give them more than 5 stars. First of all- Jason and Rose are a delightful couple who run the business. They got me in right away to fix a broken part of my car's exterior. They were extremely friendly and suggested places for me to go while I wait for the car to finish. I was even offered a ride to the mall, which I declined because I wanted to walk. Once the part was fixed, I was picked up from my destination. The car looked great and I couldn't believe how quick and how good of a job they did. To top it all off, Jason and Rose gave me Italian peaches as a parting gift. If you are in or near Kelowna and need a car repair, I would strongly recommend for you to visit this location- you will not be disappointed!