My experience to date..letter in photo explains..my visit with Dr. Clinch was great, he had the best care and concern for his patients. read more

Fifth Avenue Gynecologists - Obstetricians & Gynecologists Near Me - Phoenix, Arizona

My doctor joined this practice, and the service has gone completely downhill. You can never get ahold of anyone in the office, if you leave a message, you don't get a call back, and there have numerous issues with billing. They charge for things they shouldn't and bill insurance for things they aren't supposed to. I would definitely not recommend this practice. read more

I highly recommend Dr. Clinch. He was terrific. He explained everything, presented me with options and gave me plenty of opportunities to ask questions or verbalize concerns. The office is huge, appears to be under construction. Get past that and focus on the care & attention you will receive from Dr. Clinch. I'm glad the lady MD I was originally referred to had limited availability. I'm happy with Dr. Clinch! read more

This rating is for the 43rd Ave Office. After exam on 8/7/2023, there was no follow up from the Office or the Doctor to schedule follow up surgery. I called 3 times. I talked to two office staff who said they would have the MA return my calls. I left a message on the MA's answering service. No one called back. I sent an email via the patient portal. No response. I will now have to go back to my primary care physician and start over. I have never, ever, had a physician's office operating in such an unprofessional manner. read more

I have been going to Dr. Clinch for over 15 years. He is kind and caring and very professional- ALWAYS. Never ever had I had one bad visit . Staff is great, and wait time had been 15 minutes or less. read more

Walking into Fifth Avenue Gynecologists is like walking into a cold, dark dungeon decorated in leftovers from the 70's and 80's. It is not inviting. It does not feel friendly. And, it only gets worse from here. I made an appt. for a routine exam with the nurse practitioner. My first visit I filled out all the required paperwork. They took copies of my ID and Insurance card. I had to make a follow up appt. with one of the MD's and it was scheduled two weeks out. Two weeks later I had to fill out all of the paperwork again and they once again required my ID and insurance card. If you fail to provide your insurance card or ID, although they verified everything two weeks earlier, you will not be seen. Period. Unbelievable. I saw the female MD during this visit. As an RN of 18 years I have met hundreds of providers. My personal and professional opinion of this provider were the same. She is not a people person. She didn't take the time to explain the procedure, symptoms or causes. I left with the same questions and concerns I arrived with. I don't expect this facility will remain open much longer. I wish I could say that would be unfortunate. I will never go back nor will I ever refer anyone. read more

It was going to be my first time to this Dr's office. I had a 9am appt back in March and was told to arrive at 8:30am. That morning my son was very ill so I called the office at 8am - no answer and no voicemail to leave a message - I called again at 8:30am - still no answer and no voicemail - I then received a call a call a bit after 9am saying I had no showed and to call back to reschedule. I called shortly after and spoke to someone explaining that I had to cancel because of my son and had tried to call. They said they normally charge a $25 no show fee but would waive it because of my son's illness. 2 months later I receive a bill for a $25 no show charge. When I called to clear this up the office manager (or at least she said she was) repeatedly told me she had no record that I had talked to anyone. When I let her know I did she said that she would have been the only one to talk to and that she does not remember talking to me. I told her that I had in fact talked to someone so I'd like the fee to be waived. She put me on hold, then told me the office manager (which I thought she was?) would take a look at my account. I asked her if I should disregard the notice and she said "what do you mean?" I repeated myself and she again said "what are you saying?" I said.... so I don't have to pay that fee? And she said "that's for her to decide." I said I won't be returning so they should waive it and hung up. So rude especially when I hadn't even had a chance to walk in their door yet. Hopefully they see this post and don't waste a stamp to send me another notice. I have no intention of paying and will absolutely never return. read more

I've been going to Fifth Avenue since I became pregnant with my first child 30 years ago. Because the doctors with whom I dealt over the years eventually retired, I finally ended up with Dr. Clinch as my doctor. I am very pleased with him. He is informative, friendly, easy to talk to, and answers all questions thoroughly and openly. I have gone through many changes in three decades from young, expectant mom to middle-age, but this doctor always makes me feel at ease and comfortable about whatever might be going on with my body as I get older. I've also referred all 3 of my daughters here, too. Thank you, Dr.Clinch and staff! read more

I found Dr. Clinch many years ago and have also got my mother going to him for her GYN needs. She is turning 90 years old this month and thru the pandemic he and his staff have been wonderful with her. Of all times, she wound up having a GYN concern crop up right at the beginning of the pandemic when people were afraid to even go to their healthcare appointments. He was able to relieve her mind that she did not need any outpatient surgery and was able to treat her medically instead. She is doing fine now and continues with her follow up appointments. He has always been kind and nice with her and takes time to explain things in ways she can understand as an elderly person. The negative reviews that I see on here I just don't understand. I have been a nurse myself for the past 30+ years and I do know first hand how messed up, short staffed, overloaded and what unprecedentedly unbelievable situations are going on within the healthcare system during this pandemic. As I type this, my Dad's oncology center is in the position of closing down their chemo room early on some days for lack of having chemo nurses to do the work! Maybe that can help put things into perspective to people who write up reviews about healthcare staff. I'd love it if the public could walk a mile in my nursing shoes right now. Dr. Clinch and his staff have always, and even thru this pandemic gave correct diagnoses and treatment plans and have always treated us well with dignity and respect. read more

Absolutely loved the care I received. The doctor was very thorough and answered all my questions. So happy I found a doctor that cares!

People who have had bad experiences here I feel bad for since I've been coming here to this OB for many years since I was at least 18. The nurses and desk workers are always very lovely and polite I usually am in and out quickly providing I get there early enough to fill out paperwork and leave the urine sample.. I've seen every doctor here and they are all very nice! My Dr is Geri and she is the best in my opinion I love her . Will always be coming to this OB because they take care of me and know what they are doing. read more

When I wrote my last review for this place, it was after my first visit, which went well. However, after getting pregnant and meeting the doctor, my opinion went downhill. This office is not well managed. Every doctor's appointment I had involved a 45 minute wait before getting in to see him. So, if I had a 4:00 appointment, I wouldn't see him until 4:45 earliest. Once I finally got in to see him, he would walk in with no records, talk AT me for about 5 minutes, ask if I had any questions, then leave. In 5 minutes, while pregnant, I could never absorb the information he was telling me, and by the time I had questions he was already gone. When I found out I'd had a missed miscarriage, it went something like this: At 12 weeks, doc does the first sonogram to test for heartbeat. There was none. Instead of trying to make some room for me to get in for an ultrasound that day, we had to go back out to the lobby to schedule another appointment which ended up being several days later. When I had the ultrasound and got the bad news, the doctor was on vacation. Thus, the DNC surgery took place another week after the bad news was given. The surgery itself went very well. In times of crisis, this doctor is very good at what he does. I had no complications and little pain from the surgery, though I did take 2 weeks off of work anyway to recover both physically and emotionally. When I went back in for my post surgery appointment 2 weeks later, I asked if my genetic condition(blood clotting) may have caused the miscarriage. He didn't know what I was talking about. My condition had been mentioned at just about every appointment for the last several months and he DIDN'T KNOW what I was talking about. That ended our relationship right there. If the doctor can't be bothered to know his patient's medical history or even have it available in front of him for reference, how can he really help me? This office is definitely not setup for high risk pregnancies and the experience was very frustrating. Luckily, I found another OB a thousand times better that actually cares. read more

I've read all the previous reviews and most of them are far from what I've experienced. I've been going to the office since I was 18, pregnant for the first time and freaking out. I saw Dr. Clinch, I had never had a Male doctor for my lady parts so I was anxious, didnt know how I was going to feel about it. At the time it was myself and my then "boyfriend" now "husband". This was both of our 1st baby and we were soooo nervous. I'll never forget Dr. Clinch came in and said "so I heard your having a baby, congratulations!" That made us smile, cuz it kinda took the edge off. He informed us how all the appts would work, what they would do leading up to birth, he told us based on my last period we were due in December, and everything just felt so real after that, we ended up leaving very satisfied, excited and most of all comfortable. Ive only ever seen Dr. Clinch, for every appt after that. Hes been my dr thru 2 pregnancies, and he is a very "mommy first" dr. He makes me feel important even when I've expressed feeling like an awful parent, for needed a little alone time after I had post partum. Every appt after that I have always had great experiences, I mean yes a few times I had to wait longer but I understand that my dr is a busy man. He has to deliver babies, which you cant always put a time on when their guna decide to come so if anyone is still reading this, I hope you will take into consideration that these drs are only human they cant be in 2 places at once. And although yes you scheduled an appt months ago for a specific time then sometimes appts have to be moved because you cant tell a laboring mom to wait while we take care of this pap smear real quick. Just sayin... I'm a person that can read bad reviews and still go somewhere to see and judge for myself, if you go in with a bad attitude it will be a bad appt. That's my opinion. Anyways im done with this novel I just wrote lol. read more

This is my second year here for my annual exams and the first year was great. This current year is actually the most disheartening experience I have ever had at a wellness office. I scheduled my appointment for 8:00 am (arrived at 7:55), the receptionist said my appointment is not until 8:30 (which was a lie because I had already written down the time on my phone and I'm never early to anything) it was 8:40 am before I was called back to room. The NA went through the standard questions before my exam and mentioned at 8:54 that the doctor was still not in and I would have to wait a few more moments before I was seen because there is one more person before me. I specifically made this appointment at 8:00 am on 9/06 because the receptionist stated that this would be the only day that the doctor did not have a patient this early in the morning and she could fit me in without a long wait. If a patient schedules an appointment due to her work schedule you need to adhere to the time of the appointment or tell them you have to reschedule. Patients have work and school and cannot hinder their time because you can't make it to work on time. I am beyond livid and will not be back to this office in the future. Women please spend your co-pay somewhere else. It's 9:22 am and I still haven't seen a doctor.... read more

Ill never go back. I came in at 3:25 as a new patient with a 3:45 appt. At 4:20, about an hour after arrival, I asked if I was going to be seen. After 5 mins, they brought me back to Charles Clinch's office where I continued to wait another 15 mins. When he came in, he asked me how I was doing and I told him "Ok, just a little impatient." An appropriate answer could have been "I'm sorry. I understand you've been waiting a long time. Thank you for being patient while we were dealing with xyz" Charles Clinch's answer? "So did you want to just leave? Cause it is what it is" But OH! It doesnt end there. I STILL bit the bullet and he jumps straight into asking the factory belt questions: "So you're here for heavy bleeding?" " How long has that been going on?" "Clots?" "What size?" "What birth control are you on?" I told him nothing. "No, what birth control do you use?" Again, nothing. "Ok, what measures of precaution do you use to prevent pregnancy?" Really? Nothing. "So are you trying to get pregnant?" I said "Not right away" "So you're not trying and not preventing?" "Yes" Precisely! So it took him "20 questions" to get to that point as opposed to letting me explain all my history. "Well we may want to just put you on a hormonal birth control for 3 months to try to find out if its hormonal or not. Or if you want we can try to do some lab work to actually find out the cause" (Well, what would your answer be?) Clinch doesn't listen, he just talks at you. His next statements: "So your body goes through what's called an ovulation cycle and sometimes with heavy bleeding you get anovulatory cycles. You do know what ovulation is? Are you familiar with how that works?" "Well, yes." "Ovulation...." Blah blah blah. Again, he doesn't listen! I just told him yes. Do I know as much as you? No. You're the one with the fancy degree and machinery for a diagnosis. This doctor needs some compassion, empathy, bed side manner, and a set of big ears instead of a big mouth. If he had let me explain, he would've found out that I've had a child already, I'm very familiar with what ovulation is and what main hormones are at play, what birth control I have used in the past, how many ml I've bled this month because I use a menstrual cup, etc. But no... I couldnt take it anymore. I couldn't take the demeaning, condescending words, tones, looks. I left and got my money back. Now this is obviously a long, detailed review. I care about you enough - the reader, the one searching desperately for a good doctor, the one hoping that these reviews will give you an idea of what to expect - to suggest to you to look elsewhere. And follow what your gut is telling you. I should've walked away sooner when I heard all the pharmaceutical commercials on replay, telling me he's probably the kind to just write a script and call it good. Or when almost every page you fill out as a new patient is all about how they're going to get paid and how they'll tack on fees for all sorts of things like an extra $10 bucks if they have to send you a bill a 2nd time. Or when I saw patients come in after me and go ahead of me because they had a different (obviously better) doctor. Or when I waited over an hour. Or when I was asked by Clinch himself if I just wanted to leave. All moments I should have listened to my gut and just left. At least I got my money back without a fight. read more

Best płace ever. Been going here for almost 15 years and never disappointed. Dr Chinch and Geri are amazing. I have been seeing Gerri for last many years and she goes up and beyond making sure you are ok and understand everything that is happening. She is compassionate and carrying. Whole staff is amazing as well. Highly recommend!!! Wish they have a primary care dr too so I could just stay with them forever and never go anywhere else! read more

Dr. Clinch is a great OBGYN. He is so caring, and his staff is so nice starting at the front office to their Medical assistants.. I could't have chosen a better ob for my Pregnancy care. THANKS 5TH AVE read more

I have been going here for over 10 years. I had my son delivered by Clinch and see Geri for all my womanly appointments. I have been on my "period" for a month. I'm drained. Exhausted. Done. Get to the office and they turn me away because I do not have my insurance card. I pulled a copy of mine up on my phone and that didn't suffice. They also have a copy of my insurance card from my many appointments previously. It's unfortunate because I absolutely love Clinch and Geri but I will be taking my business elsewhere. read more

I recently moved to the area and I needed to establish a gyno. My GP referred me to an office that isn't taking new patients so Fifth Avenue was listed by my insurance. I saw Paragi Shah, DO and I felt she was rude and belittling. I'm only going back next week for a well woman exam since I don't want to try to hunt for a 3rd gyno. If there are any findings from those tests then I will seek treatment elsewhere. While looking at my forms she smirked and told me that my condition of PMDD isn't real and that it's just PMS. Clearly she is not up-to-date on her education as I have been treated for this condition for over 2 years by a GP, a gyno and a 2nd GP in Ohio as well as my GP here in Phoenix. I asked her questions about a procedure she was mentioning and she began her response with "Clearly you don't know anything about...". Later I asked her another question about another topic and her response began with "Obviously you don't know anything about how ...works". Nice huh? If it wasn't for the fact that I didn't feel well to begin with I would have put her in her place. She also stated that if I ate better and exercised then I wouldn't be so heavy and have PMDD (the condition she earlier said wasn't real) symptoms. She didn't take the time to learn that I do eat well and exercise and that my recent weight gain is a result from significant changes in medications for 2 major neurological diseases. She told me to go on an anti-depressant, clearly she didn't review my forms well because I am on one already. Lastly, she suggested tubal ligation as a form of birth control...Prob #1 I asked about new birth control options, not permanent prevention. Prob #2 I have a history of blood clots in my lungs and any abdominal procedures are risky. Otherwise, the office staff was nice and punctual. read more

If I could leave zero Stars I would. I went here for about half my pregnancy before I was just completely fed up with this place and left. I started bleeding before I even made it to my first prenatal visit, (about 6 weeks) and and they did get me in very quickly to be checked out by the nurse practitioner. While I was there I filled out all my paperwork regarding insurance, more about the insurance Fiasco later. The NP was very kind and sent me to have an ultrasound done where they check for the baby's heartbeat. The baby was still there and there was a heartbeat. I had more bleeding a couple weeks later which was accompanied by cramping and passing what looks like lots of tissue. Again the nurse practitioner saw me and sent me for another ultrasound. I was told that I would receive a call back to let me know about the results but didn't hear back from anyone that day, I called the next day which was a Friday and was told I would be called back. I didn't hear from anyone until the following Monday. I spent the entire weekend crying because I thought that I had miscarried. Monday came and the nurse practitioner told me that I was still pregnant. My next appointment was with dr. Clinch. It was very awkward and uncomfortable when he walked in the room and hugged me, maybe some people are okay with that but I don't want a stranger coming up to me and hugging me. Yes he would be delivering my baby, but I did not know him. This was the first time I had ever seen his face and it was just completely unprofessional. I laughed it off as him just being a very friendly dr. At my next check up I was almost 20 weeks along, and when I checked in the lady at the desk gave me papers regarding my insurance that said I had to pay almost $400 a month to meet my deductible and it would have to be paid off before 36 weeks gestation. I was definitely taken aback when I saw how much I would have to pay each month, the paperwork showed that the doctor's office submitted my insurance papers after my very first visit and the insurance responded within just a couple days. So why wait a couple months to relay this information? Instead of paying $200 a month, it had now doubled. I was called back to see dr. Clinch and was obviously thinking about the deductible I had to pay. Dr. Clinch could see I had something on my mind and asked me what was wrong. When I told him that I just found out how much I had to pay, his response was I should have known that before deciding to have a baby. Who says that?! You would think he would have a little more common sense than to say that. How about a "maybe you should speak to our financial department to see about Care Credit" or something! I was livid at that moment, how could I let this person perform a C-section on me when he has zero bedside manner. And had his office staff done their job correctly, I wouldn't have been upset about paying $200 a month to cover my prenatal care. But their incompetence ran my payments up to almost $400 a month. As soon as I left that doctor's office I found a new doctor, dr. Judy Tom at Desert West , and I didn't have to pay the full $1,700 deductible. I paid $400 and that was it! And she was amazing. Stay away from dr. Clinch! read more