Friendly service and thorough. Did not have to wait long. Efficienct, courteous, Efficient…read more PW

Chase Bank is a perfect bank that help me greatly with my mortgage and other business with no…read moreissues. I like Chase Bank.

I really love having this credit union so close to my mom's house that is open every day during the…read moreweek AND Saturday! Great customer service, and I am able to take money from my University of Illinois Savings Account, without going to Urbana.

I love this bank! The tellers are all very and professional! They are so helpful that they make…read moreyou feel great about paying the bills

The staff rock and they know me by first name. Now I will admit this is the first time a company…read moreknow me by first and last name so I'm little biases. One of the biggest things I like is they will call you for every little thing about your account to make sure it's you swiping your card and not someone else. They have also save me from over Draft a few times by calling and giving me the heads up and I was able to make a deposit to avoid the over draft fee. In short if you want a fun bank that care about you I would recommend you go to them. ~ Willie

I've had so many problems with this bank (not the branch, Old National in general). The latest:…read morewhen this local bank was First Midwest I regularly did external transfers with a credit union associated with where I work. No problems. Old National steps in and suspends the external transfer, cancels the link, and then tells me that I can no longer (ever!) transfer funds between these two institutions again. So, I either close my credit union accounts or close my Old National accounts. Easy decision.

Full of super nice staff who were able to help me. 10/10 recommend!…read moreI opened my first checking account here and they were super helpful.

For a full service banking experience, not only was I not greeted when I arrived, but I stood in…read moreline to have them tell me I have to make an appointment to see someone to change an address on an account. A waste of 20 minutes of my life plus the drive time to get all the way over here since they closed the Chase Bank closer to my home.

If I could give -0 stars I would! today Friday 13 the lady at the business window shut down the…read moreshade on my face! and the 2 cars at the driver up window were taken care of, meanwhile I was not. even though I arrived first. honestly chase can do much better than this! at this location doors get close at 4:45 (is not the first time this has happened) and if I get lucky I will get serviced at the drive up window. I get, you ladies want to go home, has been a long day, but don't we all? if you don't have what it takes to do customer service... change career or change the schedule hour on your door, so customers don get fooled thinking you guys will be open until 5.

This bank drive through sucks. I sat here over 10 minutes. No one is even here. No correspondence…read moreat all. It's a shame we have to go through this in our neighborhoods.

I really love the people whom work at this branch. But I hate this one. It seems like every time I…read morecome the machine is broken. Totally ridiculous

Bank of America located in the Ole River Oaks Mall or across the street, not sure to speak with…read moresomeone regarding my accounts. The beautiful & very knowledgeable Queen that assisted me was named DeAsia . I APPRECIATE her, she was able to answer all of my questions and had a few of Them but she answered them All. I really like this lending institution but I live n Indiana & I am not always feeling the drive. But Today Was A Good Day. When I told DeAsia my complaint and shared that they needed a few branches in Indiana she encouraged me to hang on ...YEAH. My overall experience gets 5 Stars today.

worst bank ever. You can spend a week leaving messages for the associates or try to reach anybody…read more I had a transaction that has been delayed for 3 weeks. I have called over 20 times, unable to reach anybody or have my calls returned. I will be closing my accounts as soon as I have this issue resolved