We had an urgent matter to be addressed. Jeremiah came out immediately and answered all of our…read morequestions. Really put our mind at ease..

Mr. Rooter always does excellent, prompt, and professional work. They did not try to overcharge us…read moreand gave us an honest assessment of our issue. We were relieved the problem was not worse. Highly recommend! Thank you to Jason S.!

Thank you Brandon Nicholas for fixing my ac unit!! I came home from work yesterday and it was cool…read morein the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

Needed help with an electrical plug & gfi's. He was prompt & great to work with…read moreHighly recommend. Will definitely have him back out for either electrical and or plumbing when needed.

Heating element went out on water heater on a Friday night. Called several plumbing companies…read moreeither no answer or call back on Monday. Happened to find Ledbetter Plumbing & Electrical online and called early Saturday morning. He was at the house within an hour and fixed the water heater and didn't charge me outrageous fee. Very professional and knowledgeable. Plumbing and electrical services. Definitely my new go to. Highly recommend

Very friendly and polite , Knowledgeable and quick. Had my whole toilet tank replaced and it only…read moretook 20 mins. Definitely will call them again when needed.

From the owner: Posey Family Plumbing specializes in water heater repair and replacement for homeowners across…read moreFranklin County and the surrounding area. Whether your unit stopped working, you’re ready to upgrade to tankless, or you just want an honest opinion on whether it’s worth repairing — call us. When you call Posey Family Plumbing, you’re talking to Brian. Not a dispatcher, not a call center. The same guy who shows up at your door is the one who answered the phone. That’s how we’ve always done it. Serving Washington, MO and Franklin, Jefferson, Warren, and Gasconade Counties.

Ace saved us a repair bill by revealing a problem that was not appliance related, putting people…read morebefore profits. They are honest and helpful, even over the phone.

From the owner: Ace Appliance Repair in Washington MO offers reliable and professional appliance repair services…read more Our team specializes in repairing refrigerators, washers/dryers, electric water heaters, and garbage disposals. With years of experience, we provide top-notch service at competitive prices. Trust Ace Appliance Repair to get your appliances back up and running efficiently.

Water storage tank leaked water all over my basement on a holiday weekend in the dead of winter. i…read morealso have hot water heat and didn't want my water turned off several days. He got me a new tank and installed it that weekend. Great job, will call him again.

Worst plumber in town. Had a shower installed by them a few years ago. Today my shower and subfloor…read moreare being replaced because they didn't put in a threaded drain, nor did they support the shower, so the shower cracked, and the drain leaked all over floor. This ruined my subfloor, and the newly installed shower. So for the past 3 years, the shower has been rotting my floor and leaking everytime we used it.