The staff was very helpful and friendly. I was impressed with the reasonable prices for boutique…read moredog store. Loved the variety and selection.

i'd visited the pet store yesterday because i've been looking for dog hair gel or dog nail polish,…read moreand ms juniper from petco recommended i ask at the boutique pet store dog dish. immediately, from the name and the corresponding sign in front of the store, i'm drawn to the store, as while i'm not opposed to cats, I'd definitely consider me a dog person. after perusing the store for a few minutes, i'd asked the two young women at the counter if either knew about the store carrying either dog hair gel or dog nail polish, to which i'd received a kind, polite response that neither had heard of such a product. then, displaying superb customer service, one worker, kayla, searched the products online and found that neither is carried in-store locally, but both appeared available on the websites chewy and amazon. nevertheless, not wanting to leave empty-handed, i'd decided to look more closely at the bulk food sort of treat section i'd noticed while perusing, and saw a couple kinds that looked appealing to me for the dogs at the crib, those being pumpkin and peanut butter flower-shaped treats and blueberry and peanut butter bone-shaped treats. then, after weighing the treats i'd selected, 3 of each of the 2 kinds, the aforementioned worker clearly informed me the bulk food treats, though mix and match, have a 1 ounce minimum, and those i'd selected so far had not reached that weight. so, rather than charge me for the minimum ounce price without bringing the treats up to weight, she added more of each kind of treat i'd selected to bring the bag to 1 ounce, definitely a gesture deserving of returning to shop again. and further, the second worker, alex, while her co-worker was filling the bulk food treat bag, gave an enticing description of the k-9 donuts on display at the counter, of which i'd expressed an interest. specifically, she described that the ingredients in the donuts are all-natural, and even friendly for human consumption. so, you know where i'm going next . after breaking the donut into fourths, which, sidebar, the one critique i'd offer is the donut was somewhat hard to break, i'd given a larger pieces to each of the two large dogs at the crib, and gave a smaller piece to the small dog . and with just a few seconds of hestation, i'd decided to taste the second smaller piece to offer a personal review, beyond that of the easy to please dogs, and i'd say that the donut, while not going to be a go-to for me to eat, did have a pleasant taste, and is a treat i'm very content feeding the dogs.

I stopped by excited to have a close option to buy pet food. The store is brand new, so everything…read moreis clean and well-organized. There is a wide selection on food, toys, and other pet essentials. Staff immediately greeted me and asked if I needed help finding anything. I was looking for squirrel and bird food, basically a mix of seeds and nuts. Unfortunately, they didn't really have anything similar. The closest thing was rodent food or bird food, but I needed both. As I was about to head out empty handed, the employee mentioned I could submit an order for specific products. They had to call the manager because they didn't know how to go about that. I wasn't in a hurry, so I didn't mind. I had to fill out a short form with all the details, including the brand. They said I'd get a call or text when it was ready for pick up. It's been three weeks and still haven't heard anything.

Love the self-service wash stations at this location!! I have been taking my dogs to the 61st…read morelocation for baths for several years. I was very happy to find that the Brookside location has a much larger dog wash area that is well-stocked with towels and aprons; not to mention, it's very clean. Getting both of my dogs bathed was a breeze. We will definitely be coming back!

Mak provided excellent customer service in the fish department. I came in knowing nothing and she…read morewas very well-informed and helpful. She was pleasant, knowledgeable, and patient with my many questions.

i'd stopped by the pet store tuesday, on the way from going to the gym to picking up breakfast,…read moremainly because of an interest i've had in painting the nails of the dog my mom and i have been watching. that said, the store does not sell pet-friendly nail polish. however, in order to give some regard for the polite, kind customer service given by the worker who opened the store that day, i'd got three dog treat cookies, one for each of the three dogs at the house where i'm living. for the two male dogs, i'd immediately set sight on the ice cream cone shaped treats, with sprinkled frosting in the place of an ice cream scoop, and for the female dog, i selected a green flower-shaped treat, a daisy or an orchid i'd guess specifically, after the same worker who answered the nail polish question showed me a selection of flower cookies available at the counter in addition to those in the display case in line. although the ice cream cone cookies did not break apart easily after separating the ice cream scoop section from the cone section, the larger male dogs did not have a problem eating the somewhat large pieces, and the smaller female dog did not have a problem eating the flower cookies, which i was able to rather easily break apart at the petals into six pieces. and lastly, though i'd not yet thought to ask about such a product during the recent experience, i'm interested to learn if the store sells pet-friendly hair gel, so i'd be able to hold the hair of the female dog in place when she is in a mood to wear the hair on the center of her head styled in a mohawk.

I love this place the guy that owns it that runs it. He's so knowledgeable of everything. They have…read morethe best selection of collar I buy leather ones and have the dogs name and my number put on it. This is one of the best places in town. It's just. Mom and Pop shop and has anything that you need at a good price cheapest on tags, and tags for your harnesses if I ever have any questions he will answer anything for you even though you might feel that it's stupid question. No question is out of his expertise, I'm a satisfied customer for years

This locally owned small business offers quality pet supplies at a reasonable price. The employees…read more(usually the owner) are knowledgeable and helpful when it comes to selecting the right products for our pups. We buy specialty dog food here, and the price is better than Southern Agriculture and other big chain pet stores. Some of the dog foods have a loyalty program which can lead to free bags of dog food! They even offer to load into your car for you. We also purchase our dog collars here because they'll add an engraved tag onto the collar with any collar purchase. Definitely worth checking this place out if you have pets to pamper!

Summer gave our kitty, Pepper, the best styling she's ever had. Thanks Summer. Hats off to her job…read more It can't be easy handling a cat like Pepper.

One stop shop for pets needs and wants. Lots of selection of…read morehealthy dog foods too. Enjoyed the small fish section and aquariums they had. Being a pet store, it was clean and didn't smell of urine or animals much at all. We came looking for fish, I don't have animals but I love dogs. Definitely would come back for any pet needs and parking lot is huge !

We've been going to pet supplies plus for as long as we've had our dog, and they offer so much! Not…read moreonly are there always great deals on treats and toys, but their dog wash station with the punch card allows you to bring your dog and give them a bath yourself at an incredibly great value. The staff is always super friendly, and they always throw fun events (including the first time my baby stepped foot in a pool). They're my go-to pet supplies store, and I love it more each time I go!

Best customer service for Pet store ever. Very knowledgeable with products, and best products per…read moredog breed. Thanks L

Always great service and good prices. They have good products and sometimes the only place to find…read morecertain items.

Fire cashiers that do not know how to do their jobs. Clearly continual problem not ringing items or…read moreservices up correctly. Giving customers wrong information and refusing to sell product that vet advised them of. Wasting customers time and gas. Very disappointing and dissatisfied with customer service!!!

Dog wash is great ! You get 10 minutes for $10. You can pay with cards cash or you can buy a coin…read moreat the register and also it has a bunch of selections for a program that it takes you through where you have shampoo, conditioner, clean control, and blow dry selection. And you can close the door where you put your dog and your dog feels completely safe and enclosed in there. Great great place. Great great value will never go anywhere else to wash my Aussie

I bought a very expensive bag of dog food for my immune compromised dog. The food was recommended…read moreby my vet and this was the only place that carried it. The bag arrived damaged. I returned the bag and they said it was out of their return window and wouldn't issue a refund or provide a new bag. So, I spent over $150 on a bag of dog food that I wasn't able to use and spent time and money returning only to have them keep the bag and not issue any refund or replacement. Seems unacceptable to me. DO NOT RECOMMEND PURCHASING SOUTHERN AGRICULTURE PRODUCTS.

First time ive been here since it opened. The store is very clean and organized. They have the…read morebiggest wall of pet toys i have ever seen! If your looking for high quality pet food for your dog or cat this place is a must to at least check out. This store has a little bit of everything packed in here.The staff is super friendly and very helpful. The only thing is some items are hard to reach due to the height, but the staff has no issues helping retrieve anything. The store corgi is adorable!

So glad we went! It is a fantastic selection of treats, food, toys, etc! Our dogs absolutely loved…read morethe experience. We will definitely be back. Love the pet friendly shopping experience.