If you're looking for quality work, fantastic staff, excellent communication, and a local,…read morefamily-owned business, Roger's Auto Body is the place to get your collision work done. I've had several auto claims handled with them over the years, have had friends/family who have had auto claims with them, and no one has ever been dissatisfied. Paul the owner takes a personal interest in customer service, and making sure that you understand what kind of work was done, where, and how. Auto accidents are stressful. Navigating the insurance companies is stressful. Roger's Auto Body is the least stressful part of any claim I've ever had. If anyone mentions body work I always say that Roger's is the place to go. Highly recommend, and will be going back to them on the unfortunate day that I need auto body work.

Everyone at Roger's was so great to work with. They cared as much about getting me my car back as…read moreI did and that showed in everything they did. I was so excited to get my car back and find it not just fixed but looking like new again.

Best mechanics in town! I recommend everyone to go here. The…read moreowner is the most honest reliable man. I have been going here for over 10 years and will continue to. The shop also does body work and recommend also

Great service! Conway and everyone there are tremendously helpful. They do excellent work, and even…read moredetailed the car and filled it up before returning it. I highly recommend them. My 1999 car looks new, thanks to them! They took care of all the State Farm hurdles to fix my car with the appropriate NEW parts and request a supplemental payment to make up for State Farm's stinginess. (State Farm sent a check for less than half the estimate.) They made the insurance company headaches go away.

Good work done at a fair price. Knowledgeable staff, owner is honest and trustworthy.read more

I wanted to support a local shop, but it turned out a bad idea. Multiple imperfections in the…read morepaint and you can see all of the repair areas in the metal. Follow up work was required and I could never get the shop to answer the phone or fix the work.

I have had both body work and mechanical work done at Gagnon's. They are excellent at all they do…read more Maria and Crystal have a great crew. They are honest, knowledgeable, and have reasonable pricing. Would highly recommend Gagnon's.

Had a really bad ticking, couldn't precisely locate the problem with 2 previous mechanics. Came…read morehere and crystal went out and came back shortly with a solid idea, but wanted to put it in on the lift to confirm. Not even 20 minutes, car was back down. She's was explaining what was wrong, how they can fix it, how much it will cost and time estimate for repair. Before they brought my car around she even took me out to the shop to show me exactly what was wrong (I'm not mechanically inclined at all.) after getting the appointment taken care of no ticking AND she still had the parts to give an even more in-depth explanation of the problem. The mechanical problem with my car was expensive (it was going to be regardless) but the smooth process, great customer service and patience they had explaining everything really blows me away. The folks here are true professionals of their field.

I have two vehicles in which I believe I have brought them into Midway Collision Center on four…read moredifferent occasions. Each time I have gone in I have had exceptional service. They did a superior job after explaining their work and process.  I got my car back timely, perfectly clean, and no one would ever know it had been hit/damaged. They were prompt, courteous, updated me daily with the progress as well as answered all of my questions and there is nothing I can think of that would have made my experience better, both for me and the coordination with the insurance company. Let's hope I don't need body work anytime soon, but now I wouldn't go anywhere else. In my opinion...superior work and service. Very highest recommendation! Michelle C. 4/7/2021

My car got side swiped in a grocery parking lot. I ended up taking it to Mid-Way as it is…read morepartnered with the insurance company of the driver who hit me. The workmanship is 5 Star. Like brand new. They found additional damage not included in the original estimate by the insurance company. They worked with the insurance company and took care of it. No problems. No hassles. They kept me informed as things progressed. Everything was cool and calm. I have my car back and feel good about the whole experience. The manager I worked with was John (didn't get last name). He made sure I was satisfied.

Maybe this place was good in the past, but they seem to have fallen into disarray…read more I call to ask about having my bumper replaced. "Sure, bring it by," the guy says. "I'll be there in 20 minutes," I say. "See you then," the guy says. 20 minutes later, I arrive... and the guy I talked to is nowhere to be found, and the other guy there has no idea who I am, can't give me a quote, etc. Apparently, the guy I talked to stepped out... Later on, I drop off the bumper to be painted. More confusion ensues, but they take the bumper and the paint sample, and say they will match it. Many weeks go by.... finally I call them. Oh, yeah, the bumper is done, the guy says. But he had totally forgotten about it, he says. Can I bring the car to have the new bumper installed? More confusion ensues, where he can't tell me a day/time that will actually work. I'm going out of town in a few weeks, so I decide that I should call back after I get back in town. After I get back in town, I call to schedule, and he tells me he can install the bumper on Thursday, in two days. Sounds good! When should I bring it by? First thing in the morning, he says. Like, 8am? More like 8:30am, he says. By the way, we never talked price. How much will all this cost? More confusion, and then... roughly $800? I guess that sounds good? Thursday arrives, and I bring the car at 8:30 as planned. The guy looks at me in total confusion, like, "What are you doing here?" I mention my car, and having the painted bumper installed. He says that they're one guy short, and won't be able to get to it until tomorrow. But of course, we need the car tomorrow. Thursday was the day we planned on not having the car. He also has a doctor's appointment, etc. He seems really stressed. Then he says he doesn't even know where our painted bumper is. Could be upstairs, could be in the basement. Gulp.... has he lost our bumper? So we tell him we are going to have to reschedule, and then my wife and I are about to drive away (in our two cars, so she could drive me home when I dropped the car off), and then I'm like, "Wait a minute, enough is enough. I should just get my bumper, pay for the paint job, and take it somewhere else for the install." I mean, if Thursday couldn't work, as agreed, he should have called us to let us know. But come to think of it, he never even wrote down our phone number, or my name, or any other information about me or my car. So I go back in. The owner guy is nowhere to be found, and one of the younger technician guys knows nothing about my bumper, or how much it will cost, etc. More confusion ensues, and they finally call the owner guy, and he says $600, and I'm like, "Fine." They also go upstairs and find the bumper. Well, that's good news! And yeah, it would be easy to lose something there.... the place is absolutely piled with junk. Like... if I actually dropped my car off here, would it return in one piece? They bring the bumper down, and it's all dusty, but they wipe it down, and the paint looks nice. There's a scuff on one corner of the bumper, but at this point, I'm just going to take it. So one of the techs takes me into the office, which is an RV in the back, again completely piled with disorganized papers and junk. He processes my card, and I take my bumper and go. Two stars, because I feel bad for the owner, who's getting old and seems like he may have some health problems. But yeah, I would never bring another car here.

I was happy with the repair on my car, the cost, and their customer service. The only issue is…read moretheir location. They are on a busy road and have a small area to park. It was a little nerve wracking getting out onto the road from this spot.

The only reason this place gets 1star is because the gentleman I bought my car from was superb. If…read moreyou're looking for a cheap car with no frills service and one of the dirtiest dealerships I've ever seen, then you'll love it there! The management at this establishment is A JOKE. The GM, Pete, is probably one of the most patronizing unprofessional people I have ever come across. He is the reason why people hate buying cars. Right after I purchased my car I noticed an alignment issue where my car was pulling to the left. After several phone calls with the GM, finance manager(ridiculous, right?) and service, my car was dropped off several times over a 3 week period for them to finally fix the problem. After all was said and done I cancelled my service contract with them because I don't ever want to go back to deal with that place again. I have to add that once Brian joined them as their service manager my car was fixed promptly and most importantly, correctly. Do yourself a favor and go elsewhere.

This place was a super friendly, genuine, dealership. Patrick was amazing and shot straight with…read moreme while maintaining a professional demeanor. Brandon in finance was polite and honest and genuinely thrilled for me. The car is great, clean, and I am 100% satisfied. The other review on here is from 2013. I am not disputing that there may have been issues at Key in the past. I wouldn't know. But I can say that now, in 2016, my experience was a refreshingly easy and honest one.

AMAZING ! My trucks interior looks BRAND NEW. I have 2 young kids-- the back seat was so bad ,…read morecrumbs spills and stains galore. And I also had a long haired husky. Tyrus worked his magic and it looks like a brand new truck. He was very professional , quick to respond , and clearly knew what he was doing. Will be recommending to all my family and friends.

From the owner: New clients get $25 off! Call now to schedule your appointment.read more