We recently lost our faithful feathered companion and (of course) the ground had just frozen…read more.. The last time this occurred we were 1000 miles away travelling and the local vet provided a cremation option and we were pleased with the result so we tried Flukes. Every aspect of Flukes service was professional and appropriate. The custom certificates, private cremation, claw print, packaging, and even a custom bag for pickup... All aspects of Flukes service either met or exceeded my expectations and I highly recommend them for anyone who has gone through the loss of a treasured pet.

After just one experience with Fluke's Aftercare and the owner, Linda, my husband and I would…read moresimply not consider taking any one of our four-legged children who will leave us at some, I hope, far in the future point to anyone else. We were met with such compassion, kindness, warmth and understanding that it alleviated any concerns that we may have had as to how our dearly departed would be treated. Linda was kind enough to place Blobbo's remains in the urn that we had purchased elsewhere and, despite our not having requested anything other than clippings of our dear Blobbo's fur, (and we received quite a bit of that - thank you again, Linda,) we also received a lovely remembrance packet that contained his paw print on a heart-shaped piece of plaster, a lovely little remembrance bracelet, some wind chimes that will always remind us of our dear boy, a votive candle, and some candies. Finally, there was also a certificate as to individual cremation having been done that also contained a paw print on it. All of this was contained in a nice tote that was ours to keep and another reminder of our Blobbo. Thank you, Linda and Fluke's Aftercare, for the best possible experience we ever could have hoped to have under very sad circumstances.

I called Gary Smith with Benson Brook Pet Cremations the morning I was to take my cat Ivan to the…read morevet. Gary seemed like a good guy on the phone and though it was to be an hour and ten minute drive from Portland, I decided to take Ivan there when it was over. In the first place it was just a really good drive and maybe I needed that to clear my head. In the second place, Benson Brook seems to be at the end of a peaceful road in Parsonsfield, Maine. It seemed appropriate. Gary runs the business in what looks like his garage, which gives kind of a hoakie first impression. That impression quickly goes away when you meet him. He demonstrates a genuine sympathy for people and their lost pets. He has a nice lobby area and will gladly show you everything involved and answer any questions. At my request, Gary allowed me to place Ivan into the crematorium myself, which afforded me one last look at him, as if he was just taking a nap curled up against the bricks. Gary closed the door and started the process while I watched, and I can truly say I was there with my cat Ivan until the very end. The next morning I returned and Ivan's ashes were in a very nice ceder box Gary made himself. It was a nice touch on top of the many other nice touches. I am not looking forward to seeing Gary again or making the drive to Parsonsfield, but (at least), two more times, I will. It is kind of a long drive to Benson Brook, but I recommend you make it. The terrible sadness I feel has not abated even a little bit, but I have peace of mind that my cat Ivan's remains were treated with care and respect. I know, because I was there.

I took my favorite kitty, Sinbad, here a few years ago and ,unlike other places, you can be assured…read moreyou will get your very same animal back. Gary gave me all the time that I needed to mourn and was very sympathetic when I cried horribly. He promised I would get my same animal back and he showed me his set up. He gave me a snippet of Sinbad's fur as a momento. I picked up my ashes the next day and Sinbad was in a nice box with a very nice bag. Gary really is very kind and he runs an ethical business. He is flexible and reliable. I will be bringing him my eldest kitty, Topaz, of 14yrs either today or tomorrow after he is put into his eternal sleep - and I KNOW I will be getting my very same animal back. Gary runs a very small operation and his customer service is flawless. He is very helpful during this difficult time and I will always return - no matter how far I move away. I would not trust my animals with anyone else.

While the circumstances leading up to our experience with Dr. Beckett wasn't pleasant; Dr. Beckett…read morewent above and beyond. My husband works out of state and travels with three of our dogs. When the oldest quickly deteriorated in a span of 48 hours, we knew it was time. Not knowing anyone in the area, I did a google search and found Dr. Beckett. I called past business hours in Maine and to my surprise he answered! He traveled to the obscure location my husband and fur babies were staying and helped our boy cross the Rainbow Bridge. Thank you for making a difficult experience easier to accept!

Dr. Beckett was communicative and supportive leading up to the dreaded day. On the terrible day,…read moreDr. Beckett arrived very quiet, respectful - observant....seeing the discomfort that my dog was in helping us feel confident in our decision. Dr. Beckett was very unobtrusive during the event - making it all about our dog and what we needed as the dog parents. Highly recommend.

Dr. Maloney is not only a lifesaver for my Maltese poodle but she was amazing when it came to me as…read morewell. I couldn't be more grateful for her services and her expertise. I was a wreck when she told me my dog needed emergency surgery due to a dangerous infection called pyometra but she handled me with grace and kindness. They came right to the house and dropped everything else on the schedule to make sure my dog stayed alive. (On a Saturday mind you). She took all my nervous call and questions after the surgery regardless of what she was doing and made me feel at ease. If you want great service, your animal in great care, and ease about the whole situation for your animal and yourself-call Dr. Maloney and her team.

I've used her for over 8years that's when I got my french mastiff Benson. So I tried to call her…read moreas his health was going down hill. she never called My big boy Benson died and recently called her to call in my other Girl Mamma Brooke's meds and says she is currently closed. I own Benson Brook Pet Cremation and have taken care of 3 of her dogs at no charge. I will never recommend her again.

Treated us with respect and kindness. They made an unfortunate situation a bit more bearable.read more

When the employee, Sarah tells you that she rides around in the van doing "pick ups" playing music,…read morelaughing with her colleague (Keith) - saying "can you believe we're getting paid to do this?" While families are grieving, you KNOW that you're in the wrong place. It appears she has lost all compassion for clients. Sarah also spoke negatively about other pet parents - about how she had ashes "hidden" under her desk waiting for the client to come in to retrieve their pet - that they were "losers" - I inquired about Sean - as we had used your services previously - Sean was wonderful - Sarah went into details about his "troubles" - This is totally unacceptable in business. Get a professional to console and guide your clients through this difficult emotional and heartbreaking journey - it's a compassionate process, because it has an immense impact on our lives; one we will never forget. This happened a year ago. I recently lost my sweet girl - I considered capitulating to using your services again - after speaking and texting Sarah - I knew in my heart of hearts there was NO way I was going back there. If you decide to use this service INSIST on a tour - go into the back, look around, I guarantee it'll be an eye opening experience. There are other facilities that ARE caring, they ARE compassionate and they ARE professional.

Very supportive throughout our journey with them from the initial call to receiving our memorial…read moreand items including paw and nose prints. It was a great choice choosing Tranquil Waters to assist our family. ​​

My dear Lily was put to rest on 3/17/23 with cancer..she went down fast and I needed to find…read morecremation without fire..they have two lovely employees who walked me through the process of aquamation, no fire, cremation..They are amazing. Emphatic and gentle that treated Lily with respect and I can't thank them enough for Lily's care and dealing with a shattered pet owner..I would recommend this business wholeheartedly..

Just moved to Camden with LilyBet 12yo border collie - was referred by family n friends n found a…read morecaring team of professionals who are now our go to.

We were vacationing in Rockport for the week when our dog developed a UTI. The folks at Camden…read moreHospital for Animals took our dog right in (after getting a sample) and prescribed an antibiotic on the spot. It saved our vacation. Total cost was only $110. Friendly people and great service. When we someday move to Maine for good we hope these guys are close by!

Amazing place for boarding and grooming. Mike is the only one who can cut my dog's nail. Even the…read morevet couldn't do it. Reasonable prices and friendly staff.

When we go away, our two pups go to "Uncle Mike and Auntie Tanya" and we do not worry about them…read more at all. Our dogs are protective of one another and Mike and Tanya keep them together in a play yard but separate, and safe. Always a friendly and loving place to take our furry family members. Thank you, for being a wonderful "home away from home" for our babies. We wouldn't board anywhere else!! Lori Merrigan

Totally impressed with the staff and doctor. We had an emergency on the 4th and their response was…read moreefficient, caring and immediate. Dr Martin gave our dog a complete exam, then spent time explaining her findings and giving us options for further care. She did not do anything without our approval as this was not a life threating situation that required immediate attention. We appreciated that. The fees for he r time and service were very reasonable. We highly recommend Concord VCA and won't hesitate to use them again.

SUPER friendly and sweet staff. BUT, we took a rescue cat there who was clearly in bad shape and…read morethey did nothing. They couldn't even tell us the gender. She ended up having a respiratory infection and broken leg and the NHSPCA finally saved her.