Michelle was great, help me find an apartment within a few days. I put in a request online and they…read morereached out really fast.

This place is a complete life saver!! My husband and I worked with Silvia & she found us an amazing…read moreplace within the week. They are responsive, thorough, caring & effective. Silvia went on the apartment tour with us & made us much more comfortable. We've just moved in today & our new place is a dream. If you're struggling to find your next home, don't have the best credit & don't want to waste money on endless application fees; this is the place for you. Thank you guys so much!!

There saying I'm in debt for 3000$+ they ain't worth a fuck do not rent from them they are scammers…read moreand will get you for every dollar they can try for. Quality of living was shitty, Value is shit. Any service or maintenance request was never answered!!! ROACHES‼‼‼‼ A SHITTY SHADY BUISNESS

Absolutely horrible the way they treated a young family who were amazing stewards of the home they…read morelived in. Ryan Boxrud gave us no help throughout. We could never get a hold of him and he lied to our faces. But he was more than happy to leave a note on our door giving us 30 days to move out and take our entire security deposit after a year without any contact. Didn't even give us a heads up, just a cold note on the door. I can't imagine treating people the way they did.

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Jeremy was incredible to work with! He was extremely communicative, kind, and trustworthy…read morethroughout the entire process. We really appreciated how transparent he was and how willing he was to answer all of our questions. Our prequalification form was delivered in less than a day to our email, which we appreciated the swift deliverance. Even though we ultimately decided to go with a different lender to take advantage of incentives through a new build, we genuinely enjoyed working with him and would absolutely recommend him to our friends and family & will keep him in mind for the future in real estate. Highly professional and truly cares about his clients! Thank you Jeremy & Fairway Mortgage for taking the lead in getting us into the real estate world!

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

Acted very interested had me call my office of my park to make sure it would go smoothly and called…read moreback the next day and said he couldn't move forward with no explanation!! I have a very nice home and was willing to work with them and they just brushed me off for no reason!!! Can't trust these people and also called from a spam number according to my phone!! I've heard these people help everyone but someone with Cancer in a hard spot NOPE!!!

From the first time I contacted Valley Home Buyer and left a message, I started on a positive…read moreexperience. I called and left a message for Erick. Robert called me back and answered my questions and asked me when it would be convenient for him to come out and look at my property. I told Robert I was free all this afternoon, and Robert made an appointment for that same afternoon. Robert was prompt in showing up for our appointment, he was friendly, upbeat and professional. Robert was always courteous and at no time made me feel pressured in any way. As I showed Robert around the property, Robert asked if he could take photos. I agreed and Robert took many photos. Robert excused himself and conferred with Eric over the phone. I explained to Robert that I was searching for a home in another community and I might possibly need a lot of time to find, purchase and move into another home. And in the process of accomplishing all of that, I would most likely find myself technically homeless for a time. Robert said, "when you do business with us you will never be homeless". Robert said that he and his company would allow me all the time I need to settle into another home. I must admit I was a bit skeptical and asked Robert to elaborate on this statement. Robert said we could set the closing date for any future date I was comfortable with, up to ninety days. Robert went on to explain that I have fourteen days to vacate the property after it closes, at no additional charge to me. I asked Robert, "what happens if that still isn't enough time"? Robert said, "then we charge you rent". I asked Robert how much the rent would be, and Robert quoted me a price which is an average price that a home like mine normally rents for. I told Robert He had answered all my questions and concerns. At which point Robert asked if I was ready to sign paperwork today. Robert made me a cash offer which was less than I wanted but fully met my needs. I signed the contract with a closing date set for ninety days. Shortly after I met with Robert, I found a house and set a closing date in approximately forty-five days. I called Robert and asked him if we could close before I close on the home I had found. Robert once again assured me that he and his company would always be ready to help me in any way they could. And agreed to close approximately one week before I close on my new home. I communicated several more times with Robert before closing and my requests or questions were always met quickly and courteously. In summation, I would say that Erick, Robert, and Patricia are very open, honest, courteous, friendly, efficient and professional people, who are a pleasure to work with. I have already made two referrals and will continue to refer people to them. Armando P.

This "school" is just a money grab. I got sucked in because the price was lower than others and it…read morewas online. You have 6 months to complete the course and pass the in-person ONLY final or pay a $99 extension fee. It's $25 extra each time you take the final and driving to remote locations to take the exam, which you are set up to fail. Many of the questions are not even in the course material and you can pass their practice exams repeatedly, but none of those questions are on the final exam either. 3 fails and you're out about $600 with nothing to show for it.

Jeff is an asshole. There is no one in their office, and I can't get through to anyone on the…read morephone. This company is a joke. I had to look up Jeff's actual office number, and got berated for calling him on that line. I'm just trying to finish my test, and I got no support. Aside from the many typos in the curriculum, this course is a joke and there is no support. Stay away! Update: After being berated by Jeff, my account got cancelled which was paid for, so now I can't finish the contract writing course. Thanks Jeff!

Bob is a runs a great property management company. If you want to go on vacation without renters…read morecalling you, I highly recommend his services. He's great at inspecting the homes and taking care of the tenants.

I have been renting from All Points gong on my 4th year now. Bob, Jesus, Allen and team have all…read morebeen awesome. They always provide immediate response and take action to correct the issue. It is such a pleasure to know they are always available to assist as needed and take pride in the property they support. Thank you all for your hard work and dedication to your renters.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

I would like to preface my review that I had zero dealings with anyone else at Real Estate…read moreManagment Network, LLC otherwise known as REMNLLC. I do not know or have had any interaction with "Frank" or "Jo". Chadwick Myers aka Chadwyke Myers with remnllc or Real Estate Managment Network, LLC, should be avoided in the property management realm if you are a tenant if at all possible. The few times I saw him in person and during working hours, he smelled strongly of alcohol and was difficult to communicate with due to his level of inebriation. I would not expect to have any communication with this property manager. It's apparent that previous water damage to the property I was renting existed due to pure negligence as I had contacted him about a water leak in the guest bathroom, and he never responded or fixed the issue. There was water damage to the bathroom as a result, which upon move out I was NOT charged for. I should also add that I wasn't charged for any water damage that was pre-existing to the property. The sink in the kitchen had rotten wood that I had pointed out to him and in turn added a foul odor to the property. There's also rotten flooring throughout the property. I was charged for a plethora of pre-existing damages to the property that were annotated on my move in checklist and also noted by Chadwick himself upon move that he said he would come take a look at later, which he did not... and ultimately grossly and wrongly overcharged me for. There were also complications with his billing system which resulted in being charged twice for rent for multiple months. I was charged double rent for two months in his system, and received no response from him via telephone or email when trying to contact to fix/resolve issue. I did have some concern as he has obvious alcohol/substance abuse issues and had presented himself to the apartment on a few occasions in an obvious inebriated state. He's impossible to communicate with on any level. He repeats himself constantly and doesn't comprehend much of what you are trying to convey to him. I literally had no hot water for my whole lease. With a month left on the lease, the upstairs neighbor, who was probably the best neighbor I've ever had, needed professional plumber to work on a clogged sink. I asked the plumber to take a look at the hot water issue, as Chadwick had still not even attempted to troubleshoot the problem. Chadwick had showed up, unannounced, at the same time so he is fully aware of the issue. The plumber had found some complication with the HVAC system and the hot water system that requires re-circulator be running in order to have hot water. Unfortunately, the unit is loud, I work from home, and you can not run the hot water and the air conditioner at the same time. So with a month left on my lease, and ample notice per rental agreement, I decided not to renew as it was evident that Chadwick was going to continue being a pain to deal with. Upon move out he kept my deposit as well as charged me 850 dollars on top of it for all the items listed on my move in checklist. He will not provide the checklist I submitted to him, won't respond to any emails or phone calls. I'm not in the country, so I am unable to challenge in court so he's taking full advantage of that fact. I hope this warning keeps future tenants from having to deal with this. I have never had an unfavorable rental experience, and I have been renting properties since 2000.

If at all Possible stay clear from working with Jim Mitchell National Sales Manager. I have been…read moreTrying to get my Home refi Since July, He Actually got involved and started to try and Help in October and just like any New Person you speak to on the phone, It all sounds great at first and sounds like they truly want to help, But sadly every time he said ALL IS GOOD, Nothing Happen, Week after week. It may not be his Job to handle this, BUT if you are saying you will take care of it and handle it from here and PROMISE that you will get it done and then you Don't, Well then it falls on you that you have failed to follow through. Sighssssssssssss

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!