Casey is the consummate professional - I've been working with her for over 4 years. She's…read moreincredibly committed and hard-working, and as a property owner, her property management services are the best around. She has single-handedly lowered my blood pressure and stress level by 100%! My tenants have all been incredibly pleased with her responsiveness and know they can trust that they'll be treated fairly, in a timely fashion, and with care. Casey and Prime are true business partners to me and I would not consider working with anyone else.

Casey has kept my properties rented, cared for and she is always positive and pleasant to work…read morewith. Gratitude!

BEWARE DO NOT rent from Clausen group! They will do you…read morewrong in so many ways. Below is why they said they weren't giving our deposit back, and while I've never heard of black lights being used (and I've rented from a lot of people including slum lords!) I have asked for their previous black light testing done before we moved in (I'm waiting) we were beyond patient with these people in waiting to have MOLD REMOVED from our house that I notice (as you can see with my walk through) for over 4 months. And even then they didn't remove it all. We had to wait another 6 months the u til a guy showed up with mold removal spray purchase from Home Depot. He finally cleaned our bathroom with it and the gave the bottle to my husband so he didn't have to wait so long and could spray it himself. There's been a leak in the front bathroom and the floor was literally so wet from it still leaking that the floor was caving in. Had to wait a few months for the to kinda fix it., a room ceiling fan literally started ripping the drywall and was about to fall down. Too about 4 weeks and that whole time during summer we couldn't used the fan in the hottest room in the house! And these are just a few examples. I couldn't attach any documents or pictures on here. But if you'd like to see them let me know! And also Mr. Clausen himself said "oh if you use our agent to buy a new house you won't be breaking the lease!" Then Halfway through our new purchase it said that we wouldn't have to pay the "break the lease fee" but would still be responsible to pay the rent if no other tenants were found before we moved out! So he lied to our faces. The agent was amazing (Marilia is her name), but Clausen and his so called handyman Felipe, were horrible! P.S. after asking yesterday for the pictures of the carpet before we moved in, so they could prove all the "stains" were ours (I still can't get over the whole black light thing!) I got the following response..... "We provided you with the inspection report prior to your move in for the past tenants, along with the one completed on the Tuesday after your move out. If this was not received we can share it again. We are also happy to share your inspection photos showing what the black light picked up. Since urine was not detected with the prior tenants, there are no photos that could be shared." They never showed their walkthrough paperwork, only mine from 2 years ago. And if the carpet wasn't cleaned why is there an invoice for carpet cleaning? do with this info what you will, I'm just trying to save someone from having almost $2k taken from them and being lied to + not getting the appropriate fixes done in a reasonable amount of time! They still show 3 things on their apps from last year we asked them to fix and it still wasn't fixed when we moved out. I have a copy of that too. We've completed the reconciliation of your deposit and hope that you find this evaluation of the property condition reasonable. We compared your move in walk to your move out walk inspections and determined the following. $3,750 Security Deposit -320 Full House Clean -100 Carpet Inspection (Report indicated heavy urine deposits throughout the home. Prior inspection indicate no urine present at the time of move out.) -125 Punch list items (2 broken blinds) -1,111 (Carpet Replacement and seal to subfloor. Cost of flooring was prorated based on a 7 year life which is standard based on the local court systems. Tenant has been billed 1/7 of the cost of carpet and pad plus the cost of the sealing of the floor in its entirety) Total: $1,656 Amount due to tenant: $2,094

Mr. Matt Clausen is amazing! Some buyer realtors just send emails of property listings, show the…read moreproperties, and the rest are buyer's responsibility. However, he knows the area he is covering very well that he can talk about the demographic and geological condition with just glimpse of the address. He also goes extra miles that he gives his opinion about pricing about that area from his vast experiences and guides his clients for their best benefit with even financial planning. I strongly recommend him.

Liz is a great real estate agent. Though I haven't even signed with her, she was happy to help me…read morewhen she could. She is experienced, with about 50 closings, mostly in the Sumner County, TN area, but she can go out of her way for listings in other counties. I met her through a Redfin listing, and she is most responsive to my inquiries.

I've worked with Lisa to buy and sell two homes and I can honestly say I wouldn't want to go…read morethrough the process with anyone else. Both times were in a tricky market, and she managed every twist and turn with so much patience, knowledge and calm. What I appreciate most is how much Lisa really listens. It never felt like I was being pushed into a decision - every step was about finding the right fit for me. Whether it was determining what the best price was to list my home or spotting the potential in a new listing, she always had a smart strategy and a clear plan. Buying and selling homes can be stressful, but with Lisa it never felt overwhelming. I knew I had someone in my corner who was looking out for me, and that kind of trust is priceless. If you're looking for a Realtor who will work hard for you and make the process a little less daunting, I can't recommend her enough!

Thanks Chris for all your help getting our financing done !…read more We are so happy with all the customer service and genuine support you provided us ! Your a great guy and will recommend you to any of our friends ! Thank you .

I've worked with Chris MANY times! He's incredibly knowledgeable and breaks things down so…read moreeverything is clear. Really appreciate all of the times he has helped me, friends, and clients! 10/10. If you are in Tennessee or Kentucky, Chris and the Valor Mortgage Team are amazing to have in your corner!!

I recently called to schedule a walkthrough of a home and was basically told over the phone that…read moresince I am not ready to move today, I would not be allowed to tour the property. That makes absolutely no sense to me. How am I supposed to know if I would even consider moving forward without first laying eyes on the home? The whole point of a tour is to see if the property is a good fit. Being denied the opportunity simply because I'm not ready for immediate move-in feels unreasonable and short-sighted. I've toured apartments that were "move-in ready" without any issue, and I was never denied the chance to at least view the property. Based on this experience alone, I don't think it would be worth the headache to try again at a later date. Very disappointing customer service.

I had an awful experience living at a Bryant Properties location in Springfield, Missouri. Still…read morewaiting on my deposit and a proper estimate of what I'm owed.

Pete is a knowledgeable sales person who focuses on customer service. He will go above and beyond…read moreto assist in finding exactly what you are looking for.

Pete's references were all outstanding and mine will be no different. He takes only a certain…read morenumber of clients so he can concentrate on serving you. I could not have asked for any more service than what he provided. He listens well and works very hard to accommodate your desires but educates you in the process so you will make the best decision possible. I could always count on Pete to be honest, knowledgeable, hardworking, respectful, responsive, and encouraging. The best compliment a realtor can receive is if they would use the same realtor again if given the chance; and for Pete the answer would be, I would use no other! Thank you, Pete for everything!

We had a wonderful experience selling our condo with Grant. We got a great price for our property,…read moreand it sold quickly. He was always professional and responsive, and the entire process was smooth. I highly recommend him if you're looking to buy or sell!