Rachel in the cosmetics department helped me so much. She picked different brands of makeup to…read morematch my skin and coloring. I appreciated her time and patience. The manager wanted her to hurry up, so I didn't appreciate that, especially since there weren't many customers and I bought a lot.

I had never heard of the hair coloring chain that offers a monthly membership until recently. The…read moreconcept is great, pay a fair price to have your gray roots touched up, or experiment with a natural color by a professional. Either way, the staff was knowledgeable, friendly, and efficient. The setup is great with chairs lined up next to each other and across from each other divided by a "color bar" where your colorist mixes the colors in front of you in preparation. They also offer blow drys and styling for an additional price. Otherwise, you come in for a color, wash/rinse, and can finish styling yourself at a self service station with a blow dryer, styling products, and comb or brush of your choice. I definitely plan to return because I enjoyed the experience and like how my color turned out. I signed up for a membership. I will not be using their deep conditioning products in the future. I upgraded and added it to my service but had many tangles and knots in my hair to comb out after my rinse.

I didn't received the service because my appointment was at 10:15 and I arrived 10:24., I'm very…read moredisappointed, I don't live here, I come every 2 or three months and I start the membership every time I arrive to the woodlands and I cancel it every time I come back to my country, so in this time I arrive on may 15, start the membership have my first visit to color my hair and I I was supposed to have may second and last service before returning to my country today but unfortunally I arrived 9 minutes late and my appointment was canceled! the moment I arrived to Madison was 11:24 but we discussed for 15 minutos that I was not having even the color to do it at home so tomorrow I'm returning to my country with no service finally the employee gave me 1 color and one developer to do it at home and I bought just one kit. instead of discussing for 15 minutes why she didn't just paint my hair! Maria Leonor Pasquel marpasquel@yahoo.com

I really enjoyed my experience with Bonjour Belle, woodlands. A warm welcome, nice atmosphere and…read morekind professionals. My appointment was with Hanna. After speaking with her, she knew exactly the look I was wanted to achieve with my hair. Hanna, ill be back. thank you!

Do not go here. If you're desperate, use box dye. You'll be better off. Feeling like I can't review…read moremore than this because i am sure they will gaslight me in the response. After two separate treatments on two separate days, my hair is still far from where it should be. What it should boil down to is, if the customer isn't happy, it should be fixed. Best of all is if they can't fix what they've done- they don't offer refunds! Adding-- I saw LIZ. Who boasted and spoke highly of her skills.

Warning!!! Do not go into this store unless you are prepared to come out with multiple items. Love…read morethe convenience of numerous brands at one location. I'm also impressed that if you get something home and it doesn't work for your skin or hair that this establishment allows you to return it. We've all bought that one lipstick or mascara that sat in our drawer, never used. Never again!

My first appointment was unfortunately booked for the wrong day. Although the salon apologized and…read moreextended a 20% discount, I still had to wait an additional week for my haircut. The cut itself was acceptable, so I scheduled a roller-set service with the same stylist the following week. Prior to the appointment, I specifically asked the stylist whether she knew how to use tension rollers. She confirmed that she did, though she noted that I would need to bring my own rollers, pins, and setting lotion. However, midway through the appointment it became clear that she did not know how to perform the service. Even after I provided a demonstration video, she was unable to execute the technique. At that point, I was exhausted, disappointed, and disheartened. Compounding the issue, I had already been upcharged because my hair was described as having "texture"--despite being a combination of 3C and 3A. When I decided to pivot and simply have my hair blow-dried, flat-ironed, and curled, I was informed that curling would incur an additional fee because of my "textured" hair. I found this troubling, as I felt misled, targeted, and ultimately penalized for my natural hair type. When I asked whether every client with curly hair received this additional charge, the stylist said no--only those with "textured hair." Yet when I asked for a clear definition of "textured," her explanation was inconsistent and vague. The implication was unmistakable: the pricing structure appeared less about curl pattern and more about race. Ulta, whether intentional or not, the policy as it was explained to me functioned as a "Black tax." It is unacceptable, and for that reason, I will not return. Plus my hair looked like I had not been to the salon a few hours later.

I got here right at 6 on Saturday. They already had the screen closed and wouldn't help me refill…read moremy prescription that was ready for pickup. I've been sick all day and then found out my doctor sent it here instead of the one I requested. (Not the pharmacy's fault) but still had to drive 30 minutes to this one and then was told that could not pick it up.

The shift lead Rayveona is so kind and patient with the photo orders that I needed help with, will…read moreorder photos from that location again!

Beautiful store - exceptionally clean and prices are standard. The customer service is AMAZING…read morethough! I brought my teenage daughter in and was blown away by the kindness, attention, and education that the gentleman working gave her. Top notch!!!

Really nice boutique. I made an appointment and had Todd do my makeup. He did a fantastic job and…read moreintroduced me to some great new brands. They have a great variety with prices comparable to Sephora - Kevyn Aucoin, Becca, Stila, Bare minerals, etc. etc.

Asked my husband to grab some stuff i needed for my hair while i was busy cooking. he went in, and…read morewas stared at by the woman at the front. Treating him as if he was there to steal, and continued to stare at him AFTER he left and got into the car, waiting to see if he stole. its a shame, because i have interacted with this woman at this sallys a few times and she had been nothing but kind to me. Disgusting behavior, this location didnt even have what i needed anyways. dont waste your time at this sallys, go to a different location if you want to be treated like a normal human being, rather than a thief.

Very poor customer service! Pulled up 5 mins before closing and the older lady (mid to late 40)…read moreblonde hair shoulder length, rushed her way to the front door to lock it so I can't come in before I get out of the vehicle. I even got out to try to open the door, I knew exactly what I wanted and needed but yet, couldn't go in to get it because the laziness of the Caucasian woman. It wanting to work. She should learn customer service skills, in my opinion. Do better management with your associates Thank you

Elizabeth does a fantastic job selecting the best colors for my hair. Her cut and style make my…read morehair look it's absolute best and I get so many compliments!

From the owner: Superior service, personalized attention By a Woman Veteran…read moreowned business. I am passionate about what I do! So, it is my goal to give you the best service ever, leaving your hair healthy and you happy.

I went to Gayla wigs on April 11 with my daughter who lost her hair due to chemo. She was very…read moreemotional and the sale person helped her pick 2 wigs. We verified insurance would cove 100% of the cost. The sales person explained the process to us and had us pay in advance almost $7K. We left with one wig and one was to be ordered. It has been almost a month, we are still waiting on insurance paperwork to be filed. I have called multiple times and can not get anyone at Gayla to answer or return my call. The one time that I was able to speak to someone on the phone she said that she did not know how to do the insurance paperwork. I cannot get a straight answer, we still do not have both wigs and are out 7K. I wish we had gone somewhere else!

I want to preface this by saying the people in this shop were so sweet and incredible. They made me…read morefeel very welcome and excepted. That is not what this review is about. I purchased a wig for 2,700$ for full human hair, it started off fine. After three months the lace began to unravel. Badly. Way passed usual wear and tear, as lace fraying is normal. The hair came out in droves when I would care for it. Having dealt with wigs before I followed, all necessary care instructions to keep my wig at its best to no avail. The wig now is unusable, with several bald spots as pictured. I took very VERY good care of this wig. This was a lot of money for me to spend, and I am expected to get what I pay for in terms of quality when I spend that amount of money on a human hair wig not to have it collapse, after only five months of daily use and wear. I am upset this is how it turned out, but it is what it isI suppose. I did call the shop last month and asked if they did wig repair, to which they told me they do not do but to send it to the wig doctor online, and when I looked at prices, the repair of the wig would be about the same as my purchase of the wig. I feel bad writing a review for such lovely people, but the quality isn't there.

Dory did my daughter ear piercing and she totally messed it up. Initially I didn't noticed it was…read morecrooked until I got to the car. Not only did Dory let us leave, she KNEW it was messed up before we walked out the door but didn't say anything. She was full of excuses! Didn't even give a refund.

We got our 3 month old baby's ears pierced here and I would highly recommend! She was fast and…read morefriendly and made sure everything was perfectly aligned. They turned out great and the price can't be beat! Would definitely recommended!