We've been coming here since our chocolate lab was a puppy! They've given him so much love and are…read morequick to get your pup in and out (in a good way!). They don't try and force any vaccines on you or guilt you for not getting one, and they're happy to explain the purpose of each one! Their invoices are detailed so you never have to wonder why your bill was as much as it is. Our Boone leaves full of cheese, nails clipped, and feeling so loved! Also, he got neutered here, and as a dog mom who is annoyingly obsessed with her dog and cried leaving him there, they were so communicative and reassuring!

We've used Hanover Green for 10+. Here's the good, the bad and why we are leaving them…read more The veterinarians who work there are super nice and gentle with our baby dogs. They've always been knowledgeable. Their staff has always been friendly and helpful. Lately we have had to But what really makes us upset is how they are handling prescriptions now. We have one diabetic dog. Her insulin runs about $72/vial. Now Hanover Green wants you to use their online pharmacy for your pets prescriptions and that online pharmacy charges an additional $12-15 for shipping and handling for that particular insulin. So I go out there online to find another pet pharmacy with better terms for us, and I find one. They can't fax the authorization, nor can they mail it to me, but I can drive the 20 miles to pick up a copy of the prescription and then I can mail it to the pharmacy. And I was told they're doing it this way so they can "get some of their money back". Maybe it's not a problem for some folks, but it's what reduced their rating with us.

Tolkien's is great! I have a boarder collie (Lainey) and she can be a lot to deal with, obviously…read morewith all the energy she has she needs space to run around. The kennels are spacious and covered, so they're perfect for her. She also HATES getting a bath (weird I know) but the staff there is able to give her a thorough wash somehow because she comes home smelling great! Larry and crew are great to work with, very flexible, down to earth, and do a great job taking care of the dogs. I've been taking Lainey to Tolkien's for over 10 years now and every time we go Lainey runs straight to the door, greets Larry, and runs straight to the kennel; completely ignores me and blows me off in excitement to be there. It's definitely a vacation for her every time.

When we picked up the dogs (two little dachshunds) at the appointed time, they were crated and…read morewaiting in the office for me. All seemed just fine. My dogs drank about a gallon of water upon returning home. So just how long were they sitting in the office?

They always take the best care of our dogs. Our dogs are wagging their tails when we pull up. They…read moreare the best.

My husband and I boarded our dog here this past week and I couldn't be happier with her care. I…read morealso had her groomed while she was there and she came home looking precious and they even gave her a cute little Easter bandana. I feel like they really care about her. We called mid-week to "check in" and they told us how she was eating and behaving. Super friendly place with incredibly reasonable prices. Additionally, they offer a 10% off discount if you board your dog for 7 days or more. Will definitely be using the Hanover Humane Society again for grooming and boarding!

Note: The adoption days are at : * PetSmart at Short…read morePump Town Center, Richmond 11:30am-2:00pm at 11740 W Broad St, Richmond, VA 23233 --------------- After we lost our first dog, the house was empty and quiet. I missed having her around. A couple weeks later we went out to a rescues open house at a pet store to get my doggie fix. After the first one, we stumbled onto another one. This one was BARK's pet adoption day at a pet food store. I walked around the cages and saw this beautiful white German Shepherd laying in his crate in the regal way only a Shepherd can pull off. He looked at me with his soft, warm, brown eyes and I asked to see him. The volunteer got JoJo Shep out of his cage and the dog jumped up on me and showered me with kisses. So maybe he didn't have the best manners but he did have plenty of love. BARK had rescued him from a shelter who was going to put him down because of the horrible heath condition they found JoJo in when he arrived. Bob (who runs the place) did not accept that and took JoJo to the BARK vet and after a few weeks, the dog was off deaths door. As a testament to this care, over a year after adopting JoJo, we went back to let JoJo say good bye to Bob because we were moving to California. JoJo ran up to him and almost tackled him!! Even after all that time away, the dog still remembered the kindness shown to him! Bob and the rest of the people at BARK are commitment to the welfare of the dogs in their care. They spare no expense in caring for these dogs and do their best to place them in the best home possible. If the dog is not placed, they can live their life out on the BARK farm. If I was a dog and found myself on the street, I would want BARK to pick me up!!

Wonderful facility to work with!! The adoption process was relatively painless (compared to some)…read moreand we certainly appreciated the thoroughness with which they checked us out and verified our references. We weren't really looking to adopt, but then we saw Kelsey at the Cosner's Corner PetSmart and she was a miniature version after our Sugar who had recently passed away. Our daughter fell in love with her and the rest is history. We enjoyed working with B.A.R.K. so much that when Sugar's sister died a few years later we adopted another girls (Midnight) from B.A.R.K. with equally exceptional service. They are truly an excellent facility to work with and will go the extra mile to ensure all their animals are as healthy as they can be before they are allowed to be adopted out. Most of the time, the sick/injured animals are treated at their local clinic and are then fostered out until they are heathy and properly socialized!!

Casey and Brandon are beyond, beyond. In other words they are beyond any expectation I could've…read moreever had. juggled some balls and was able to help in a pinch. I made a mistake with the dates of of which we needed them. We needed her for an extra day and day actually to be Friday night, but she was able to stay giving us great relief that be cared for properly. messing up with the dates needing . She and Brandon sent pictures every day. We were gone for two weeks and not once did I ever worry about our babies. They we're amazing. I cannot recommend them enough because once you use them, you'll probably recommend them to everyone. They're just perfect. Very responsible. Very kind. I would trust my babies with them any day.

Great doctor and staff. My dogs seem to enjoy the vibe. They are very friendly and good to my babiesread more

I was apprehensive at first about using a veterinarian in a small town. Well, after taking our pet…read moreto Village Veterinary Service, meeting the staff, and Dr Edda I can say without hesitation they are the best I have witnessed anywhere. Dr Edda is awesome. So kind, competent and professional. The staff is well organized and friendly. The cleanliness of this facility is immaculate. This practice top to bottom will rival anything in Midlothian or Richmond.

EVERYTHING from lack of answering the phone to making an appointment and they cha fed the time via…read moretext and VM and then messed up and never took our dog in until the last minute and then shaved her, The groomer lied and said we wanted her to be cut they way- NOT!

We have been to this location twice now, and the services provided are outstanding. We have worked…read morewith Selena both times to give our golden retriever a bath and groom. Selena is extremely polite and friendly toward animals. Our Rose has come back to us happy, and smelling wonderful, with extremely soft fur. Selena clearly cares about the animals that she works with and she did a phenomenal job with the groom. Selena works with clients to ensure the best care for their animals. Highly recommended!

Jennifer has been a huge help with my very active, anxious pup over the 3 years I've had her! I can…read morehonestly say without her encouragement and guidance through some tough times, Molly would have been returned to the shelter. So a million thanks, Jennifer!!!!

PLEASE... Donate and let's help this WONDERFUL group of animal loving folks save and take great…read morecare of our beloved animals who are lost and need their help! Best dog rescue organization I've ever seen! Thank you :-)