There's no way that some of these positive reviews aren't staff members or bots…read more I have never had such a terrible experience with a dry cleaner and I refuse to believe in a city like this full of financial professionals that they haven't mistreated other people too. I'll keep this short. First, they refused to help me without my claim ticket which I forgot in my car. I had to make several trips to this business just to pick up my suit. It's old fashioned and they don't even use computers apparently. So you can't just give them a phone number and they find you that way. You have to have the ticket or it's a major hassle for the business and the clerk. Second, cash only which I was not aware of so again I had to make another trip to a bank and pay an ATM fee or just have my partner come grab it later since I was leaving town and I was already in a rush. I was trying to pick this suit up on the way out. Third, when I complained about these things making clear that it wasn't the clerk I was angry at but the policies of business she mockingly smiled at me and laughed at me. Fourth, they're way more expensive than competing dry cleaners. Fifth, they completely destroyed the pleat of my suit jacket. The bottom now flares out and the lapel won't stay folded down. They didn't even do a good job after all this nonsense. Lastly, I dropped off my suit in a suit bag. They didn't return the suit bag with the suit and since it was my partner that picked it up... There were about 4-6 ties in that bag and I presume now they're just gone, although I'm going to call them as soon as they open. They are absolutely the worst ever dry cleaner I've ever dealt with. And I would advise you to stay away despite the location on Greenwich avenue. Don't make the mistake like I did of assuming the location implies competency.

Ridiculously high rates. Cleaners a few blocks away charge half way they charge and take any form…read moreof payment - not just cash and checks. Who still carries a checkbook?

This cleaners went above and beyond for me. At 10am, I called requesting *same day* dry cleaning of…read morea pair of pants, AND needed it delivered. At 3pm, they called from outside my apartment building with the pants ready for drop off! The staff were exceptionally nice and the pants turned out great. Thank you for top tier customer service!

I have used Sy for years and find the service and owners very professional and personable. I have…read morehad no problems with anything dry cleaned, laundered or tailored since 2007. If they can't do it they refer to someone who can.

Stopped in to try them. Had a number of items cleaned and pressed. Was treated with a smile. Young…read moreman was engaging and helpful. Pickup was easy and quick.

I have been using this cleaner for years. I've never had a problem. Everything is clean and…read morepressed. Prices have gone up which is why they get 4 stars, not 5. prices are listed behind the counter. The owners are very polite, so these reviews claiming rude behavior really surprise me. I've never had a bad interaction from the owners or from the younger man who I assume is their son.

One of the worst dry cleaner I have ever used!! Took a white shirt in to be cleaned with a small…read morestain on the color, when got the shirt back it had large yellow stains all down the left front and the left leave. When I took it back to show them and ask how this had happened they knew straight away so obviously they saw the stains when I first pick the shirt up but they placed my other black shirt I also had cleaned over the top of the of the white one so I would not notice it. I was fuming when I went to wear the shirt the following day!! I took it back they said it was not their fault so basically blamed me for the stains!! Do not use this place if you want quality service!!!

Great Dry cleaners!!!! They even were so sweet to put my duvet back into duvet cover…read moreAn impossible job for one person

Over a month ago, Classic Cleaners returned the wrong shirt to me. They then picked up the other…read morecustomer's shirt from me, but never found my correct shirt. I called Penny several times and also visited the store. They repeatedLu asked for the shirt's description, which I told them was a Ralph Louren button down tattersall size large. The shirt cost over $100 and was relatively new. They still haven't found the shirt nor offered and compensation for the loss. Penny doesn't seemed to care, so I'm warning my neighbors and friends to stay far away from this "establishment."

I needed to have a dress tailored and a sash added to the waist and I had a wonderful experience at…read moreSy Cleaners. They took the time to listen to my needs and made adjustments accordingly. The work is seamless and I appreciate the care that went into the dress. The dry cleaning services are top notch. My husband's work jackets look very neat. I also bring in my winter jackets and winter comforters for their annual cleanup. Sy cleaners has taken care of our family's many needs over the last decade and I'm looking to continue for many more decades to come.

Sy Cleaners did an absolutely superb job on a variety of fall wardrobe items... from velvet jackets…read moreto cashmere sweaters and wraps. Door to door service is free, courteous, professional, and prompt. And well worth an extra tip if you are so inclined. Turnaround time is excellent. Prices are reasonable. Highly recommend.

If I could give zero stars, I would…read more The customer service at the counter was shockingly rude and dismissive. We're trusting you with our personal, valuable clothing.... why else would anyone go to a dry cleaner if the items didn't matter to them? There's absolutely no reason to treat customers with that level of disrespect. They didn't even want to provide a receipt. How are customers supposed to prove they left their garments there without documentation? I was rushed out and told the items would be delivered, yet no one even asked for my name or apartment number. Completely unprofessional. Unsurprisingly, my item went missing for several days. It was a $400 jacket. Thankfully it was eventually found, but that situation should have never happened in the first place. Had it not turned up, I would have taken this to small claims court. You're lucky it was resolved but you will never get my business again

Our Company has used Go Green DryCleaners for our clients for cleaning damaged clothing do to…read moreFire/Mord/Water. Thank you GoGreen for restoring items back to pre-existing condition. Thank you GoGreen!

HUGE laundromat with a Western Union inside. I live in Greenwich, and this is just a short drive…read moreaway - the machines seem expensive (but then again I'm used to southern pricing) - it runs around $6 for a load in the largest machine (which honestly is so huge probably no one needs to use this regularly) $4.50 for the medium and $2.50 for the small ones. A TON of clothes can fit even in the smallest one, so if you're just one or two people who do laundry every couple of weeks and divide your clothes by color then probably use the smallest one. They have two change machines there which I've only had a problem with once - I put a $20 in and it only gave me $10 back. I have been cautious ever since and have used smaller denominations but it's never happened again. It's super clean, and a lot of space. The neighborhood is fine, I have never checked out the restaurant the other review mentioned but I will next time I go! Drying clothes is super cheap - 25 cents / 7 minutes, and on the high setting my clothes usually take 28 minutes - and that's all the clothes from the 2-3 small/medium loads that i usually do! Sometimes if a lot of towels it will take another 7 minutes. So all in all, not that bad!! The middle aged white guy and the young Hispanic guy who work there and sit behind the glass are really nice and helpful too.

I am disabled and have moved to the neighborhood in Sept 2025. Since this time, the team has done…read moreall of my wash and fold service, and some dry cleaning. We recently had an issue which I brought to management. While I didn't believe the issue was contentious, the team declared they where apprehensive to continue with my business. The reason for the positive review is that they were proactive in response, resolution and professionalism. I do not judge a business or person on their mistakes, rather their response. I would recommend The Laundry Room, and I hope their business continues to thrive in our Neighborhood.