Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

The worst service in the world days of the coldest time of the year without Heat and Hot water the…read morerepair man never said anything about it and that's not all they turn off your water with out notice better off going to home Depot for people staying out there for work I was forced to pick a star

We had requested a service which was not completed on time already half a year waiting, payment was…read moreremitted in full, what is going on guys, I do not understand this, leaving 2 stars in respect to human personality of owner, removing stars for service, please be conscientious, hiring receptionist who takes messages is fine, but please return calls on time which is important essentials for business, everyone is busy nowdays that is not an excuse

As a first-time homeowner, renovating our kitchen seemed like such a complex and bewildering…read moreprospect. However, Robert made the whole process simple. He explained everything so well and helped us through the entire process. As a former builder, he was also able to provide us lots of advice on things outside our scope of work and was always accessible for questions that came up morning, nights, and weekends. His cabinets and countertops are extremely high quality, and he has a great design eye if you need help selecting the appropriate style.

We worked with Robert on our kitchen and we are very happy with the outcome, we are both chefs so…read morehad a fair idea of what we wanted and Robert guided us through the process, there was a hiccup in the design once we started installing, however Robert took this in his stride and we ended up with exactly what we wanted, alls well that ends well, Robert put us in touch with a installer Mike who was very good too, worked clean and was punctual and worked to finish on the Friday night till 8.00 I think The only thing I would do differently is insist on some printed plans as it's very difficult to see what your getting on a digital plan. Conclusion I would do another kitchen with Robert he is great to work with and I believe in supporting local businesses so go see him and fear not he is the man

If I could give more stars I would! My husband and I began some cosmetic renovations on our rod…read moreiron railing and deck last year. My husband died before we could finish and it was important I get it done right. Blaise understand this was more than a paint job. After quoting me a very fair price to paint the porch, we found out it had been previously painted with a commercial grade and highly volition Rexthane paint - this turned the job into 4 days of prepping, sanding and painting with a crazy toxic paint. He barely raised the price - just to cover cost of paint - and was in contact through the whole process. It is prettier than I could imagine and I feel a sense of relief. Would HIGHLY recommend. Before and after pics below

Pros: Fast, good at painting ceilings, friendly, covered wallpaper well. Would be good for rental…read moreproperties. Cons: Lacks attention to detail, will not fix imperfections just paints over it (painted over prior painter impressions instead of sanding first, painted over/damaged our new outlets/switches, left drips and bubbles everywhere. After having him come back to touch up the imperfections and hearing excuses and shifting blame on pre-existing imperfections or contractors not prepping properly, we knew we weren't going to achieve the level of work we wanted. Ultimately, we paid him the balance owed. However, we asked him for a quote for the rest of the house to compare rates and gladly hired another painter to fix and repaint almost every wall (absent ceilings). We are now very happy with our current painter. This only proves that we weren't the only one seeing the imperfections. We received higher quality work for a more competitive price.

I ordered a $10,000 Kitchen and the measurements were wrong next to my hood. I tried to get in…read moretouch with Karen for days and will not receive a phone call or text back. However when I was ordering the Cabinets, she would always be communication. Very bad customer service.

We had comparison shopped for cabinet in many showrooms. We decided to go with Excelsior because…read moretheir cabinet prices were reasonable and ,Siobhan, the designer was knowledgeable and professional. She did a fabulous job designing my kitchen, was patient, easy to work with and took into account my wishlist. She even showed me different design options. When the kitchen was being installed Siobhan was available to take care of my concerns and she made every effort to quickly correct them. Several times she came out to my home to see the progress being made. I had a very good experience with Excelsior Kitchen and Bath Design and would highly recommend them. Madeleine