***Fine Lines Lawn Care & Landscaping, Thaxton, V.a.***
So I have debated posting this review for several days now. But after careful reflection, I feel obligated to make a public service announcement concerning my interaction with this company on March 23, 2026.
This company was hired by a nearby church to cut trees off a shared fence that divides our properties. I was not informed that they were coming. Otherwise, I would have done everything I could to accommodate them while they were working, and I most certainly would have made sure my dogs were put up, and not bothering anyone.
I went to town for an hour or two at most. I left my two Australian shepherds in a 5-foot, fenced enclosure that shares this fence. My dogs are not aggressive, but that they reactive. They do bark a lot. While I was gone, my neighbors witnessed two of their workers kicking at my dogs through the chainlink fence, swearing, and spitting on them. When confronted, they swore at and threatened my neighbors, trying to draw them into an altercation.
I called the police to file a complaint. After an investigation, the owner took no responsibility for the way his workers treated my property and my dogs. The workers lied, and claimed they never spit on the animals--and the owner backed them up. My neighbors witnessed it firsthand, and my husband had to wash the spit off them.
From everything in the police report, the workers have not been fired or reprimanded in any capacity.
To the business owner--did you know that my neighbors' children were all outside in their yard, playing? They are all under six years old and were likely exposed to the reprehensible behavior of your employees. As far as I'm concerned, you owe more than one person in this neighborhood a sincere apology.
I understand that you are a Christian--or at the very least a churchgoer. (Believe me, I don't confuse those two things as being mutually exclusive). But is this how you choose to represent Christ through your business? You think it's acceptable for your workers to bully animals? To damage property? To threaten people and cross the street to start a fight?
My fence is now damaged to the point that my backyard poultry can get out onto the adjacent property. I've never once had an issue with my chickens getting out until your workers repeatedly kicked the fence.
You didn't even have the fortitude or decency to contact me to apologize. Just sent a weak, "tell her I'm sorry" through the officer who handled the situation. No apologies to my neighbors either, who were also treated poorly.
Sir, you are absolutely in the wrong. And I believe people deserve to know that if they hire your company, this is the risk they are taking: damage to their property, unprofessional behavior, and possible harm to their pets.
You should be ashamed of yourself. read more