BRING YOUR ID & INSURANCE INFO. We were told to leave all valuables at home, including our wallet…read more Guess what? A big sign was posted that ID is required. I checked the pre-op paperwork, and YES, it is mentioned on two pieces of paperwork. My bad! Fortunately, I had a photo of my wife's passport and we were in business. Check in was fine with minimal Paperwork, and all of it pre-filled out. As the patients driver, I appreciated the complementary coffee bar. Nice touch. Then, I really appreciated the CHARGING STATION!

These nurses, and employees, are so competent, and made me feel at ease…read more Everyone that I encountered was so professional. "Efficient" is the word that comes to mind, and the nurses were so personable to both my husband and to me. Cleanliness is evident, as is patient care, as well as well-being for family members accompanying the patient. Thank you all!

Great loving care is here at Christus Santa Rosa Hospital…read more From the emergency room to ICU to the elderly care floor. It's great! The Doctors, Nurses and Tech are a true blessing and a nice touch when you're there for your self care or a loved one. The people delivering food and cleaning the rooms are all very important to your care so thank them all for their care and for what they do!!

After a very disappointing experience with the hospital in Austin, I can say that I have never seen…read moreor experienced such great care is what we received at CHRISTUS Santa Rosa Hospital in San Marcos. From the minute we entered the ER until discharge today, the staff was attentive, friendly, educated, informative, and personable. They took time to answer all the questions we had which were many. They made sure that we were always taken care of, always asking what we needed. We felt like we were VIPs and we wanted for nothing...well except better fold-out cots for the family to sleep on, but considering my husband's life was at stake, that even was not enough to complain about. There's Nurse Bob who went over and above every step of the way. Dr Lee was wonderful and spent so much time with us instead of rushing off to do something else. The food was very good especially as far as hospital food goes. Even those that came in to take vitals or clean or bring our food, everyone was upbeat and polite. But I really enjoyed more than anything else was that every day began with a prayer for staff and patients! Of you have to be in a hospital, this one is a great choice. The doctors were attentive and did not make you wait hours and hours to do things or to talk to you or to follow through with tests. I just can't say enough good things about this hospital!

The waiting room and every room is filled with fragrance plug-ins which is super bad for you. I…read morereally don't like fake smells and I had my newborn with me. I had to wait outside in the hospital corridor. Dr. Parker misdiagnosed me and was very flippant and overconfident. I still have the issue 6 months later that I went in for. and the issues that he said I had, haven't manifested. Misdiagnosis happen all the time, but it was very hard for me to be in the office when I had a headache from the smell, no fresh air, and felt like I paid just to see someone for 15 minutes. I will go to someone else who has a clean office. (I went in for a toenail infection and he told me I had incurable fungal infections in both my big toes that I just couldn't see yet. Incurable since im breastfeeding and cant take anti fungal medication. no fungus has showed itself and my original infection is still there.)

This review is about my new patient experience with Dr. Robert D. Parker MD…read more Dr. Parker was highly recommended to resolve my orthopedic foot issues as well as broken toe nail from an injury. Several of my providers said he was the best foot specialist in the San Marcos area. My initial appointment was scheduled for another day and I was on a cancellation list for an earlier appointment due to my concerns about the injury to my foot. An earlier appointment came up at the end of the day due to a cancellation and I quickly took it. My initial experience with Dr. Parker's staff was outstanding! The front desk staff are excellent and they have an amazing personality and explained all the paperwork, forms, and procedures that would be occurring. After I was led to the exam room I waited 30 mins for Dr. Parker to arrive. While waiting for him to enter the exam room I could hear him discussing me. He first asked "Why was I here, when we are closed?" and "Didn't they (the front desk staff) see the clock or have a watch to see that they are closed." He then asked the front desk staff if I was a patient of his or a new patient. When they said new patient he groaned at entered the room. The exam took less than 5 mins. He didn't exam my foot or address any of my issues. He said to schedule a procedure, which we were supposed to have done during this appointment, in 2 to 3 weeks. He was very rude and grumpy. I felt that me being in his office was an inconvenience to him personally and that my concerns were not valid in the least. After my exam I went to the front desk and told them my concerns. They were extremely apologetic and offered to talk to Dr. Parker about the issues. However, Dr. Parker was already getting ready to walk out the door. I guess whatever he had going on this afternoon takes priority over new patients. I would now like to address his website and the statements it says on it. "Dr. Parker and his staff are dedicated to providing you with individualized, high-quality podiatric medical care, delivered with expertise and compassion. At Hill Country Foot Specialist, you become a member of the healthcare team as Dr. Parker develops your personalized treatment plan." I did not feel appriciated or a "member" of his team. I felt like an inconvenience and did not have an individualized or compassionate care. "Through his warm bedside manner and compassion, Dr. Parker makes sure you feel welcome." There was no welcoming or compassion with this provider. "He listens to your problem and devises a plan that will assist in getting you on the road to a full recovery." He did not listen to my problem or even address anything other than saying he needs to do a procedure. Did not address my other concerns about orthopedics. "In addition, our caring staff strives to make each patient feel comfortable and welcome during their visit" The front staff and medical assistants are by far the BEST thing about this office. They could go to any other office in the city and immediately be welcomed. 10/10 would recommend his staff for another location. Dr Robert D Parker is not professional and I do not recommend him for your treatment or care. Any physician referring out to him should be aware of these critques.

I visited for laser hair treatments and was very pleased. Clean facility, helpful friendly staff…read more They took the time to answer all my questions and address my concerns. Would definitely return for their other services.

Dr. Schlotter is a rare breed among doctors today. It is obvious that he genuinely cares for his…read morepatients as individuals, and takes the time to throughly explain medical conditions/treatments. He doesn't hesitate to tell the truth and be firm when warranted! Very sweet office staff as well. Impeccably clean exam rooms.

Dr. Crum is very professional and a great surgeon. His office staff is very nice and helpful…read more Cannot say enough good things about the quality of care I received from Dr. Crum and his staff.

Awful staff. They don't know what they are talking about and try to tell you you're wrong about…read moreeverything. I tried to make an appointment, spent 10 minutes on hold with one lady before I was unknowingly transferred to another lady where I spent another 10 minutes on hold just for them to give me the hardest time and hang up on me before I could even get an appointment. They tried telling me my PRIMARY insurance is only my secondary, which it is not, and has never been. I've used the same insurance for two years. I will happily drive an hour to NOT have to come to this horrible office, and I suggest you don't even waste your time trying to call. I tried to go into the office itself since I live two minutes away, and all of the doors were locked 20+ minutes before they were even supposed to close.

Dr. Jimenez performed a right hip replacement last April that went flawlessly! I have no more…read morepain! He's a smart, caring, thorough physician and surgeon! Highly recommend!

Don't go to this doctor if you expect to meet him or actually speak to him on your first visit. I…read morewill not go back.

I had surgery in January to remove skin cancer, and Alok Vij was my surgeon. He was absolutely…read moreamazing throughout the entire process -- kind, compassionate, and genuinely caring. I was very nervous about the possibility of reconstructive surgery, but Dr. Vij did an incredible job. The area has healed beautifully, and I am beyond grateful for both his skill and his bedside manner. I truly appreciate the care I received and feel very thankful that he was my doctor.

So rude. Called to set up and appointment and was very kind to them. All I got was attitude and…read morethey hung up on me! Not even a have a good day or anything. Leighanne, if you're reading this, I don't know how you can greet patients so rudely. Over-all Leighanne, you're impolite and it was unnecessary. Hope they see this about you. Now I see why this place has a 2.7 rating.