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    Finger Lakes Running Company

    4.8 (12 reviews)
    Open 10:00 am - 6:00 pm

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    5 months ago

    Cute little store that had everything I needed! The service was great! Very knowledgeable staff.

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    3 years ago

    Extremely knowledgeable! Very helpful! Very good stock of supplies and shoe. Know what is going on the East Coast.

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    6 years ago

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    8 years ago

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    7 years ago

    Very helpful and friendly staff. Very knowledgeable. Wide selection of items for runners. Check it out!

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    17 years ago

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    16 years ago

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    13 years ago

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    9 years ago

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    6 years ago

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    14 years ago

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    11 years ago

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    Review Highlights - Finger Lakes Running Company

    Great service, VERY knowledgeable staff, they offer workshops on running, and are a solid part of the Ithaca community.

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    Ithaca Outdoor Store

    Ithaca Outdoor Store

    1.8
    (50 reviews)
    0.7 mi
    $$

    There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

    If I could give this less than 1 star....went in browsing and at first was greeted by owner. My son…read morefound a north face zip that he liked and wanted to try on. Owner pointed out it was a women's item (which at first as being helpful) and when we asked if there was a mens version and he said no and then a bizarre interaction ensued. Basically the owner got AGGRESIVE insisting that MEN don't buy WOMENS clothes (um, what) also it's a black zip up so...zip it. His ridicule of my 16 year old escalated and as we decided to leave and not give any $$$ to this man (who started out cranky but legit is mentally unwell and possibly dangerous), he started approaching us to the point that I put myself between him and my daughter. We felt threatened and unsafe and needless to say wouldn't return if our lives depended on it. How this biz is still open is an utter shock. Clearly Ithaca isn't the community I thought it was to allow this place to stick around.

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    Ithaca Outdoor Store
    Ithaca Outdoor Store
    Ithaca Outdoor Store

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    Shoe Dept.

    Shoe Dept.

    1.5
    (2 reviews)
    0.9 mi

    Not a great experience and a very odd one. When we found shoes we wanted and opened the boxes…read morethere would be only one to try on, this was true of all the boxes we opened and some boxes had nothing in them. We then asked one of the sales associates for help finding the mate to the shoe we wanted to buy were told that we would have to scour the store to find it. Yes it is a "warehouse" style store but I did not go in to the store for a treasure hunt, I went in to buy shoes. A real time hoover.

    To be clear, this review is for the newer store location on Meadow street, not the mall…read more I had a rough experience during my visit. I think one of the 2 staff members greeted me when I walked in, I wasn't sure but I said hello back. I was fine browsing alone, but not once did they ask if I needed help finding anything. The ENTIRE time I was in there (30-40 minutes), the staff members were talking to one another across the store, complaining openly about their income, about the way the store is run, about other coworkers, about their schedules, about their workload, etc. At one point one of them said something about threatening to "punch an old lady in the head," speaking about who I assumed was a co-worker from this store or another location. It was an energy draining experience. I left without purchasing anything because I couldn't stand to be around the unprofessional chatter anymore. The store itself was clean, spacious, and organized, had a decent selection of shoes, and a cute section for kids with a cartoon playing on TV. It's unfortunate that the customer service was so severely lacking, it really does make a difference in guest experience.

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    Shoe Dept.
    Shoe Dept.
    Shoe Dept.

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    Finger Lakes Running Company - outdoorgear - Updated June 2026

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