I had a very frustrating and disappointing experience at the Play It Again Sports on April 6, 2026…read more I purchased an Odyssey putter for $130, used a $57 store credit, and paid the remaining $82.29 on my Mastercard. When I returned the putter because I wasn't satisfied, the refund process made absolutely no sense. I was only refunded $12.24, then charged $70.05 for two other clubs, and told I still had a $57 store credit remaining. When I asked for clarification, I was simply told "that's just the way it is," with no real explanation. Because of this, I felt forced to pick out additional clubs just to use the credit--something I did not originally intend to do. The whole situation made me feel like I was being treated as if I were trying to scam the store, when all I wanted was a straightforward return based on the store's policy. To make matters worse, one of the older employees took a phone call in the middle of my transaction and aggressively pounded on the keyboard, acting like I was an inconvenience. The level of customer service was unprofessional and disrespectful. What's especially disappointing is that just one week ago, I had an excellent experience at the Play It Again Sports Springdale location, where the staff was professional, helpful, and handled both a purchase and return with no issues at all. Based on this experience, I will not be returning to the Red Bank Road location.

My husband insisted on coming here while on vacation because it brought him nostalgia. It was…read morerather full in the store even with only one other group of customers because of all the products. My husband enjoyed himself more than I did but I did enjoy looking around at all the options. My husband ended up purchasing his first disc golf disc, which is was extremely excited about especially since it was reasonably priced. The employee was friendly and offered to help with anything we needed. We're definitely glad we stopped in.

This is a decent location of DSW. It is more modern and bright than some of their other local…read morestores. It has two levels, so do not be deceived by how small the first floor looks when you walk in. Things are well organized and prices are ok. I wouldn't make a purchase here unless there was a sale or I had a coupon, as only then are prices comparable. The clearance section can also be a good deal, make sure to check that out! I came to return an online order. It was fairly busy and for quite sometime only one cashier was working. Finally after a wait, a second came over and helped me with my return. The annoying thing was, she could not automatically tell from scanning my receipt how much of my order was paid for by gift card, and how much was from credit. She had to call the 1800 customer service, so the process took a bit longer. All in all it turned out fine and was resolved. Cant say anyone was overly friendly. Kind of seemed like no one wanted to be there.

This is a really nice DSW! They have a great selection of shoes, the store is super spaced out and…read moreit is a very clean store.

Friendly service I used to order from the catalog but since I found out that there's a store I can…read morego to and choose from the great selection of coats and not have to wait for the delivery I am so happy! I also bought a sweater that is my go to for this time of year and I was happy with the price considering the high quality and it doesn't have to be dry cleaned so that's more money that I'm saving. I am 74 years old and have been a customer for many years and I promise when I tell you that I am still wearing things that I bought in the 1980's because LL Bean sells quality stuff

Horrible experience! Unacceptable service. We visited this store in Cincinnati for a Birthday gift…read morea day before Thanksgiving. The cashier has not taken off the EAS security tag off our purchase, and it buzzed at the exit. Another store associate dashed after us (we are both seniors), she stopped us in the bitter cold wind and started digging in our paper bag. Then, she turned her back to us and ran somewhere back into the store without talking to us. We were overwhelmed and had to follow her running and maneuvering between the store racks and shelves. While the manager was removing the security tag off our purchase, she said, "Good job" to this store associate. And merely dropped sorry to us. Is that what they consider a "good job" at LLBean's these days? Horrible, awful experience. No manners whatsoever. These rude people have ruined our day, our Birthday spirit, and our holiday. Terrible service and terrible training behind it, if any at all. NEVER EVER will we be visiting there again! Do better with your customer services, Cincinnati, OH LLBean at 5901 E Galbraith Rd, Ste 110, Cincinnati, OH 45236.

Very quality boots, came here with nothing left here with tiempos elites and there high quality…read more Also the renovation of this place was peak looks very professional and I felt famous with my private boot seller who helped me find the. Boots for me. You can trust me I play MLS Next.

Amber and Matt were amazing! They were welcoming, nice, and helpful, going so far as to go through…read moremy cart with me item by item to make sure that I had everything that I needed. The store/showroom was clean, well organized and allowed use and demonstration of all of the various pieces of gym equipment. I would recommend that anybody that is looking for gym equipment in a nice, no pressure atmosphere looks here first!

The RitFit PLC01Leg Curl Machine is now part of our home gym, thanks to the collaboration with Matt…read moreand Amber at Ritfit's Ohio showroom location. They are the best, they were super helpful getting me started with what I needed to have successful fitness journey. I did personalized selected parts by painting them red to match our gym's black and red color scheme, creating a unique, one of a kind piece. We're already looking for the next piece and look forward to incorporating more equipment to elevate our fitness journey. Thanks again for all your help

Went in the store and was immediately greeted and asked how they could help.. no high pressure…read moresales.. not know it all employees.. knew what I wanted, they re gripped the irons I purchased quickly. The sales associate helped me find additional rebates and deals for my $1000 purchase. Great experience!

I have been taking golf lessons from the pro there. His name is Blake Garmin. I am 74 years old,…read moreBlake is not only a good player but he is a Great Teacher of the game and a Great person. I used to play golf a lot but I went around 15 years without playing. Last year I got back in the game and struggled. I decided to take some lessons before I went out this year. I had been taking lessons from Blake for about 6 weeks, once a week. He is very knowledgeable, has great patience and very good explaining so I understood it. First time out this year I shot 41 for 9 holes. I had not shot that good for 40 years. I HIGHLY recommend this man if you need lessons, a tuneup, or anything you need. IT does not matter what age you are,just starting or been playing for years. THIS GUY REALLY KNOWS HIS STUFF. you want be disappointed! He is worth every penny you pay.

The whole reason I came out on Black Friday was I was hoping to find shoes for my children. None of…read morethe stores that we went to had what we were looking for, or the prices seemed high with it being a sales holiday. We were just about to leave, when I saw the Reebok sign. We passed them earlier, on the way to other brands. In a last ditch effort we entered. Reebok, you pleasantly surprised me. We were greeted upon entering, and were told what their Black Friday sale was. We made a bee line for the kid's shoes. There were tons of options for my eldest son. He liked the sporty styles. He even liked some of their classic looks. My daughter was the one who I was really looking for. There was less of a selection in her size. She still found one pair for now, and another in a half size up. Her choices were also a sporty pair and a classic one. Three of the four came with preformance insoles. Employees checked if we needed help a couple of time. I jokingly answered more clearance shoes in my daughter's size. I quickly followed with that I knew it was Black Friday, and I was joking. The young man said that he might, and he would go check. He came back a few minutes later empty-handed. He then appoligized for "wasting my time." I let him know it wasn't a waste, and that I really appreciated his efforts. Most employees in other stores weren't even making eye contact with customers. The guy behind the register joked with my kids, and seemed to be making the best of working retail on Black Friday. All the staff seemed to be in good spirits. My only real complaint would be that it was the hottest store we visited. Uncomfortably so. If I was paying the prices listed on the items, my review would probably be closer to four stars. That being said. Reebok did save the trip. We left with four pairs of kid's shoes. If they continue to have other such sales during the year... the same five stars all the way.

This store is great if you are into fitness. It's a discount store for Reebok and CrossFit…read moreaccessories in the same building. They have a clearance aisle full of shoes in the far right of the store. Half of the store has shoes for men, women, and the kids. The other half of the store is just clothing. They have some nice T-shirt's and long slave shirts that are at a great price. I highly recommend this store if you like to workout and/or like CrossFit.

I've been shopping more often at Athlete with the holidays coming up, but I ended up buying more…read morethings for me than others! They've been having great sales! Both my sister and I bought the same jacket for a great price. I saw online that they had my size in-store and went to check it out. The salespeople were so nice (which can be challenging this time of year!) and helpful. I also like the reusable shopping bags they use. So environmentally friendly!

I wanted a nice browse around the store. I wanted to just look around and see if anything spoke to…read moreme. You know, a classic, shopping experience. What I received from the sales person, Marilyn, was a classic sales push to sign up for the credit card. She didn't hear me when I said, I'm just looking and feeling close to my daughter. She clipped the shirt I was holding out of my hand and started a dressing room. Then by the time I went to the dressing room it was full of clothing picked out for me (which would have been nice if I had asked for it. Or wanted it.) but most of Marylin's questions were all about the credit card that she wanted me to "load it up" to get points. It was thoroughly icky feeling. I had a pair of the Venice joggers in my hand as I did like the fabric and they were comfortable. But Marylin kept pushing the credit card and when I finally told her firmly that I already have a credit card that I like to use for points she dropped me like a hot potato at the register, which no one was even standing at. I was like, um...I'm ready to buy these pants I didn't come in for when I realized, now's the chance--get out! So I didn't buy anything and I felt totally happy to leave. The exact opposite of how I felt when my feet had first entered. Sad day for sales. And really hope not everyone gets begged to sign up for a credit card.