My exprences with cardome has been a disester I had tried to finance a GMC YEAR 2023,I was suppose…read moreto pay a deposit of $2500,00, I don't live in the area one hundred miles away. I paid all but $70.00 of the $250,00 because I had to replace my bank debit card which was a 3-7 day process. I paid the $2,430.00 by zellie and my credit card. My sales person was drew and he had me do the zellie payments to him directly. We signed all of the paper work and I spent $491.00 on the require auto insurences the car was to be delivery to me. But drew cancel the contract due to the $70,00 payment balance and said that he will refund me my $2,430.00 down payment but all that I have received back was $130.00 I have been trying for a week now to get my money he informed me that he has credit my credit card back $650.00 and sent me a receipt in support but there is no records that this has been done. He said that he zelle back the remainer of my mother which I check and yes he did send me $1,350.00 by zellie but it was rejected by his bank so I had not recived my monet he has been giving me the run around and has blocked my from marketplace so that I can not contavct him. It only takes 2 minutes to send a zelle payments from his phone and it has been one excuse after another in fact he doesnt return my phone calls or messages but I will be going there for my money I told him to stop playing with me.

We bought a car from Car Dome in January 2024 that turned out to be a disaster. The check engine…read morelight came on one week after we bought it and turned out the catalytic converter needed to be replaced. The wrong battery was in it which our mechanic believed causes electrical issues which now cause the alarm to go off randomly with no cause. We have put thousands of dollars into the car to address various safety issues and just make the car usable. Ultimately, while the guys seemed nice, it's hard to believe they weren't aware of at least some of the issues so we would advise others to be careful buying from them

I just got an oil change on my truck here and had excellent customer service. I called Varsity…read morefirst b/c I usually can drop off there and then walk over to Carlyle while I wait... but when I called Gene, they were quicker to answer the phone, and the website was easier for finding the service number so that I could just call. The online booking with Ford dealers is painful... and really their websites in general are painful, but that's more of a Ford issue, rather than a Gene Butman issue... The signs to get to Service were very large and clear. Driving up to the door, the sign on the door was very clear about how to enter. The issue is, that once inside, there were no more clear signs. I didn't know where to go or where to park. At Varsity, they come out to greet you... here, they do not. And that's fine... but just some clear guidance would be useful. Or when I'm on the phone, tell me to park the car in a spot and come inside the facility. ;) Then when I asked for a shuttle to lunch while I waited, they were all over it. Greg was a very kind person that took care of getting me where I wanted to go - AND they also came back and picked me up!! So cool. It took a bit longer than expected, but overall great experience... I will likely return.

Very unprofessional service. I made an appointment to take care of 3 Ford recalls! Right before…read morethey left a message saying they couldn't do it then. I tried more than 10x to call back to reschedule and when I finally left a message they said they would call me back but haven't. I was going to look at a new pickup since I was getting the recalls taken care of so I could trade it in for something new. But given this poor customer service and the number of recalls, I'm going back to a Japanese make. They just gave me the run around because of the recalls.

Detail employee was very rude. Yelled at me for where I was parked when I was instructed to do so…read morefor a job I was doing. I get he has a job to do but there is no reason for his temperament. Would not recommend being a customer here.

I had a very disappointing experience with the service department at Bob Maxey Ford, Inc…read more I scheduled an appointment for my Ford F-150 for an oil change, recall, and a rear differential leak. I was told to bring the truck in at 10am and that I'd need to approve a $250 inspection fee upfront, even though I have a premium care warranty. They couldn't clearly explain what would or wouldn't be covered. I dropped the vehicle off at 9am and was promised a call in the afternoon with an update. No one called. I had to follow up myself at 2pm, and again at 4:30pm after being left on hold. By the end of the day, I was told they hadn't done anything on the truck. No inspection, no real progress, and no communication. I then went to pick up my vehicle, and no one apologized or explained anything. No communication, no accountability, and no respect for customers' time. Completely unacceptable experience. I won't be coming back.

bill was amazing handling all my concerns for my car claim , dealing with myself and insurance…read morecompany . i appreciate you wholeheartedly. it's been a struggle without my car. jose did an amazing job as well. very professional. even when i became frustrated they were patient and very understanding 10/10 experience i highly recommend!!

My friend told me about Ron's shop . I called he said bring vehicle in to check out. Got it back in…read moretwo days. They'll be my mechanics for life. My sister, dad and cousin had them do work also. Pat and family thanks you.

I had my car towed there because of a referral ( ex- husband & friend) and they are Crooks! Ron…read moreLIED to me and told me that my car had an electrical problem and said that they had to change all of my wires? When I got their today, 12/1/20 to pick up my car and I asked for my old parts and raised my hood to check, he told me that they didn't change any wires!!! That they sliced some wires and put it back together! I'm no MECHANIC, but I'M NOT STUPID EITHER!! He wanted to charge me $427 dollars and he refused to write on the receipt what was done! He didn't even check my car for what I had it towed in for!!! I had to negotiate with him to get my car!!! PLEASE DON'T GO TO THEM! They don't post any PRICES and they are deceptive with their business practices! I will be reporting them to the BBB and the State!

Orson offers great service that comes with a good laugh. The quality of service you get is…read moreremarkable. You will be pleased with the work provided to your vehicle.

Had a fender bender and Orson's was highly recommended. He walked me through the insurance process…read moreand gave the best counsel on how to proceed. I bought my car used and it looks like new now--better than when I first bought it! He was meticulous about every detail. My new collision guy! Thank you Orson!!!

Bought a truck from them, used, one year ago. It has been in the shop for 4 months with a broken…read moretransmission. The truck had 60k miles and is a 2021. Was also told it was non smoker car but the first summer you could tell it was not. Not helpful service department that told me I could no longer bring the truck there for service ( I have the voicemail stating that). Even though my warranty ran through them. Avoid and find another dealer.

DO NOT BUT A CAR THERE , ! HORRIBLE HORRIBLE PEOPLE !…read moreManager said he didn't want to talk because I said a swear word ,like he never heard it before !!! I bought. A 2015 BMW, drove it home and next AM the engine blew up ! I did not have enough money to afford adding a warranty to the loan ... and they don't care ! My husband just past away and my son is ill, we didn't need this !! Shame on SWINDLERS ...they Said no mechanic would have known that , strange when I asked other BMW dealers they said .... Then THEY NEED NEW MECHANICS ! Now I have a car loan and NO CAR AND NO TRANSPORTATION AND A SON WHO HAS APPOINTMENTS AT CLEVELAND CLINIC !! I will do everything in my power to get people NOT TO BUY THERE ..... watch the bad publicity flow !! Shame shame on the manager , let's pretend this is YOUR WIfe And SICK SON !! Changes things , don't it ? God and the universe are watching !! SHAME SHAME SHAME ON YOU ! one star just to get this printed

: I recently had my…read morecar serviced at Carline, and I have nothing but good things to say. Not only did they complete the work I requested, but they also went above and beyond by taking care of some additional maintenance that was needed. I really appreciate that they took the time to thoroughly inspect my vehicle and make sure everything was in good working order. Another thing that impressed me was their timeliness. They were able to complete the work within the estimated timeframe and had my car back to me in no time. This was especially important to me since I rely on my car for my daily commute. The shop was quite busy when I brought my car in, but I found that it was worth the wait. The quality of the work was top-notch, and the staff were friendly and knowledgeable. They took the time to answer all of my questions and even gave me some tips on how to keep my car running smoothly. I was so impressed with their work that I'm planning on bringing in my other vehicle for service as well. I highly recommend this auto shop to anyone in need of reliable and trustworthy car maintenance.

Joe is an awesome mechanic. He truly wants to just help the customer, has no intention of trying to…read moreupcharge. In fact, he gave me a freon flush for FREE! He also takes videos to show you what he did/what's wrong with the vehicle while performing repairs and shows them to you. Great for folks who aren't super familiar with cars. Highly recommend.