Personal Plumbers installed a ice maker in my freezer and a diverter valve under my kitchen sink…read more They were on time and the fee was reasonable for the service they provided. They didn't make a mess and they came quickly to get the job done. I will use them in the future.

Avoid. Received a…read morequote to install a backflow preventer to Naples city code. Paid in full immediately upon install and asked if they'd cover any problems if it didn't pass the inspection. They said "you're family now!" And that it would all be covered. Failed inspection. Suddenly they wanted more money to fix it. They fixed the first error after more than a week delay, but failed a 2nd inspection!! ... because ... wait for it ... they reinstalled the backflow backwards!!! Had to come out to fix their 2nd totally incompetent mistake. I had been willing to accept that mistakes happen and not leave a review along with giving them the extra money for their time, but they went too far when they immediately sent the bill (for what they had promised to cover) that was marked Past Due the day they issued it. I was traveling and texted to let them know I'd pay once it was confirmed to pass inspection and I had a chance to make sure it was functioning (about a week). Nope, they demanded payment immediately. What kind of family is this? Consider this a notice of divorce, Personal Plumbers. Lady on the phone seems nice, though.

I normally don't leave negative reviews, but my experience with United Plumbing has been extremely…read moredisappointing and costly. 1. Toilet Installation Issue United Plumbing incorrectly seated a toilet in my home when it was built, which led to water damage in my entryway tile, bathroom drywall, and base molding. While they did send a remediation company to dry everything out, they charged me to fix and properly reseat the toilet--even though their mistake caused the damage in the first place. They never offered to cover the repairs or take responsibility for the damage they caused. 2. Booster Pump Installation Failure I also hired them to install a booster pump. It took two days and two different plumbers because the first installation was done incorrectly. The second plumber used plumber's putty on the fittings--something the manufacturer specifically prohibits. Because of this, the pump couldn't be removed properly. When the pump later began leaking, the fittings snapped off the inlet and outlet due to being overtightened and sealed with putty. This poor installation destroyed a $1,000 pump. I ended up purchasing a new pump and installing it myself after fixing all the plumbing connections that United Plumbing botched. When I reached out to the owner, he never returned my calls or texts. The only response I received was from a service manager saying she could "try" to get a warranty replacement--despite the fact that the manufacturer clearly states that using plumber's putty voids the warranty. At no point did United Plumbing offer to replace the pump they damaged or refund any of the installation costs. Overall: United Plumbing's workmanship has caused me significant unnecessary expense, and their lack of accountability made the situation even worse. Based on my experience, I cannot recommend them. If you value proper installation, honesty, and customer service, look elsewhere.

We purchased a brand new home and two of the toilets didn't flush (inspector caught one of these…read moreproblems). The tank didn't fill. I called and asked them to come repair as we were under warranty (and reminded them of such) they asked me to put down a credit card to make the appointment. I let them in remotely since we hadn't moved in yet. They augered the line (over $400 charge) and fixed the other toilet. TOTAL was $568! I called, complained and begged them to reconsider the charges as everyone (even me) knows a new toilet that doesn't fill does not need to have the line augered. So I watched a video and fixed it in 5 minutes (adjusted the fill valve). I never authorized the work. THEY ARE CROOKS.

We've used Integrity Plumbing Solutions several times now, and they've been excellent every single…read moretime. They are quick to respond, easy to schedule with, and always show up when they say they will. Most recently, our hot water heater went out during one of the coldest stretches we've had here in Florida. They came out the very next day, installed a new unit quickly, and made the whole process stress-free. Caleb, the plumber and co-owner, was friendly, professional, and clearly knew exactly what he was doing. If you're looking for a trustworthy, reliable plumbing company that treats you like family, this is it. We will continue using Integrity Plumbing Solutions for anything plumbing-related and highly recommend them.

Repaired leak under sink. On time, good price and solved the problem. Very professional, would…read morerecommend this company.

If I could give less than one star, I would…read more Water Works Plumbing has been one of the most disappointing service experiences I've had. They came out on a Friday to install shower hardware, balance and secure a couple of toilets, and fix a leaking toilet gasket. Unfortunately, the situation was mishandled from start to finish. The plumber installed the shower hardware but only after the fact did he inform me that the pipe was misaligned (which he blamed on the tiler) and that he "had to make it work." In doing so, he chipped the brand new tile that was just installed, and his solution? He colored it in with a blue Sharpie. Yes, you read that correctly. And instead of alerting me before doing this damage, he waited until everything was done and there was nothing I could do about it. As for the toilets, despite assuring me that he had fixed and balanced them, they are still wobbly and unstable to sit on. Lastly, he told me he couldn't fix the leaking gasket because he didn't bring the correct part. So essentially, I was paying for someone to leave things in worse shape than they were when they arrived. To make matters worse, when I called the company the Monday morning to address these issues, I was met with rudeness and complete lack of professionalism. The woman on the phone sarcastically told me that she doesn't know why the plumber didn't take photos, "because she isn't a plumber." Since when is taking accountability exclusive to plumbers? On top of that, she told me they haven't even sent me the invoice yet, so they couldn't "do anything until later." While I understand Water Works Plumbing has some good reviews, this experience speaks volumes about how they handle mistakes and customer care. Whether I got a bad plumber or not, the dismissive treatment I received afterward guarantees I will never be using their services again. Proceed with caution.

Cape Coral, Florida…read more No doubt great reviews influenced my selecting them as one of four plumbing companies to estimate my major job. Their website very completely and accurately outlines their work and I was most comfortable with my first impression. It was a true bonus when their quote was half the price of the other three. This was a complete whole home re-pipe following a total failure of the original (1986) copper pipe (beneath the slab) installation. Just getting home repairs in this area is a challenge now due to the recent devastating Hurricane and I contacted seven companies to get four to visit and bid. My previous 'go-to' plumbing co couldn't take on a job of this scope. The expertise of this 5 man crew was wonderful to see and they were truly a team. They all knew exactly where and what to do. They completed and tested their work in a half of a day. This was on a Friday before President's Day weekend and on Tuesday (after city's inspection) their Drywall Crew expertly replaced All of the Many removed panels. Drop-cloths to cover everything followed by vacuum cleaning. This was a difficult project in an open, vaulted ceiling custom designed home with Very Limited attic available. The quality of their work and use of strictly first-class materials (all with solid 30 Year Warranty's and two year labor) confirmed my choice of them from the other recommended (by friends & family) local establishments who bid the job for me. Art Johnson (Retired Pilot and it was my late great wife Donna who working with her fellow teacher's Contractor Father {Richard Clausen; "must use my expert concrete and framing crews" } guiding this custom home building through her summer vacation of 1986.)

I recommend these guys 1000%. Erwin came today to work on our kitchen remodeling/plumbing needs…read more Very professional. Explained everything he was doing and gave good advice for me to consider going forward. If I have any plumbing needs I will certainly call these guys. Fair pricing. On time service. Erwin was awesome.

I would highly recommend Franzese Plumbing. They have been around for a long time and they know…read morewhat they are doing. I am a very picky person and they never disappoint me. They are considerate and honest. And do exceptional work.

I used this company and I'm very happy with their service, they work fast and good communication…read more Ruthie very helpful and sweet. I highly recommend this company!

I am very happy with the service I received from Master Piping and Plumbing, they worked on the…read moreconnection to city water and the septic abandonment, they did the job fast and they did a gret job. The lady at the office was very helpful with paperwork.

Do not hire AIM Plumbing. I cannot stress this enough. They will quote you a cheap price to get in…read morethe door, then try to hit you with thousands of dollars in repairs they can't even prove you need. And when you push back and ask for evidence? They go silent. Here's what happened to me. I had a clogged pipe in my home. Another plumbing company had already inspected it, provided video evidence, and recommended a hydro jet. AIM Plumbing quoted a cheaper estimate, so I gave them the job. The hydro jet itself went fine. What happened next is the problem. After the job, they told me my pipe had collapsed and quoted me $3,400 to repair it. I asked for pictures or video to support this. They sent me the attached photo, which as you can see, shows absolutely nothing. A blurry image that tells you zero about the condition of the pipe or the scope of work needed. I followed up and asked for a video. Their response was that sending someone out with a camera would be a separate job with additional charges. In that same email, they admitted they never recorded anything when they ran the jetter down the line. So let me get this straight. You want me to pay for someone to come out again because you didn't do your job properly the first time? You want me to trust a $3,400 repair based on a photo that proves nothing? When I pressed them further, they refused to engage entirely. It's now been over a week since the hydro jet, and my pipes are working perfectly fine. Do yourself a favor and find a plumber who documents their work, stands behind their claims, and doesn't try to upsell you on repairs you don't need. One last thing. I tried posting this review on Google as well, but their page does not allow Google reviews. That should tell you everything you need to know about how this company does business.

We used AIM Plumbing for work at our Condominium Association…read more Prompt and Professional service at a reasonable price. Highly recommend #AIM PLUMBING.

Wow! We went from disaster mode to a completely fixed sink in just a few hours. And considering…read morethey came out on Saturday night to diagnose and fix everything, I was stunned at how little they charged me. We didn't even bother getting a second quote. Highly recommended!

fixed my pipe that was by back-flow. Second time broke in 30 days. First vendor refused warranty…read morewhich I wasn't aware of, Legin fixed quickly but differently and stood behind their work. lastly they were cost effective, great value and I was able to file with the city in time for my higher water bill