Lani Finley is a pleasant enough man when he wants to get your business but not so much if you need him for issues after your roof has been completed. He offers a 10 year workmanship warranty, which is great but what's the point if you have to jump through hoops to get him out. My roof was completed back in 2017 and in eight years after my roof was completed, I called him on two roofing issues. In both cases the first thing he tries to do is blame it on squirrels or racoons. Neither was the case. In the first case I called him because I noticed the bottom layer of a few shingles on the back of the house were bunching up, shifting out of place. Why, because they had not been properly attached to the roof. How do I know this? Because I watched Leandro (I believe this is his name) pull them off the roof like a piece of paper from a coffee table with no resistance. I even checked them when they hit the ground. There were no indications on some to show ripping from attachment points and Leandro confirmed as much. This was definitely a workmanship issue. The problem was resolved and I moved on. Now recently the second case. I was hearing loud noises coming from my roof. When I investigated, I could see two gutter covers had come loose from the back end. The way these are held down is they are tucked under the first or bottom layer of the installed shingle. When I first called Lani on this, I immediately started getting the run-around, "My guys are out of town", "It's going to take a couple of weeks", "was it squirrels or raccoons". As the calls progressed through the day and pictures were sent, I was getting reassured that there were not any real concerns because there should be no roof leaking etc., etc., etc. The feeling I was getting was that there were no concerns and he will get to it when he gets to it. About a week later I call him again to get some kind of confirmation that he is on this and it will be taken care of. My thoughts were why did these gutter covers come up? Was it the wind, poor installation, maybe the first layer of shingles came loose as in the first case? Well, that call didn't go very well, "It's too far and inconvenient for me to send someone", almost like I won't be seen until his crew is working in my town. There was no real reassurance as all I heard were more excuses. I get it, his guys are busy they do a lot of roofs, there's weather to deal with, but when you get more excuses as to why they can't fix the problem then why they can and you get told "maybe you should get someone else to fix it", this tells me customer satisfaction after your roof is installed is non-existent. Then when you tell him any inclinations about your concerns with the workmanship warranty, you get called names and the phone is immediately slammed in your face. Well for his information I did have a different roofer come out. Not only does he do roof installations but he also installs gutter covers. What he confirmed was that the gutter covers were installed under the second row of shingles when they should have been installed under the first row of shingles giving them better coverage to keep them down. For clarification no one but Lani Finley's installers have been on my roof since it was installed and these covers were on before and after the roof install. If that's not enough the roofer pointed out a bottom row shingle at the front right portion of the house that was slipping down off the roof. All of these are WORKMANSHIP issues. Now I have to hire a different roofing company to fix these issues. For anybody reading this review, is this really the kind of person you want to deal with if you have post installation issues. As a matter of fact, I believe I know Lani well enough that his reply to this review will be, I'm to blame at fault or unreasonable and he is in the right. I even went as far to calling him back to apologize for our discussion as he seems to get triggered very easily if you even say the word "WORKMANSHIP". He did not pick-up and I haven't heard from him since. This is not a great way to keep prior customers happy. read more

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Finley's Roofing did an excellent job on our complex roof at a reasonable price. We did a lot of research, and they are the best.

Lani Finley presented the most thorough, carefully thought through analysis for our roof quote than any other business. His terms exceeded industry standards which was not a surprise given their over 40 year history. His construction staff is exquisitely skilled and ( with good weather ) completed our 4500 sq. ft. roof in a week. The roofer manager let us know about potential, unknown problems with photo documentation and we came to quick resolution. They were professional, cleaned the area daily and left our property in outstanding condition protecting exterior areas with care. I recommend Finley Roofing with highest possible enthusiasm. read more

Finley's Roofing - Finley roof May 2021 - Roofing Near Me

Excellent work from this company! New roof looks great. Work was done in a timely manner. Our salesperson, John, was careful to check with us after completion of the work to make sure we were satisfied. read more

We met with John regarding our unique roof. He was professional and informative. We really appreciate that he did not try to sell us a roof that we did not need yet. Thanks! read more

Finley's Roofing does not honor their 10 years installation warranty as per their contract. If you do not live in the Atlanta area beware. Installations outside the Atlanta area are not cover. You are on your on. read more