We've used FireShield for the past three years to service the fire extinguishers in our HOA…read morebuilding, and the service has been consistently excellent. Cedric, our service rep, is always on time, professional, courteous, and efficient. He clearly takes safety seriously and ensures everything is properly inspected and compliant. I also really appreciate his reliable follow-up and annual reminders, which help us stay on top of required servicing and gives our HOA peace of mind. Dependable, safety-focused, and easy to work with. We highly recommend FireShield.

Outstanding communication and service! I am a mobile food vendor and needed my fire extinguishers…read morecertified asap, so I had contacted FIRESHIELD thru Yelp requesting a quote on a Tuesday evening and got immediate responses from Aaron (who I assume is the owner), and a technician was able to come to me first thing at 9 am the following day for certification. Service was on time, fast & the technician Tyler was super friendly and had lots of information about when to replace my Class K when the time comes. Communication, promptness, affordability, convenience... 10/10 for everything! Overall, I'll definitely be calling these guys for my yearly certifications from now on, and will refer to my vendor colleagues as needed! Thank you FIRESHIELD!

Great company to work with. Prompt, courteous, reasonable…read moreservice! We will definitely use them again.

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

I needed a tagged extinguisher mounted at my property so I got four quotes. A few places were vague…read moreabout how much this would cost and their availability. One place even ghosted me after they realized I just needed one extinguisher so not the best experience! Alex was the most straight-forward of the four businesses I spoke with. He was also easy to schedule with and I had a good feeling about working with him. Day of, he showed up on time, the installation was painless and payment was easy! I couldn't ask for more. I'd highly recommend Alex and Oak Fire Protection!

Their service was excellent. We had a commercial kitchen fire suppression system that hadn't been…read moreserviced in over 7 years and needed to be upgraded. They solved the problem within a matter of days at a very competitive price (certainly lower than our previous service provider).

I arrived at CR Fireline at 3:50pm, 10 minutes before they were going to close shop. My mission:…read moreservice/recharge/replace 2 old fire extinguishers. Kelly was on hand and immediately addressed what had to be done in the first minute: The first of the two extinguishers was missing it's pin and thus was 'garbage' (well not really, it was recycled by them for free). The second extinguisher was from 1993 and would end up being more expensive to recharge/service versus buying a new extinguisher - also recycled. Then began a longer conversation about how many I was looking for, whether it was for a home or business, how many floors are in the house (as it was for my home), whether I did work such as oil changes in the garage (ie. generated some fire hazards to deal with) etc.. She provided pro's and con's for all the products offered making clear what sort of protection and performance I would get. For example, getting a model without a hose means that someone may tip the extinguisher slightly onto the side to get into a tight spot (which could lead to you losing pressure within the entire system) rather than using a hose to better direct the apparatus. She explained maintenance clearly (the extinguisher I got is good to go for atleast 12 years but should be checked monthly) and suggested the same extinguisher model however with an aluminum valve since it wouldn't be mounted and knocked about, ultimately saving me $10 Parking was pretty straight forward right in front on the street (though others just pulled straight into the front of the lot). You can't really miss it as you drive by as it looks like a fire house really and has good signage. Finally payment was straightforward - Kelly gave me an invoice, I went upstairs through the double doors, gave the invoice to the person at the main desk with my credit card. I appreciated that she asked to see my ID (something many stores should do as the first line of defense against credit card fraud) and was all set and leaving with a fire extinguisher 10 minutes after my arrival. All in all, the staff at CR Fireline met our families needs, ensuring that we are prepared in the event of a small fire at our residence (our home burned down in the tragic 1991 Oakland Firestorm). Note 1: I am by no means an 'expert' on fire extinguishers. Read up yourself or seek their professional expertise when making your own purchases to protect your home, business and loved ones. Note 2: I was recommended to go here by Larry, the Service Advisor at the new Audi Concord dealership/service centre. They may not have had a phone book to find a place to replace my extinguishers but they knew the area well, and searched the web, finding an exact address to plug into my GPS in less than 2 minutes. This contrasts to Alex in the salesroom who looked at me blankly as I sought a yellow pages/phone book. Many thanks for introducing yourself though it was hardly necessary as I definitely won't be back unless it's an emergency...

Nice employees however they've doubled their price. five years I paid $40 for the same service…read moreHydro and fill a 10 pound CO2 tank now it's $98.

I had an excellent experience with Acme Fire! From start to finish, their customer service was top…read moretier. Sarra truly went above and beyond to support Imani Community Church and make sure our fire extinguishers were fully up to code. I called in the morning and sent our extinguishers over with a courier. Sarra made sure everything was received, serviced quickly, and then personally coordinated getting them packed up and handed off to another courier for return. What really stood out was how seamless and fast the whole process was--I had everything back before lunchtime the same day. That level of efficiency, care, and professionalism is rare. I'm really grateful for the support and would absolutely recommend Acme Fire to anyone looking for reliable and timely service.

Super quick to service our two extinguishers. No hassle and professional. Will come back again.read more

Had asked San Jose Fire Protection for a quote on refill + certificate on one fire extinguisher…read more Quote was very promptly provided which was better than quote from big company. Technician arrived and figured out fire extinguisher cannot be determined. At that any point, The technician could have asked for more money. Instead, they provided fire extinguisher from their own inventory + certificate and still did not ask anything extra!! Very rare to see in today's business environment! Thank you San Jose Fire Protection. Will be happy to to do business again!

I'm happy with quick service, Manny is very helpful! Please come to find him to looking for servicesread more